Chase has launched a new online shopping experience that lets its cardholders pay with points, their card or both. Dubbed “The Shops at Chase,” this platform also offers cardholders exclusive promotions and a seamless shopping experience in which their shipping information is pre-filled, the bank...
Global eCommerce players focus on user experience, brand loyalty and speed, but they often overlook payments. No matter how sleek a front-end experience is, a failed or clunky checkout can undo every strategic effort that led to the sale. PYMNTS Intelligence findings from the May...
Personalization is a tool that will help Stitch Fix retain and even gain market share amid any potential external headwinds like tariffs or a slowdown in consumers’ discretionary spending, executives said Tuesday (June 10) during the online personal styling service’s quarterly earning call. The company...
Temu reportedly lost 58% of its eCommerce platform’s daily U.S. users in May after the U.S. ended the de minimis exemption on imported goods from China on May 2. Reuters reported the drop Monday (June 2), citing data from market intelligence firm Sensor Tower. Bain...
India’s government has reportedly sent more than 400 notices to eCommerce platforms and retailers, asking them to remove “dark patterns” that deceive customers. Dark patterns are manipulative practices that include hidden charges, discounts that create a false sense of urgency and items that retailers sneak...
Alibaba’s instant commerce platform has reportedly crossed the 40-million-daily-orders mark within a month of launch. As Reuters noted in a report Monday (May 26) on this milestone, the platform brings merchants from the eCommerce giant’s food delivery arm Ele.me onto its main domestic shopping app,...
China’s eCommerce regulator has issued draft guidelines for fees that companies can charge third-party merchants. The State Administration for Market Regulation on Sunday (May 25) said that online platforms should charge reasonable fees while taking into consideration factors like operating costs for the merchants with...
Payments tech firm Worldpay says it now offers domestic acquiring capabilities in Colombia. It’s part of an ongoing expansion into Latin America, with Worldpay supporting some of the largest merchants in Argentina, Brazil and Mexico, the Cincinnati-based company said in a Wednesday (May 21) news...
Last month, Chinese tech conglomerate Alibaba debuted a fast delivery service it dubbed “instant commerce.” On the company’s earnings call Thursday (May 15), analysts wanted to know: Why now, especially given recent intensification in the food delivery space? Fan Jiang, CEO of the company’s eCommerce...