Sections
Tracker Series
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645Subscription CommerceNEW REPORT: With Canvas, Ford Test Drives Auto Rental Subscriptions
Subscription fatigue is one of the biggest challenges merchants must conquer if they want to ensure longevity. In recent weeks, several subscription-based...
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2.3Kcall center commerceTRENDING: Allstate’s AI-Assisted Approach To Disaster Relief
Governments may not be known for keeping up with cutting-edge technology, but that doesn’t mean they don’t take note of the trends...
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2.0KGlobal PaymentsNEW REPORT: Acing Overseas Tuition Receivables
One of the biggest anxieties for businesses participating in the global economy is the potential of late or (worse) non-payment from an...
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2.6KSecurity & FraudTRENDING: Solving Banking’s Security-Convenience Conundrum
Call it a Sophie’s Choice for the modern banking industry. Should banks and financial institutions (FIs) focus more on giving consumers the...
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2.0KCredit UnionsNEW REPORT: For UN Workers, A Credit Union Crosses Borders
Credit unions (CUs), by default, are cooperative in nature. Many are tapping into their cooperative natures to pursue innovations, so as to...
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3.4KPlatform PaymentsNEW REPORT: HomeAway’s Payments Secret Sauce
Travel payments have long posed a challenge to airlines and hotels in the space. Payments are often expensive to process and come...
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2.7KSecurity & FraudNEW REPORT: Is Security Holding Omnichannel Banking Back?
Consumers expect to do business with their bank online seamlessly, without the hassle of complicated security checks, whether through their mobile phone,...
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2.5KAPINEW REPORT: APIs Pull Back The Curtain On London’s Theater Ticket Inventory
Businesses understand all too well the importance of delivering and receiving payments fast as a means to grow and stay competitive. That’s...
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4.8KDisbursementsTRENDING: The Overdue Overhaul For Insurance Settlements
In the aftermath of an accident or loss, filling out an insurance claim is never an enjoyable experience. However, when that time...
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3.5KFaster PaymentsTRENDING: Challenger Bank Finds Instant Rewards In Faster Payments
Around the globe, new payment schemes are on the rise. In the Eurozone, the Eurosystem’s new process for settling instant payments is...
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4.3KMPOS TrackerTRENDING: How mPOS Keeps Java Flowing
When it comes to accepting payments, merchants in the food and beverage (F&B) industry have varying needs. While larger merchants want solutions...
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3.8KSmarter PaymentsNEW REPORT: Citi On The Need For X-Border Payments Speed
When it comes to expanding operations, it pays to think globally. As more companies take their operations to the world stage, a...
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4.2KUnattended RetailIn The Park. At A Kiosk. Using Digital Payments. Buying $1.6K Designer Jewelry.
Consumers are using less cash than ever, with the average consumer carrying just $21. In response, unattended retail operators are finding new...
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4.1KCross Border CommerceTRENDING: Fixing The Last Mile Of The Global Payments Supply Chain
A chain is only as strong as its weakest link, and the global supply chain is no exception. Companies worldwide engaged in...
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5.9KSecurity & FraudTRENDING: Why US Customs Wants To Change The Face Of Air Travel
Bad actors aren’t just stealing sensitive information; they are hoping to wreak havoc on airport security in the U.S. Fortunately, security players...
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4.4KSubscription CommerceTRENDING: How ‘The New York Times’ Built A Winning Subscription Formula
The subscription market has grown more competitive in recent years, with multiple players aggressively working to attract subscribers. The growing market is...
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3.2KMobile Order AheadTRENDING: Making Mobile Order-Ahead Appealing To App-Weary Customers
Not every consumer wants to add yet another app to their mobile phone. In fact, smartphone users aged 35 to 54 delete...
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3.7KIntelligence of ThingsTRENDING: Giving Food Delivery A Drone-Powered Lift
While there’s growing interest in Intelligence of Things (IoT) adoption among such industries as mining, maritime and transportation, many businesses don’t know...
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3.5KCredit UnionsNEW REPORT: How Navy Federal Keeps Service Members’ Finances In Shipshape
In military life, alliances often provide key support to those on the front lines, helping them stay safe and be prepared for...
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4.1KPlatform PaymentsTRENDING: Giving Rent Payments A Platform-Powered Overhaul
From giving sports and music fans a new way to buy tickets to the big game or sold out concert, to helping...
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4.4KAPITRENDING: Xero — FIs, APIs And The SMB Cash Flow Lifeline
With growing competition in the financial services sector, financial institutions (FIs) from Hong Kong to the U.K. are offering open APIs to...
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4.7KMPOS TrackerTRENDING: mPOS And Transit: Where’s The Fit?
From Jamaica to Canada, mPOS solution providers are seeing growth in adoption among cash-centric businesses. That kind of growth is slated to...
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4.2KDisbursementsTRENDING: Digital Disbursements Plus P2P Lending Reinvent Payday
When payday comes, employees expect to have easy access to their wages. If the money doesn’t arrive on time, relationships can often...
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4.9KFaster PaymentsTRENDING: Real-Time Payments Networks — For Real In Retail?
Across the U.S., financial players are still exploring the best practices to offer faster payments to corporate clients. A recent survey of...
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5.4KIntelligence of ThingsTRENDING: IoT’s Big Security Fail
Over the next five years, some 40 billion connected devices are expected to be installed by consumers and businesses around the world....
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3.6KSubscription CommerceNEW REPORT: How Pricing Combats Subscription Fatigue
In the subscription business, offering flexibility is increasingly important for retaining customers. After all, no one likes being overwhelmed with product deliveries...
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3.5KMobile Order AheadNEW REPORT: How QSRs Fight To Keep Mobile Payments Fraudsters At Bay
Restaurants’ loyalty programs aim to turn one-time diners into a reliable base of regular customers. However, these rewards programs can turn into...
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3.2KSecurity & FraudNEW REPORT: Safeguarding $81.7B In Online Gambling Payments
With online gambling already legal in much of Europe, the Caribbean and Asia, and its status shifting in the United States in...
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4.0KBankingLegacy Banks Embrace APIs To Counter Competitive Cycle
Legacy banks around the world have been under tremendous pressure in recent years to transform their business models, as upstart FinTech companies...
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3.6KCredit UnionsNEW REPORT: New Regs Open New Markets For Credit Unions
The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their...
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5.1Kcall center commerceTRENDING: Call Centers Take Off The Gloves And Put On The Masks To Fight Payments Fraud
Call center service providers are increasingly automating their processes to speed up their payments acceptance, while reducing associated costs. Debt collection agencies,...
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6.6KAPINEW REPORT: Citi’s DIY Approach To API Innovation
In the transportation and hospitality markets, when players like Uber, Lyft and Airbnb made headway, legacy players in the space were largely...
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4.1KPlatform PaymentsGiving Charities And Nonprofits Control Over Fundraising
For nonprofits, accepting donations on the go often means using “knuckle-buster credit card imprinters” or old-fashioned checks. These are solutions that Roger...
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3.5KDisbursementsNEW REPORT: How StubHub Uses On-Demand Payments To Keep Resellers Loyal
When it comes to receiving money, consumers want more control. More precisely, their satisfaction with disbursement methods comes down to the three...
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2.7KPlatform PaymentsNEW REPORT: Speeding And Securing Online Nonprofit Fundraising
In the push to make payments faster, platform and solutions providers are ratcheting up their payments processing infrastructure with new technologies and...
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4.7KMPOS TrackerTRENDING: Can mPOS Solutions Win Over Cash-Centric Merchants?
Players in the mobile point-of-sale (mPOS) space are focusing on catering to payment needs of small- to medium-sized businesses (SMBs). Efforts range...
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2.6KIntelligence of ThingsTRENDING: Using IoT Tech To Sell 4th of July Goodies On The 5th
New efforts in the IoT space are aiming to help payment-enabled wearables and devices come to market faster, and assist grocery stores...
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3.2KFaster PaymentsNEW REPORT: Minding Faster Payments Global Gaps
The need for faster payments is transcending borders, with FIs in several major global regions making efforts to expand local access to...
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5.4KSecurity & FraudHow Quicken Loans Maps Data To Digital Identity
News from the frontline of the digital fraud fight is mixed. A recent report found the number of data breaches dropped by...
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4.2KCross Border CommerceNEW REPORT: Removing The Friction From Cross-Border Payments Reconciliation
For businesses looking to expand their ventures in global markets, cross-border payment frictions can vary from delivering international payments on time in...
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4.4KSmarter PaymentsTRENDING: The Long-Tail Of Account Takeovers
In the quest to make payments smarter, speeding up transaction times isn’t always enough. Payments must also be made safe from fraud...
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2.9KCredit UnionsTRENDING: Why Cops Aren’t Well Served By Traditional FIs
From planning for a worst-case scenario in the line of duty to buying new uniforms, law enforcement officers face financial stresses that...
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3.9KVending MachinesTRENDING: Turning Office Fridges Into Healthy Vending Machines
Smart vending machines and self-service kiosks are becoming a sure sign of restaurant innovation – and, if recent developments are any indication,...
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4.1KMobile Order AheadTRENDING: An Inside Look At Applebee’s Mobile Order-Ahead Strategy
From QSRs to casual dining operations, restaurants are tapping into mobile ordering to capture busy customers with no time to dine in....
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3.4KDisbursementsNEW REPORT: Can Digital Escrow Drive Big-Ticket eCommerce?
It’s easy for consumers to buy just about anything online these days. But big-ticket items – such as used vehicles, agricultural equipment...
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3.1KSpend ManagementNEW REPORT: Bringing Spend Management Tools To The Workforce
It takes money to make money, but spending money in pursuit of that mission is often a mismanaged ordeal — that’s especially...
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2.3KPlatform PaymentsTRENDING: Honeyfund CEO: Payments Powering Honeymoons
Whether it’s planning for a first date to the movies or a honeymoon vacation, most consumers today do so online. Industries of...
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3.4KAPITRENDING: B2B Payments APIs’ Retail Banking Inspiration
Banks are embracing the age of APIs seemingly more every day, with new artificial intelligence and machine learning tools promising to offer...
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2.8KOmnicommerceTRENDING: How Digital, eRefills Help Small Pharmacies Play Big
Tech-savvy consumers have come to expect the ease and speed of omnichannel features offered by online retailers. In response, retailers ranging from...
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3.6KFaster PaymentsThe Supply Chain’s Weakest Link: Payments
Getting financial institutions (FIs) on board with accepting real-time payments means assuring that doing so won’t bring any unreasonable risk. At a...
