Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Samsung to Expand Connected Kitchen Efforts With AI Food Recommendations
Artificial Intelligence
Samsung to Expand Connected Kitchen Efforts With AI Food Recommendations
August 25, 2023

Samsung is looking to cement its role in consumers’ day-to-day food routines, gearing up to launch an artificial intelligence (AI) food recommendation platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Companies and Regulators Scramble to Counter the Threat of AI Deception
Artificial Intelligence
Companies and Regulators Scramble to Counter the Threat of AI Deception
August 25, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Meta Continues AI Push With Code Writing Tool
Artificial Intelligence
Meta Continues AI Push With Code Writing Tool
August 24, 2023

Meta said its latest artificial intelligence (AI)-related venture will help developers write code. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Educators Rethink ChatGPT’s Place in the Classroom
Artificial Intelligence
Educators Rethink ChatGPT’s Place in the Classroom
August 24, 2023

When ChatGPT blossomed in popularity last year, school administrators got worried. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Twilio Unveils AI Tools for Customer Engagement Platform
Artificial Intelligence
Twilio Unveils AI Tools for Customer Engagement Platform
August 23, 2023

Twilio has introduced new artificial intelligence (AI) tools for its customer engagement platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Generative AI Helps Auto-Complete Commercial Transactions
Artificial Intelligence
Generative AI Helps Auto-Complete Commercial Transactions
August 22, 2023

The B2B ecosystem is mired in legacy and often interpersonal, relationship-based processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

AI, Self-Service Models Promise a Re-Imagining of the Grocery Run
Artificial Intelligence
AI, Self-Service Models Promise a Re-Imagining of the Grocery Run
August 21, 2023

That age-old routine of daily life — the grocery run — is getting a makeover thanks to advanced technology, specifically artificial intelligence (AI) and self-service models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Putting the ‘AI’ in Retail Could Give Firms Next-Generation Wins
Artificial Intelligence
Putting the ‘AI’ in Retail Could Give Firms Next-Generation Wins
August 18, 2023

Perhaps no industry has been upended more by the world’s ongoing digital transformation than retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

AI vs. Search Engines: Why Chatbots Are Losing the Query Game
Artificial Intelligence
AI vs. Search Engines: Why Chatbots Are Losing the Query Game
August 18, 2023

Artificial intelligence (AI) applications have the potential to revolutionize both higher-order tasks and daily touchpoints to a degree on par with the invention of the internet or the mass production of cars. Get the Full Story Complete the form to unlock this article and enjoy...