Latest Analysis
News and Buzz
Millennials and Gen Z Drive Earnings Growth Across Finance and Retail
February 2, 2026
Consumer spending among millennials and Generation Z is not merely holding up. It’s underwriting earnings growth across financial services and retail, while pulling daily financial life deeper into mobile channels. Gen ...Alibaba Raises Stakes in China’s Chatbot War Ahead of Lunar New Year
February 2, 2026
China-based Alibaba plans to spend 3 billion yuan (about $432 million) during the Lunar New Year holiday to promote its Qwen artificial intelligence app, Reuters reported Monday (Feb. 2). The move ...Mobile Wallet Usage Soars, Even as Apple Pay Leaves Spend on the Table
February 2, 2026
Apple Pay usage has doubled in physical stores over the past year, yet the mobile wallet still processes only 1 in 10 eligible transactions and faces intensifying competition from rivals ...Bitget Turns Crypto Wallet Into Payment-Centric Finance App
January 29, 2026
Cryptocurrency exchange Bitget said in a Thursday (Jan. 29) press release that its wallet is now an “everyday finance app,” as it updated its interface to make payments the focal ...KeyBank Taps $100 Million Increase in Technology Spend
January 23, 2026
Banks are increasingly turning to artificial intelligence to cut costs and improve customer service, with savings showing up most clearly in call center operations. At KeyCorp, the parent of KeyBank, CEO ...Apple Prepares to Bring Apple Pay to India
January 21, 2026
Apple is reportedly working on bringing Apple Pay to India sometime this year. That’s according to a report Wednesday (Jan. 21) from the website Moneycontrol, citing sources familiar with the matter. They ...44% of Consumers Hit a Wall When Paying Medical Bills
January 15, 2026
Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up when the visit ends and ...Samsung, Ingenico and Talus Team on Mobile Payments
January 12, 2026
Samsung, payments acceptance solutions provider Ingenico and payments technology firm Talus have joined forces. The partnership is designed to bring a “modern mobile business operating solution to the North American marketplace,” ...Inside the NFL’s Strategy to Monetize Every Second of Super Bowl Week
January 10, 2026
The Super Bowl has always been a game. It’s also a retail ecosystem with shoulder pads. For one Sunday (and increasingly, for a full week), the NFL turns fandom into an add-to-cart ...Commerce Finds Its Voice
January 6, 2026
Voice will finally pull agentic commerce onto the mobile phone by turning complex, desktop-only “go do this for me” prompts into natural, spoken conversations that consumers can have anywhere. The ...Walmart Website and App Outage Impacts Thousands of Customers
December 30, 2025
Walmart’s app and website reportedly suffered an outage Tuesday (Dec. 30), affecting thousands of customers. More than 6,500 shoppers reported trouble accessing the retailer’s eCommerce services, The Wall Street Journal reported ...Ex-Yahoo CEO Marissa Mayer Launches Agentic AI Startup
December 26, 2025
Dazzle AI, a new startup founded by former Yahoo President and CEO Marissa Mayer, raised $8 million in a seed round. The company achieved a $35 million post-money valuation in the ...China UnionPay Launches Mobile App for Travelers
December 24, 2025
China UnionPay has launched a mobile app designed to provide one-stop digital services for foreign visitors to China. The Nihao China app offers services related to payment, transportation, daily life and ...DraftKings Enters Prediction Markets With Rollout of App and Web Product
December 19, 2025
DraftKings entered prediction markets with the launch of DraftKings Predictions, a standalone app and web product. DraftKings Predictions is now available for eligible U.S. residents and will be added to all ...OpenAI Launches ChatGPT App Store
December 18, 2025
OpenAI opened its ChatGPT App Directory on Wednesday (Dec. 17), which is a marketplace of third-party applications that run directly within the ChatGPT interface. The move allows developers to submit ...Visa Says $11 Trillion in Cash Signals Massive Digital Opportunity
December 17, 2025
Predictions of a cashless world have circulated for decades, yet physical money continues to anchor daily commerce across much of the globe. Visa’s 2026 outlook highlighted just how large that footprint ...Robinhood Tackles Prediction Market Expansion With NFL Bets
December 17, 2025
Robinhood is expanding its fast-growing prediction market offering with a new pro football-centered feature. The trading platform is giving users the ability to trade preset combos for individual NFL games, “giving ...Sam Altman’s World App Adds Payments Features Within Chat
December 12, 2025
World, an organization co-founded by Sam Altman, has updated its app to include a native chat function, payments and third-party apps. The new World App began rolling out in more than ...Bank of America: Modern Workers Expect ‘Effortless’ Mobile-First Card Experience
December 4, 2025
Modern professionals expect more from corporate card programs than ever before. As hybrid work takes hold and decentralized spending becomes the norm, professionals are pushing back on clunky programs that slow ...Fanatics Enters Prediction Market Sector with Fanatics Markets Launch
December 3, 2025
Sports commerce and gaming platform Fanatics is formally entering the event-wagering sector with the launch of Fanatics Markets, a prediction market platform rolling out across 24 states this week, the ...Lemonade Extends Its AI Push and Pressures the Insurance Pack
December 1, 2025
Big month for car insurance in the PYMNTS app provider rankings, with one big surprise at the top. The PYMNTS.com Insurance Apps page offers a monthly ranking of smartphone Insurance ...Mobile Wallet Use Jumps 31% as Apple Pay Faces Rising Competition
November 26, 2025
Shoppers are using mobile wallets more often, but the new data suggests that this shift is doing less to consolidate Apple Pay’s dominance than to widen the field for its ...PYMNTS Streaming App Provider Rankings Show Surprising Winner
November 25, 2025
Every now and then a dark horse appears in the PYMNTS App Provider Rankings that shows how much consumers are willing to discover and explore new apps in what would ...Perplexity Releases Android Version of Comet Browser, Says iOS Version Coming Soon
November 20, 2025
Perplexity’s artificial intelligence-powered browser, Comet, is now available in a mobile version. The company has released the first mobile version of the browser, Comet Android, and will release an iOS version ...Vrbo Pushes Up the Hotel App Rankings as Discounts Drive Fall Bookings
November 17, 2025
Sometimes you don’t need a ride to travel. That’s a good lesson to remember as Thanksgiving and the holidays scatter American consumers to highways and airports for their annual visits. ...FanDuel Makes Bet on Prediction Markets Popularity
November 13, 2025
Online gambling service FanDuel is joining rival DraftKings in the prediction markets business. The company announced Wednesday (Nov. 13) the pending launch of its FanDuel Predicts app, developed in partnership with ...Apple Will Process WeChat Payments, Expands China Revenue
November 13, 2025
Apple reportedly reached a payments agreement with Chinese tech giant Tencent. The new arrangement will see Apple handle payments and take a 15% cut of purchases of mini games and apps ...Five Factors Driving Digital Wallets From Trial to Habit
November 12, 2025
PYMNTS Intelligence finds that 31% of consumers used a mobile wallet in a store in the last seven days, more than double the 14% reported a year earlier. Apple Pay’s ...Gen Z Wallet Use Rises 23% as Older Shoppers Catch Up
November 11, 2025
The global shift toward mobile wallets is often described as a Generation Z movement. However, the PYMNTS Intelligence report “Pocket Revolution: How Mobile Wallets Are Changing Payments Worldwide” showed that digital ...Headspace Outruns Planet Fitness in October Rankings
November 10, 2025
Fitness, it turns out, is an inside job when it comes to the PYMNTS App provider rankings for the category. Because it wasn’t the usual suspects that made the biggest ...Amazon Bazaar Expands to 14 Markets
November 7, 2025
About a year after launching Amazon Haul and Amazon Bazaar, Amazon is expanding that shopping experience to another 14 markets. In addition, in the new markets, Amazon is delivering that experience ...Lloyds to Add AI-Powered Financial Assistant to App in 2026
November 7, 2025
Lloyds Banking Group plans to add an artificial intelligence (AI) powered financial assistant to its mobile app in early 2026. The assistant will initially help customers manage their spending, savings and ...Ulta, Old Navy and Mercari Rise in Holiday Shopping App Usage
November 3, 2025
Who’s going to win the digital wallet for the holidays? It was a question we asked as November started. A quick check of the PYMNTS app provider shopping rankings for ...Hanscom Federal Turns Banking Into a Game to Win Gen Z Business
October 29, 2025
Consumers have grown used to managing nearly every aspect of their financial lives on their phones, but convenience alone is no longer enough. Many now expect digital banking to help them ...Apple Asks Judge to Dismiss Fintiv’s Racketeering Lawsuit Focused on Apple Pay
October 28, 2025Apple reportedly asked a judge Monday (Oct. 27) to dismiss a racketeering lawsuit brought by Fintiv. FinTiv, a digital payments solution provider, alleges the tech giant stole its technology to create ...Unlimit Integrates Apple Pay Disbursements Into FinTech Platform
October 28, 2025
Payments processing FinTech Unlimit says it has integrated Apple Pay transfer capabilities into its platform. This new integration is designed to let retail customers using Unlimit “seamlessly” transfer their fiat funds to eligible Apple Pay ...Grubhub Platform Integrates Grocery Delivery Powered by Instacart
October 28, 2025
Grubhub customers will soon be able to order goods from Instacart’s network of grocery stores and pharmacies within the Grubhub app or website. This capability will be enabled by a new ...Apple Pay Eliminates $1 Billion in Fraud as Wallet Expands Digital ID Tools
October 27, 2025
Apple Pay and Apple Wallet are both gaining users and adding capabilities. Jennifer Bailey, vice president of Apple Pay and Apple Wallet, said during a Sunday (Oct. 26) keynote at Money ...Robinhood to Offer Futures Trading in UK
October 27, 2025Robinhood plans to start rolling out futures trading to eligible customers in the United Kingdom in the coming weeks. This offering will allow U.K. customers to trade index, energy, metals and ...Only 21% of Consumers Created a Budget Last Year
October 23, 2025
Consumers in the United States may be strapped, but not everyone feels the same financial strain. The difference often comes down to how they budget. The June edition of PYMNTS Intelligence’s ...
Featured Stats
Everyone wants to be the consumer’s everyday app – the “super app” to rule them all, the front door into the goods and services consumers use as they go about their day. Being that front door means monetizing access to the consumers who use it and the interactions that happen inside of that ecosystem. But do consumers want one? We asked 1,037 of them in June of 2019 and here’s what we learned.
-
Interest Level in Using Everyday App Every Morning
-
Percentage of Respondents Who Are "Very" or "Extremely" Interested
-
Most Trust Companies by Demographics
-
Most Trusted Company to Provide the Everyday App
-
Reasons Respondents are interested in Everyday App
-
-
-
Reasons Respondents Want Voice Incorporated into Everyday App
-
