Sections
Tracker Series
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2.0KDigital BankingInside N26’s Strategy To Win US Customers
Challenger banks with a couple of operating years behind them are beginning to get a taste of the problems they handed to...
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3.4KAPIFifth Third’s Two Cents On Treasury APIs
Financial institutions (FIs) are locked in competition as they seek to serve the $38 trillion global business-to-business (B2B) payments sector, which could...
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4.1KBuy Now Pay LaterWhy Installment Payments Are Fashionable This Holiday Season
Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are...
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3.9KRestaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the...
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3.3KCross-border PaymentsRecurring Payments’ Supporting Role In Keeping Customers Loyal
Entertainment powerhouse Disney made a big splash last month when its long-awaited streaming service Disney+ officially launched on Nov. 12. Within weeks...
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3.9KAuthenticationInside The Launch Of Colorado’s New State-Run Digital Driver’s License
Digital identities are growing more important and omnipresent in everyday life, and the need to keep them secure grows more pressing by...
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4.0KFraud PreventionHow Ticketmaster Uses AI To Sort Fans From Fraudsters
The holiday shopping season is kicking into high gear with retailers working aggressively to entice customers with deals and discounts. Fraudsters, sadly,...
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3.0KSpend ManagementHow Spend Tools Feed Food Banks’ Need For Accountability
Every dollar matters for a small to medium-sized business (SMB). Recent data indicated that 82 percent of SMBs shutter in their first...
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4.6KCredit UnionsWhat Grubhub, Uber Can Teach CUs About Loyalty And Rewards
Credit unions (CUs) are unique among financial institutions (FIs) for the sense of loyalty they inspire among their members. PYMNTS’ Credit...
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3.8KAccounts PayableTackling AP Automation’s ‘Chicken-And-Egg’ Problem
Shifting away from paper-based accounts payable (AP) practices could be a game-changer for many organizations. AP professionals must first be willing to...
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3.3KNext-Gen Sales TaxWhat Wayfair’s Lawyer Says About The Wayfair v. South Dakota Decision
The 2018 South Dakota v. Wayfair ruling allowed counties, states and municipalities to pass laws to tax out-of-state sellers and the eCommerce...
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3.3KMobile Order AheadHow Wahlburgers Keeps Fraud Off The Order-Ahead Menu
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of...
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3.9KDigital BankingScotiabank: Slow But Steady Wins The AI Fraud Race
The fact that fraud is on the rise is not new, nor is it surprising that banks are turning to artificial intelligence...
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5.4KFaster PaymentsCan Real-Time Data Render Credit Scores Obsolete?
The rise of faster peer-to-peer (P2P) payment services has had an unintentional ripple effect for businesses, banks and merchants. With customers able...
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5.4KDigital BankingNEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push
In the face of growing competition, banks around the world are working hard to become the first choice of today’s customers. Recent...
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5.5KIntelligence of ThingsNEW REPORT: With 5G Anticipation Building, Security Threats Loom
The 5G network is rapidly being deployed in markets around the world, and the advance of the network could mean profound changes...
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5.3KAMLZillow: Tackling Real Estate’s $1.6T Money Laundering Epidemic
Governments are tightening know your customer (KYC) and anti-money laundering (AML) requirements on various industries out of increasing concern over fraud threats....
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3.6KSubscription CommerceThe Vitamin Shoppe On Offering Subscriptions At The POS
The subscription commerce market has grown by more than 100 percent each year for the past five years. While many businesses are...
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5.0KFraud PreventionHow Handy Uses Data To Find Fraudsters Before They Strike
Fraudsters are constantly reinventing their approach to schemes, putting businesses and eCommerce merchants in a precarious position of responding to constantly-evolving fraud...
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4.2KRegulationWhy Barclaycard Says Consumers Are Key To SCA Success
As Strong Customer Authentication (SCA) becomes fully implemented, the merchants, banks and third-party payment services within the European Union (EU) are still...
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3.6KCross-border PaymentsHow SaaS Providers Get Emerging Markets To Subscribe
Global subscription businesses looking for a fresh crop of customers are setting their sights on emerging markets. These economies are modernizing,...
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5.3KAuthenticationThe Science Behind Affirm’s Identity Data Play
Digital identities are gaining popularity across industries as businesses, services and other operations increasingly move online. Consumers are normalizing the use of...
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4.8KDisbursementsTrending: The Rise Of Instant Payments In Lending
More consumers want faster disbursements through digital channels for more complex financial transactions, and they want that functionality available now. Merchants and...
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3.3KFraud PreventionOfferUp’s General Counsel On Keeping Marketplace Shoppers Safe From Scammers
Online tools are saving customers time on acquiring goods and services. Unfortunately, these tools are also saving time for fraudsters, who are...
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3.7KCredit UnionsWhy Data-Centric Means Member-Centric For CUs
Credit unions (CUs) are a worldwide phenomenon, with the World Council of Credit Unions’ newly-released 2018 Statistical Report finding that 85,400 CUs...
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4.0KSpend ManagementHow Stanley Steemer Scrubs Complexity From Employee Reimbursement
The U.S. small to mid-sized business (SMB) market is on track to reach $9 trillion by next year. As the market grows,...
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4.2KNext-Gen Sales TaxNRF On The Case For Revising eCommerce Sales Tax Laws
The 2018 South Dakota v. Wayfair ruling gave states and cities permission to tax remote sellers and online marketplaces based on their...
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3.2KFaster PaymentsTrending: Data Aggregation Makes Home Mortgages Cheaper
Many major companies rely on international trade and global supply chains. Keeping these trade flows operating smoothly requires quick, reliable delivery of...
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6.7KDigital BankingInside Synchrony Financial’s AML Playbook
Consumers have noticed the rising levels of fraud in digital banking, and they are not pleased. Many want more options and control...
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5.3KCross-border PaymentsSubscription Payments Meet Emerging Markets
Subscription-based offerings can be key to helping business-to-consumer (B2C) companies establish long-running relationships and lock down more predictable revenue streams. Effective subscription...
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5.4KAccounts PayableInside UMB Bank’s AP Automation Agenda
Accounts payable (AP) departments all too often employ inefficient processes that slow down workflows, and delay supplier payments. Reliance on outdated...
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5.0KRegulationTrending: How EU Regulators Are Complicating SCA Compliance
Strong Customer Authentication (SCA) is just weeks-old and already mired in controversy. Merchants in the European Union (EU) are still wondering exactly...
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5.5KAuthenticationDoes KBA Have A Place In Online SMB Credit Checks?
As digital identities fast become a part of everyday life, the identity verification market is expected to reach $12.8 billion by 2024....
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5.1KRestaurant innovationInside Taco Bell’s Omnichannel Overhaul
The latest figures from the National Restaurant Association paint a promising picture for the U.S. restaurant market. Overall, restaurant sales are on...
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5.3KDisbursementsRakuten On Growing Demand For Instant Rebates
Consumers are no longer willing to wait for even the simplest of disbursements. Whether they’re waiting to receive government payments, wages or...
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6.5KFraud PreventionChase On Using Machine Learning To Crack Fraud’s Goldilocks Conundrum
The global threat of fraud shows no signs of slowing down. Losses related to fraud are valued at $14.7 billion, according to...
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4.7KNext-Gen Sales TaxTrending: Close But No Cigar? What Local Sales Tax Laws Mean For Tobacco eSellers
Countries around the globe are launching new digital sales taxes in efforts to improve their revenue streams and create more balanced business...
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3.9KFaster PaymentsDeep Dive: The Benefits And Challenges Of Real-Time Push Payments
Consumers, businesses and governments are seeing faster payments as a path to greater convenience and financial security, and this growing demand is...
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5.2KMobile Order AheadHow Dunkin’ Uses AI For Order Ahead Analytics
Digital food ordering is more popular than ever, with restaurant delivery expected to grow at three times the rate of on-site dining...
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3.7KIntelligence of ThingsDr. Alexa? How Voice Assistants Can Cure Patient Billing’s Ills
Fifth generation (5G) networks are slated to be in use around the world by 2020. These networks offer higher data processing, lower...
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4.8KFaster PaymentsServing Mobile P2P Payments To The Gen X Crowd
Financial providers worldwide are working to give small and medium-sized businesses (SMBs) quick access to their funds. Digital banks, for one, are...
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3.9KCredit UnionsTRENDING: How Credit Unions Give Digital The Personal Touch
Credit unions (CUs) are facing an ever-shifting financial services landscape. Advanced technology is increasingly raising the stakes of how CUs should operate,...
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3.7KSpend ManagementHow Spending Cards Lighten Solar Installation’s Financial Burden
The U.S. construction market is on track to reach $1.8 trillion by 2023. In order for construction firms, contractors and subcontractors...
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3.6KSubscription CommerceHow Butcherbox Raises The ‘Steaks’ For Fighting Fraud
Subscription-based businesses have become all but ubiquitous over the past few years. Customers can have anything from razors to clothing to toys...
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7.8KDigital BankingU.S. Bank: Machine Learning Is Banks’ Best Bet Against Fraud
Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and the losses are set to further increase as this...
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5.0KB2B PaymentsConstruction Payments: Building The House With Virtual Cards
In today’s highly interconnected ecosystem, businesses rely on many other companies to keep their operations running smoothly. The timeliness of B2B payments...
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4.6KCross Border CommerceTrending: Why BlueJeans Pays Local On A Global Commerce Stage
Subscription providers would be the first to state that payments need to move seamlessly and continuously across borders. Consumers do not want...
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4.7KRegulationHow Merchants Can Brace For SCA’s Looming Deadline
In only two days, banks, payment providers and merchants in the European Union will finally hit the controversial deadline for compliance with...
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5.1KRestaurant innovationInside Domino’s Data Strategy For Driving Customer Loyalty
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos...
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6.3KAMLHow FinTech Apps Can Ace Security
Businesses that fail to comply with anti-money laundering (AML) and know your customer (KYC) regulations risk major regulator fines and irreparable damage...
