In the old days, forged checks were the biggest problems that bank fraud departments had to manage. Today, financial institutions (FIs) face a barrage of cyberattacks from hackers operating around the world, continuously shifting their tactics. It is no wonder that fraud prevention is one...
Bank of America announced on Tuesday (May 28) that its AI-powered virtual assistant Erica has surpassed seven million users and 50 million client requests, the bank said in a release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Before co-founding PrimroseIntel, Jason Gottschalk had never considered himself an entrepreneur. For the last decade, he has worked in the senior care industry, and until a year ago was the executive director at The Village at Rockville, which consists of a 160-bed skilled nursing facility,...
Two senators have proposed new legislation that would allocate $2.2 billion toward federal research and development (R&D), and create a national artificial intelligence (AI) strategy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
The robots are coming, and they are going to take our jobs. A simplification, perhaps — but if one were looking for the simplest statement to explain the narrative following the era of automation, that would probably be it. Get the Full Story Complete the...
Starbucks is teaming up with Microsoft on AI-powered projects that will do everything from gathering customer preferences to connecting coffeemakers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
AI won’t spur a robot uprising, and it doesn’t mean computers will think for themselves – at least not yet. But AI does have the potential, near term, to change some everyday activities – including payments. Rajat Taneja, EVP of technology and operations at Visa,...
A research group revealed that it has discovered “serious shortcomings” in the predictive tools used by law enforcement agencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
The jury is in. Almost every modern financial institution (FI) has at least one artificial intelligence (AI) or machine learning system in place, and 61 percent intend to invest in more. The only question is: What learning systems will they choose to adopt? Get the Full...
