Sections
Tracker Series
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1.6KSpend ManagementHow Spend Management Delivers The Right Meds To Relief Orgs
Field-based spending requires keeping careful tabs on how the money is spent to assure that all transactions are appropriate and compliant with...
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3.7KDigital OnboardingDraftKings Throws Fraudsters Curveballs: Here’s How
An increasing number of customers want to onboard with retailers and banks through their mobile phones, putting greater pressure on businesses to...
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4.0KAuthenticationSeattle Seahawks Chalk Up An Authentication Win With Biometrics
Issues with digital identity authentication can get in the way of consumers’ financial goals. Problems with a user’s digital identity could prevent them...
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4.0KRegulationPSD2 Challenges Leave Norway, Netherlands Playing Catch-Up
Since many European Union (EU) countries have now brought PSD2 and GDPR fully into their financial infrastructures, banks and merchants must prepare...
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6.7KIntelligence of ThingsCan Regulating Wearables Protect Data Privacy?
The Intelligence of Things (IoT) has become a fixture of everyday life, with more than 14 billion connected devices expected to be...
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6.3KUnattended RetailBringing Loyalty Programs To The Self-Serve Crowd
Vending machines and retail kiosks are becoming more advanced as solution providers introduce new technologies and retailers implement the solutions to sell...
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6.8KDigital BankingChase On Gen Z, Mobile Banking — 10 Years In
With more consumers than ever interested in fulfilling all their financial needs on mobile, both legacy banks and FinTech firms are focusing...
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5.7KDisbursementsWill Disbursements Put Payday Cycles Out To Pasture?
The rise of fast-acting payment solutions is changing the way businesses and governments issue payments to consumers and citizens. Demand for instant...
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5.6KMPOS TrackerHow mPOS Sweetens Girl Scout Cookie Sales
The use of contactless payments is heating up worldwide, and retailers are looking to their mobile point-of-sale (mPOS) providers to help them...
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5.1KCredit UnionsKeeping On-Campus Credit Unions Competitive
Cybersecurity is more important than ever for credit unions (CUs), but keeping up with compliance and the latest best practices can be...
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5.5KMobile Order AheadHow AI Jump-Starts Delivery And Keeps Order-Ahead Secure
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
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7.9KFaster PaymentsHow To Pay The Millennial Workforce
Demand for instant and peer-to-peer (P2P) payments is heating up, and financial institutions (FIs) are seeking to cater to that need, knowing...
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5.7KDigital OnboardingHow Freelancer.com Filters Fraudsters From Freelancers
As major rideshare companies compete for even greater shares of the market, they’re placing a heavy focus on fine-tuning onboarding processes. Making...
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6.9KAPIInside HSBC’s PSD2-Ready API Portal
In the ever-evolving financial ecosystem, financial institutions (FIs) and other payment players must continually revise their application program interface (API) approaches....
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6.0KSubscription CommerceDoorDash Taps Subscriptions To Keep Free Delivery Profitable
Industries ranging from gaming to transportation are experimenting with subscription services as they look to woo new customers and retain existing customers....
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9.0KIntelligence of ThingsThe Move To Regulate IoT
The Internet of Things (IoT) has firmly taken hold, with new applications — focusing on the support of consumer, business and industrial...
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6.9KRegulationWhy The Netherlands Waited A Year To Roll Out PSD2
With PSD2 becoming firmly planted in the European Union (EU), more markets are integrating the regulation into their financial systems, and prepping...
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6.1KUnattended RetailHow Smart Kiosks Are Solving Retail’s Last-Mile Problem
When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have an upper hand, but they can struggle to...
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6.6KAuthenticationHealthcare’s Cure For Ailing Passwords: Biometrics
The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will...
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5.8Kcall center commerceThe Kinder, Gentler AI-Powered Call Center
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe...
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7.9KSecurity & FraudMaking P2P Payments Fraud-Free
In today’s digital payments ecosystem, businesses, banks and consumers alike want access to their money as fast as possible. While person-to-person (P2P)...
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7.3KAMLWhat’s Missing? How Money Launderers In The UK Remain Unchecked
Financial institutions (FIs) must carefully balance staying compliant and keeping their customers safe, all without introducing frictions that could scare customers...
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9.4KDigital BankingHow Wells Fargo Uses AI, Biometrics To Fight Money Laundering
Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can...
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8.2KDisbursementsCash Moves Out, Disbursements Settle Into The $18B Moving Market
Whether collecting fares as an Uber driver, an insurance claim as a homeowner or payment as a gig worker who just finished...
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8.0KMPOS TrackerHow Reebok Captures In-Store Impulse Buys
Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. A full 45 percent of retailers listed it as a...
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6.1KCredit UnionsPenFed’s Playbook On Helping Government Workers Survive Shutdowns
From cannabis legalization to the federal shutdown, government actions are reshaping financial circumstances for consumers and businesses alike. In the March Credit...
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8.8KDigital OnboardingHow Cannabis Merchants Seek To Clear The Online Sales Haze
One-click ordering in the Amazon age has made consumers impatient for their products. When it comes to subscribing for new services, that...
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7.8KAPICiti: Pre-Validation Can Speed Cross-Border Payments
Demand for real-time payments is on the rise around the globe, and financial, tech and retail players are angling for a chance...
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11.0KPayments InnovationHow Airbnb Uses Payments To Stay Competitive
Consumers who rent a vacation home through Airbnb must trust that the keys will be there for them upon arrival, as much...
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9.9KFaster PaymentsYouth Sports: Don’t Wink At The Ref — Just Pay Them Faster
Faster payment schemes are advancing worldwide, with the global real-time payments market expected to increase at a compound annual growth rate (CAGR)...
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8.0KMobile Order AheadKeeping Theater Order-Ahead Fraud- And Drama-Free
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the...
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7.8KSpend ManagementDisaster-Proof Spend Management Solutions — For When Disaster Strikes
Though they may have fewer resources than large firms, small and medium-sized businesses (SMBs) and self-employed freelancers are not exempt from business travel....
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28.6KAuthenticationBoosting Access To Financial Services In Brazil
As fraudsters get more brazen and inventive in the digital information ecosystem, many companies are realizing they can’t thwart these bad actors...
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13.9KIntelligence of Things‘Alexa — Is My Data Secure On Connected Devices?’
By 2020, there will be an estimated 26 billion Intelligence of Things (IoT)-connected devices active around the world. As the IoT market...
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8.6KDigital BankingDigital Challengers Are Closing Argentina’s Banking Gap
Challengers. Neobanks. Upstart institutions. Alternative banks. These newcomers to the financial services landscape go by many names, and have gained popularity, especially...
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10.3KSecurity & FraudFraud’s New Paradigm: Let Fraudsters In, But Never Let Them Leave
Fraud is rampant and thriving. With a wealth of stolen credentials to pick from in the wake of several data breaches that...
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7.8KDisbursementsDisbursements Drop Anchor In Boatsharing Platforms
Digital disbursement solutions have helped aid expansion of the sharing and gig economies. Now, these solutions are being put to use in...
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10.7KSubscription CommerceHow Scribd Turns The Page On eBook Subscription Fatigue
Not long ago, subscriptions services were simply novelty services delivering fun, new products — from meal kits to fashion accessories to men’s...
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9.9Kcall center commerceWhy Humans Still Run Betterment’s AI-Powered Call Center
Consumers have seemingly grown more comfortable interacting with automated and artificial intelligence (AI)-enabled interfaces when dealing with call centers. In fact, consumers...
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11.6KMPOS TrackerHow mPOS Helps Bag More Groceries
Customers expect unified retail experiences as they shop between in-store and online. Retailers and supermarkets are listening, and extending mobile channels into...
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9.3KDigital BankingWhy Banks’ Immune Systems Need Both AI And Human Boosts
As fraudsters become more brazen in their efforts, banks are realizing they need to do more than simply respond to suspicious activities...
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9.9KAMLHow To Keep Investment Platforms AML-Compliant
The global economy offers a wide range of opportunities for businesses to expand their reach, and promote their brands to new markets....
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9.2KIntelligence of ThingsHow Autonomous Cars Will Upend The Grocery Industry
From connected cars to smart ovens, the Intelligence of Things (IoT) ecosystem is projected to grow into every area of consumer life...
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8.7KSecurity & FraudPSD2 Creates Turbulence For Travel Operators
With PSD2 in full swing in the European Union (EU), any merchant dealing with the payment data of EU citizens must upgrade...
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7.1KFaster PaymentsWho Will Lead The US To Real-Time Ubiquity By 2020?
It’s expected that more than 56 real-time payment rails will be live by 2020, and the U.S. is hoping to attain real-time...
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7.7KMobile Order AheadFeeding Everyone But Fraudsters With Order-Ahead
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
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8.1KAPIHow APIs Help Deliver B2B Payments Personalization — At Scale
Open banking shows no sign of diminishing in 2019. Several countries are already enacting open banking legislation, and the trend is even...
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7.0KAuthenticationWhy Last-Mile Logistics Needs Last-Mile Authentication
For consumers, working with various institutions — such as banks, government agencies and medical systems — often means remembering just as many account passwords for...
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6.5KDisbursementsOn-Demand Wages Spruce Up The $400B Home Services Market
From tax refunds and government assistance to payments made for home service and housekeeping professionals, faster payout solutions appear to be gaining...
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8.2KSecurity & FraudHow Neiman Marcus Uses AI To Fight Fraudsters
With the holiday shopping season in the rear view, retailers across the globe are tallying up their wins and losses. While the...
