Exclusive Series

Can Governments Ignite Financial Inclusion Programs?

The PYMNTS.com Financial Inclusion TrackerTM provides the organizing framework for evaluating and examining the players that provide digital financial inclusion services to the billions of underbanked and unbanked around the world.


  • Is bitcoin relevant in developing markets? Apparently some innovators believe so. Africa’s mobile money market is poised to grow to $15 billion in the next five years, and startups including BitX, ICE3X and Bitsoko are hoping that will help them build in a demand for bitcoin.
  • Big players launch new initiatives. Visa has upped the ante in the developing markets by opening a development center in Bangalore and launching mVisa, a mobile payment service that the company will test in Southern India.
  • Going beyond money in. As the market matures, advanced services including peer to peer lending and bill pay are outperforming essential services of mobile banking and airtime top-up.


Player Updates

  • This edition includes 8 new companies: Azimo, IDT Corporation, BitX, Telma, Tigo, Mobile Financial Services, WorldRemit and Transfast.
  • We also updated profiles of two existing players: Nettcash and Airtel Money.


This month’s tracker includes a detailed commentary on how government-sponsored initiatives can sometimes be the boost that markets need to move financial inclusion initiatives forward.  



Latest Insights:

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem. In the December 2019 Mobile Card App Adoption Study, PYMNTS surveyed 2,000 U.S. consumers for a reveal of the four most compelling features apps must have to engage users and drive greater adoption.

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