Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Agents Start Shopping and Payments Firms Adapt
February 26, 2026

Watch more: What’s Next in Payments With FIS’ Mladen Vladic Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Deutsche Bank and Google Build AI Agents to Patrol Trading
February 25, 2026

Several banks are testing the use of agentic artificial intelligence to boost the efficiency of their systems for monitoring trading and spotting potential misconduct, Bloomberg News reported Wednesday (Feb. 25). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
White House Economist Rejects AI Doomsday Fears
February 24, 2026

A White House economist said a report that warned of potential risks to the economy posed by artificial intelligence (AI) “violates some of the basic accounting in economics,” Bloomberg reported Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Contracting for Agentic AI Is Starting to Look Like Outsourcing
February 24, 2026

Enterprise software contracts were built for tools. Agentic artificial intelligence (AI) is forcing lawyers and procurement teams to rethink them for AI systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Anthropic’s COBOL Bet Shakes Mainframe Economics
February 24, 2026

Most people who deposited a paycheck this week, withdrew cash from an ATM, or filed a government form probably had no idea their transaction ran through COBOL. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Anthropic Expands Claude to Cover Investment Banking
February 24, 2026

Anthropic’s Claude is moving into the human resources, design and investment banking fields, Bloomberg News reported Tuesday (Feb. 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Thomson Reuters CoCounsel Reaches 1 Million Users as Professionals Embrace Agentic AI
February 24, 2026

Thomson Reuters’ professional-grade artificial intelligence technology CoCounsel has been adopted by 1 million professionals across 107 countries, the company said in a Tuesday (Feb. 24) press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Multi-Agent Systems Move Business AI From Chatbot to Operations
February 20, 2026

For the last two years, enterprise artificial intelligence has been stuck in the assistant phase, a world of smarter emails and faster document summaries that boosted individual productivity but left core business logic untouched. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
AWS Denies Report That Service Outage Was Caused by AI Coding Tool
February 20, 2026

An outage of an Amazon Web Services (AWS) service in one of the company’s two regions in China in December was caused by user error, not the company’s Kiro artificial intelligence coding tool, an AWS spokesperson told Reuters in a Thursday (Feb. 19) report. Get...