Sections
Tracker Series
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2.7KSubscription CommerceHow Scribd Turns The Page On eBook Subscription Fatigue
Not long ago, subscriptions services were simply novelty services delivering fun, new products — from meal kits to fashion accessories to men’s...
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5.1Kcall center commerceWhy Humans Still Run Betterment’s AI-Powered Call Center
Consumers have seemingly grown more comfortable interacting with automated and artificial intelligence (AI)-enabled interfaces when dealing with call centers. In fact, consumers...
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7.0KMPOS TrackerHow mPOS Helps Bag More Groceries
Customers expect unified retail experiences as they shop between in-store and online. Retailers and supermarkets are listening, and extending mobile channels into...
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5.9KDigital BankingWhy Banks’ Immune Systems Need Both AI And Human Boosts
As fraudsters become more brazen in their efforts, banks are realizing they need to do more than simply respond to suspicious activities...
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5.5KAMLHow To Keep Investment Platforms AML-Compliant
The global economy offers a wide range of opportunities for businesses to expand their reach, and promote their brands to new markets....
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5.2KIntelligence of ThingsHow Autonomous Cars Will Upend The Grocery Industry
From connected cars to smart ovens, the Intelligence of Things (IoT) ecosystem is projected to grow into every area of consumer life...
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5.0KSecurity & FraudPSD2 Creates Turbulence For Travel Operators
With PSD2 in full swing in the European Union (EU), any merchant dealing with the payment data of EU citizens must upgrade...
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5.0KFaster PaymentsWho Will Lead The US To Real-Time Ubiquity By 2020?
It’s expected that more than 56 real-time payment rails will be live by 2020, and the U.S. is hoping to attain real-time...
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5.8KMobile Order AheadFeeding Everyone But Fraudsters With Order-Ahead
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
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6.5KAPIHow APIs Help Deliver B2B Payments Personalization — At Scale
Open banking shows no sign of diminishing in 2019. Several countries are already enacting open banking legislation, and the trend is even...
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5.5KAuthenticationWhy Last-Mile Logistics Needs Last-Mile Authentication
For consumers, working with various institutions — such as banks, government agencies and medical systems — often means remembering just as many account passwords for...
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5.0KDisbursementsOn-Demand Wages Spruce Up The $400B Home Services Market
From tax refunds and government assistance to payments made for home service and housekeeping professionals, faster payout solutions appear to be gaining...
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6.0KSecurity & FraudHow Neiman Marcus Uses AI To Fight Fraudsters
With the holiday shopping season in the rear view, retailers across the globe are tallying up their wins and losses. While the...
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7.2KMPOS TrackermPOS At 37,000 Feet
With the global mobile point of sale (mPOS) market projected to experience a compound annual growth rate (CAGR) of 18.8 percent from...
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6.7KIntelligence of ThingsCan Facebook’s Portal Win Consumers’ Trust?
More isn’t always more. As the Intelligence of Things (IoT) market grows, there are more IoT devices providing more data. However, that...
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7.9KAuthenticationCoinbase: Why It’s Time To Up Crypto’s Digital ID Game
Amidst the growth in number of cyberattacks and security breaches, consumers are growing increasingly concerned over the security of their personal data...
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6.2KMobile Order AheadThe Role Of Biometrics In Streamlining Order-Ahead
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers...
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8.4KSecurity & FraudPSD2 Is Coming — Are Merchants Ready?
From using instant messaging to getting directions and shopping online, consumers are constantly generating a trail of data about their preferences and...
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5.2KDisbursementsSecondary Ticket Disbursements’ $35B Risk
Whether it’s gig workers waiting for compensation or ticket sellers waiting on their payments, everyone wants to be paid quickly. That can...
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5.6KSpend ManagementWorkforce Solutions Give Charter Schools A Spending Lesson
While some workers are stuck behind a desk or tucked away in a cubicle, others have to do their jobs from the...
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6.3KCredit UnionsHow AML Regulations Are Pulling Credit Unions Into Law Enforcement
Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. Recently, though, many CUs have turned...
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6.0KSmarter PaymentsNEW REPORT: Can Smarter Payments Kill Off Timesheets?
In the smarter payments ecosystem, payments are more than simply moving funds from sender to recipient. These transactions are also about the...
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5.5KPlatform PaymentsRaising The Roof With Platform Payments
As a growing group of consumers around the globe adopt digital payment platforms and tools, some well-known players, including Google and Amazon,...
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8.2KAPITRENDING: Why Testing Is Crucial For Better B2B APIs
While APIs are becoming increasingly popular and more important across a range of industries, they still have issues to be resolved. Using...
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5.2KMPOS TrackerIs mPOS The New Nonprofit Nonoptional?
The holiday shopping season is here — and to capture profits, retailers need to ensure that customers’ payment experiences are as smooth as...
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6.2KFaster PaymentsThird Parties Help Central Banks Ride RTP Rails
The uptake of faster payment systems keeps going up — and up, and up. In fact, the number of Same Day ACH...
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5.3KSecurity & FraudHow OfferUp Works To Safeguard Both Buyers And Sellers
Digital marketplaces have become beloved by buyers and sellers — and fraudsters. Nick Huzar, CEO of OfferUp, says most current authentication standards...
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6.3KSecurity & FraudOfferUp CEO On Making Marketplace Authentication Smarter
The world is constantly getting faster. As a result, the speed of commerce and payments is coming closer to real time. This...
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6.5KIntelligence of ThingsTRENDING: Why Grocery Stores Want Autonomous Vehicle Delivery
Investment in Intelligence of Things (IoT) is expected to surge in the coming years, with companies projected to increase spending on the...
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6.2KSubscription CommerceNEW REPORT: Can Storytelling Curb Subscription Fatigue?
The subscription market is rapidly changing, as legacy players and new companies compete for subscribers. However, while this growth is good news...
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6.2KSecurity & FraudKYC In The Precious Metals Business
Authenticating and validating a consumer’s identity accurately is crucial for businesses of all shapes and sizes. However, doing so securely, without sacrificing...
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6.5KMobile Order AheadTRENDING: How Mobile Order-Ahead On Campus Attempts To Secure The Grade
With much of the year behind them, quick-service restaurants (QSRs) are taking the time to reflect on their mobile ordering wins and...
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8.0Kcall center commerceTRENDING: Call Centers Push With Biometrics As Fraud Soars
The rate of contact center fraud has skyrocketed recently, growing by 350 percent during the past four years. For call centers, dealing...
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7.7KAPITRENDING: IBM’s Plan To Help Banks Embrace Open Banking
Open banking initiatives are changing the way banks operate and engage with third parties and partners. However, those are not the only...
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5.5KCredit UnionsNEW REPORT: Post-Hurricane, CUs Provide Some Calm After The Storm
Credit unions (CUs) might operate as nonprofits, but just like a traditional bank or any other for-profit business, they still need customers — or in...
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7.7KPlatform PaymentsTRENDING: BigCommerce On How Platforms Solve Big eCommerce Payment Complexities
When consumers make a purchase online or through a mobile app, they expect the process to be simple and secure. However, they...
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7.3KSecurity & FraudTRENDING: Neiman Marcus On Why AI Isn’t Enough To Outsmart Cybercriminals
For retailers, the holiday season is both a busy and profitable time, but it’s also when cybercriminals seize the opportunity and target...
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5.0KSmarter PaymentsNEW REPORT: How Smarter Payments Build Smarter, Safer Marketplaces
The rise of faster payment systems worldwide are not only enabling payments to move between parties at greatly enhanced speeds, but a...
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5.4KFaster PaymentsTRENDING: Inside Hong Kong’s New Faster Payment System
Last year, only 25 real-time payment systems were operational worldwide — that number is growing rapidly. By September of this year,...
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6.2KMPOS TrackerNEW REPORT: Gap’s ‘Swiss Army Knife’ Black Friday mPOS Plan
With Black Friday and the holiday season fast approaching, retailers are preparing for the expected deluge of customers. For these merchants, getting...
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6.9KDisbursementsTRENDING: Freelancers Give Gig Economy An Instant Payments Push
Whether picking up extra hours driving for Uber or consulting for a financial service firm, everyone has a side gig nowadays —...
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6.3KSubscription CommerceNEW REPORT: Can Subscription Services Meal Kit-ify Mental Health Services?
Subscriptions have changed the way consumers access a wide array of services and products, from music to fashion to fragrances. Now, the...
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7.7KSecurity & FraudTRENDING: Flimsy PINs, The Stalwart Protectors Of Billions Of Loyalty Rewards Dollars?
As data theft continues to surge, companies are looking to bolster their defenses to protect customers and prevent fraudsters from committing cybercrimes....
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5.5KIntelligence of ThingsTRENDING: Tracking Customers Without Giving Them The Creeps
By 2020, 30 billion Intelligence of Things (IoT) devices are expected to be connected worldwide — a figure anticipated to skyrocket to 100...
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5.3KSecurity & FraudTRENDING: Dynamic Rules And Global Authentication
The world might be growing smaller and more connected, but regulations and authentication methods can create issues for international businesses looking to...
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13.9KUnattended RetailTRENDING: The Redbox-Inspired Approach To Keeping Cashierless Shopping Juiced
The self-service market is projected to be worth $13 billion by 2023, and food merchants are angling to secure a bigger foothold...
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6.0KMobile Order AheadNEW REPORT: ChowNow CEO On Securing Order-Ahead
Quick-service restaurants (QSRs) are working to draw in more mobile consumers and bring in the larger ticket orders common among mobile order-ahead...
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6.3KDigital BankingTRENDING: Is Sharing Cybercrime Data Key To Fighting Fraud?
In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar...
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4.9KCredit UnionsNEW REPORT: Credit Unions Help Marijuana Businesses Cut Through Financial Haze
When it comes to making financial decisions, businesses and consumers alike need to be well-informed — and in recent weeks, several credit...
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7.2KSpend ManagementTRENDING: How Spend Management Keeps The Show Going On
Whether making travel purchases, buying specialized equipment or even just picking up muffins for the morning meeting, employees often have problems getting...
