Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Indonesia’s Halodoc Harnesses AI To Push Telehealth Forward
November 02, 2020

An Indonesian company is helping to push telemedicine forward by using artificial intelligence (AI) to give doctors feedback on how to improve patient care, according to Google’s The Keyword. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
White House Finalizing New Regulations For AI
October 22, 2020

The White House is in the final stretch of finishing guidance on how agencies in different sectors should regulate artificial intelligence (AI), according to a Wall Street Journal report on Wednesday (Oct. 21).  Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
AI-Powered Meal Delivery Debuts In China
October 20, 2020

Artificial intelligence (AI)-powered food carts have begun delivering lunch to office workers in Beijing, courtesy of Chinese eCommerce shopping giant Meituan-Dianping. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
AI-Fueled ID Verification Is Redefining Friction
October 08, 2020

There is no “workaround” for the great digital shift, and remote onboarding is the way of the world now. Fortunately, that’s being well-managed with technology including artificial intelligence (AI) that has come a long way in a short time, and now possesses the “smarts” necessary....

Artificial Intelligence
Taking AI Beyond Fraud Prevention And Into The Realm Of Smart Payments Routing
September 21, 2020

Merchants, quite logically, want to keep transaction conversion rates high. And consumers want to pay with their preferred methods, across cards or digital wallets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
U.S. Government, Private Partners Commit $1B To AI, Quantum Research
August 26, 2020

The White House announced on Wednesday (Aug. 26) that federal agencies — along with private-sector partners — are committing more than $1 billion over the next five years to establish 12 new research institutes, according to The Wall Street Journal. The investment will be focused...

Artificial Intelligence
Trump Administration Calls For 30 Pct. Boost In AI, Quantum Spending
August 14, 2020

Artificial intelligence (AI) and quantum information science will get a boost if Congress approves the Trump administration’s nearly one-third spending increase in next year’s budget. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
How Mastercard Uses AI To Fight Fraud And Make Better Credit Decisions
July 08, 2020

Mastercard is harnessing artificial intelligence (AI) in a bid to hit fraudsters hard by searching for emerging patterns of criminal activity before they become major problems, two top executives told Karen Webster during Mastercard’s Virtual Cyber & Risk Summit. Get the Full Story Complete the form...

Artificial Intelligence
Vicarious: There’s Robots, Then There’s ‘Robots-As-A-Service’ Model
July 03, 2020

Jeff Bezos, Elon Musk, Mark Benioff and Mark Zuckerberg all have something in common other than being billionaires. They all invest in a company called Vicarious, which is taking robotics to a higher, yet more democratic, level. Get the Full Story Complete the form to...