Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
DataRobot Launches Comprehensive Industry-Specific AI Solution
November 15, 2021

Artificial intelligence (AI) cloud platform DataRobot is rolling out a banking-specific tool as part of its new comprehensive solution that delivers industry-tailored AI capabilities to multiple sectors, according to a press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Time to Face the Facts on Failed Payments and Subscriber Churn and the AI/ML Remedies...
November 09, 2021

Whoever said “what you don’t know can’t hurt you” clearly never operated an eCommerce subscription business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Improved AI Gives Chatbots a Second Life in the Digital Ecosystem
November 08, 2021

In 2016 and 2017, chatbots were seen as one of the most important additions to the digital ecosystem, with some experts predicting that they would transform eCommerce, replace apps and save shopping malls, among myriad other capabilities. But lackluster artificial intelligence (AI) led most companies...

Artificial Intelligence
Paytronix Leveraging AI to Advance Order & Delivery Solution
November 02, 2021

Since acquiring and integrating Open Dining two years ago, guest experience platform Paytronix has been working to enhance guest loyalty for restaurants by leveraging artificial intelligence (AI) to improve its Order & Delivery solution. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Fast Simon Debuts Shopping by Image Search
October 18, 2021

Shopping optimization platform Fast Simon, formerly InstantSearch+, on Monday (Oct. 18) launched the AI Visual Discovery Suite, which lets shoppers use images from their smartphones, Instagram accounts or store catalogs to get instant matching results in one click. Get the Full Story Complete the form...

Artificial Intelligence
US Commerce Department Launches National AI Advisory Committee
September 09, 2021

The U.S. Department of Commerce has put together a committee to advise President Joe Biden and other federal agencies on issues related to artificial intelligence (AI), according to a press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Commerce Department Launches AI Board, Seeks Candidates
September 09, 2021

The U.S. Commerce Department is forming an artificial intelligence (AI) committee that will work alongside the National AI Initiative Office (NAIIO) in the White House Office of Science and Technology Policy (OSTP) and advise the president and federal departments about pertinent issues. Get the Full...

Artificial Intelligence
LUMO Labs Backs Autoscriber to Advance Healthcare AI Voice Recognition
September 07, 2021

LUMO Labs is backing Dutch health-tech startup Autoscriber, which specializes in artificial intelligence (AI)-supported voice recognition software that can interpret healthcare consultation between doctors and patients, according to a Tuesday (Sept. 7) press release. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Report: What 100 Healthcare Execs Had to Say About Using AI to Stop Fraud, Waste...
September 03, 2021

The average United States healthcare insurer has 22% of all claims flagged for fraud, waste and abuse (FWA) investigation, costing them roughly 12% of the revenue they generate annually. They are therefore wrestling with a dire need to streamline the claims process to boost their...