Sections
Tracker Series
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700Credit UnionsSocial Data’s Impact On CU Member Personalization
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000...
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1.4KIntelligence of ThingsThe Case For Federal IoT Regulations
Smart technology is unlocking supply chain efficiencies, providing emergency alerts and much more. But despite intelligence of things (IoT) solutions being put...
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2.6KSecurity & FraudBNY Mellon’s AI Fix For Reducing False-Positives
With 83 percent of consumers in the U.S. owning laptops and 91 percent owning mobile devices, there’s never been greater opportunity for...
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2.2KAuthenticationHow Online Universities Take Fraudsters To School
Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected....
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2.8KDisbursementsThe eCase For Liberating $190B In Rental Security Deposits
Around the world, banks and FinTech firms are addressing challenges associated with enabling fund disbursements in real time — and some markets...
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2.7KMPOS TrackerPride Vendors Look To Triple Sales With mPOS
While some markets may be seeing relatively slower adoption of mobile point-of-sale (mPOS) than others, there’s no denying that the overall popularity...
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2.7KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
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2.6KCredit UnionsFunding The Next Generation Of Farmers
For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79 percent of credit union members have said...
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2.6KFaster PaymentsTo Limit Or Not To Limit? The Instant Earned-Wage Access Debate
The looming specter of Brexit, and the trade war between the U.S. and China, are sending ripple effects well beyond these countries’...
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3.2KSubscription CommerceHelping Merchants Play To Win In The $500B Subscription Space
More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to...
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2.8KIntelligence of ThingsCan IoT Developers, Lawmakers Ever See Eye To Eye?
Intelligence of Things (IoT) devices are continuing to gain popularity. By some estimates, more than 14 billion devices are expected to be...
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4.1KAMLGetting Millennials To Put Stock In Trading Apps
Money laundering scandals have rocked the reputations of major financial institutions (FIs) that are consequently launching new efforts to repair their images....
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3.2KRegulationHow Marketplaces Are Prepping For SCA
Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem....
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5.2Kcall center commerceCall Centers Get Smarter — Thanks To AI
Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone....
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4.8KDigital BankingIs Social Banking The Key To FIs Capturing Gen Z?
Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated...
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3.9KUnattended RetailMaking The Case For Cash In Unattended Retail
Vending machine operators have become increasingly attentive to the demand for swift digital payment options, and have benefitted from significant sales growth...
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3.4KMPOS TrackerHow mPOS Powers Convention Payments
While mobile wallet use has yet to take off in the U.S., that could all change soon. Younger generations are more likely...
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5.1KAuthenticationWhy Citi Is Using Biometrics To Build Its ‘Security Perimeter’
From company board rooms to airport boarding gates, the need for seamless authentication is putting biometrics front and center in varying use...
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5.1KAPIThe High Price Of API Avoidance
Keeping global commerce moving requires rapid-fire, cross-border B2B payments. As financial institutions (FIs) and other corporates seek to keep pace, many are...
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5.4KDisbursementsWhy Restaurant Workers Want Digital Tips On The Payout Menu
Traditional payment practices are rapidly being retired as faster disbursement solutions become available. From the gig economy to small businesses (SMBs) and...
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5.3KSmarter PaymentsFaster Payments’ Impact On India’s 100M Migrant Workers
For small and medium-sized businesses (SMBs) and consumers, payments that arrive promptly are worth far more than payments of the same dollar value...
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3.5KCredit UnionsThree Metrics CUs Can Use To Retain Members
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new...
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4.1KMobile Order AheadHow B.GOOD Got Good At Mobile Ordering
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device....
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4.6KFaster PaymentsWhen Employee Debt Becomes Employers’ Stress
While the Federal Reserve deliberates on whether it will create its own real-time payment (RTP) system, The Clearing House (TCH) is working...
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5.6KSpend ManagementHow Spend Management Delivers The Right Meds To Relief Orgs
Field-based spending requires keeping careful tabs on how the money is spent to assure that all transactions are appropriate and compliant with...
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7.1KDigital OnboardingDraftKings Throws Fraudsters Curveballs: Here’s How
An increasing number of customers want to onboard with retailers and banks through their mobile phones, putting greater pressure on businesses to...
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5.8KAuthenticationSeattle Seahawks Chalk Up An Authentication Win With Biometrics
Issues with digital identity authentication can get in the way of consumers’ financial goals. Problems with a user’s digital identity could prevent them...
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6.3KRegulationPSD2 Challenges Leave Norway, Netherlands Playing Catch-Up
Since many European Union (EU) countries have now brought PSD2 and GDPR fully into their financial infrastructures, banks and merchants must prepare...
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8.5KIntelligence of ThingsCan Regulating Wearables Protect Data Privacy?
The Intelligence of Things (IoT) has become a fixture of everyday life, with more than 14 billion connected devices expected to be...
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7.7KUnattended RetailBringing Loyalty Programs To The Self-Serve Crowd
Vending machines and retail kiosks are becoming more advanced as solution providers introduce new technologies and retailers implement the solutions to sell...
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8.2KDigital BankingChase On Gen Z, Mobile Banking — 10 Years In
With more consumers than ever interested in fulfilling all their financial needs on mobile, both legacy banks and FinTech firms are focusing...
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6.7KDisbursementsWill Disbursements Put Payday Cycles Out To Pasture?
The rise of fast-acting payment solutions is changing the way businesses and governments issue payments to consumers and citizens. Demand for instant...
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6.5KMPOS TrackerHow mPOS Sweetens Girl Scout Cookie Sales
The use of contactless payments is heating up worldwide, and retailers are looking to their mobile point-of-sale (mPOS) providers to help them...
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5.8KCredit UnionsKeeping On-Campus Credit Unions Competitive
Cybersecurity is more important than ever for credit unions (CUs), but keeping up with compliance and the latest best practices can be...
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6.5KMobile Order AheadHow AI Jump-Starts Delivery And Keeps Order-Ahead Secure
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
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8.7KFaster PaymentsHow To Pay The Millennial Workforce
Demand for instant and peer-to-peer (P2P) payments is heating up, and financial institutions (FIs) are seeking to cater to that need, knowing...
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6.6KDigital OnboardingHow Freelancer.com Filters Fraudsters From Freelancers
As major rideshare companies compete for even greater shares of the market, they’re placing a heavy focus on fine-tuning onboarding processes. Making...
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7.6KAPIInside HSBC’s PSD2-Ready API Portal
In the ever-evolving financial ecosystem, financial institutions (FIs) and other payment players must continually revise their application program interface (API) approaches....
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6.5KSubscription CommerceDoorDash Taps Subscriptions To Keep Free Delivery Profitable
Industries ranging from gaming to transportation are experimenting with subscription services as they look to woo new customers and retain existing customers....
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10.0KIntelligence of ThingsThe Move To Regulate IoT
The Internet of Things (IoT) has firmly taken hold, with new applications — focusing on the support of consumer, business and industrial...
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8.1KRegulationWhy The Netherlands Waited A Year To Roll Out PSD2
With PSD2 becoming firmly planted in the European Union (EU), more markets are integrating the regulation into their financial systems, and prepping...
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6.7KUnattended RetailHow Smart Kiosks Are Solving Retail’s Last-Mile Problem
When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have an upper hand, but they can struggle to...
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7.3KAuthenticationHealthcare’s Cure For Ailing Passwords: Biometrics
The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will...
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6.4Kcall center commerceThe Kinder, Gentler AI-Powered Call Center
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe...
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8.7KSecurity & FraudMaking P2P Payments Fraud-Free
In today’s digital payments ecosystem, businesses, banks and consumers alike want access to their money as fast as possible. While person-to-person (P2P)...
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7.9KAMLWhat’s Missing? How Money Launderers In The UK Remain Unchecked
Financial institutions (FIs) must carefully balance staying compliant and keeping their customers safe, all without introducing frictions that could scare customers...
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10.2KDigital BankingHow Wells Fargo Uses AI, Biometrics To Fight Money Laundering
Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can...
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8.7KDisbursementsCash Moves Out, Disbursements Settle Into The $18B Moving Market
Whether collecting fares as an Uber driver, an insurance claim as a homeowner or payment as a gig worker who just finished...
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8.7KMPOS TrackerHow Reebok Captures In-Store Impulse Buys
Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. A full 45 percent of retailers listed it as a...
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6.7KCredit UnionsPenFed’s Playbook On Helping Government Workers Survive Shutdowns
From cannabis legalization to the federal shutdown, government actions are reshaping financial circumstances for consumers and businesses alike. In the March Credit...