IKEA is providing training to call center employees to transform them into interior design advisors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Call it the silent killer — of merchants’ bottom lines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Overstock.com has put in a $21.5 million bid for some of Bed Bath & Beyond’s assets, including its intellectual property, business internet, and mobile properties, and all business data, CNBC reported Tuesday (June 13). Get the Full Story Complete the form to unlock this article...
It has been another rough quarter for nearly all merchants and retailers, but especially for businesses whose main sales center around nonessential items. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Is Louis Vuitton luxury? Depends who you ask and what products you’re looking at. With that even a question among luxury consumers, Louis Vuitton is taking a page out of the Hermès playbook to reclaim its luxury status through one its most sought-after bags, the...
Nike has been steadfast in its commitment to direct-to-consumer (D2C) efforts since 2017, which led to a reduction in its retail partnerships. However, the sportswear giant is now changing its tune, not because its prioritization efforts have failed, but because it’s looking to add some...
Despite the shopping feature’s popularity, merchants keep tightening requirements for returns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
Where once consumers picked up their personal care products along with their food and beverages at the supermarket, they are increasingly shifting to digital channels to get their health and beauty needs met, leaving grocers in the lurch. Get the Full Story Complete the form...
Grocers are investing heavily in stepping up their ability to personalize the digital experience with consumer data, and these efforts, PYMNTS research suggests, are paying off. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
