Sections
Tracker Series
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4.1KDigital BankingTrending: FIs Use AI To Challenge Challenger Banks
Legacy banks have their work cut out for them if they want to survive another century as key players in the digital...
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4.5KIntelligence of ThingsiRobot On Cleaning Up Smart Home Security
With more than 8.6 billion connected devices in use worldwide, the appetite for IoT is only growing, with the technology being put...
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4.4KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
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4.5KSmarter PaymentsBanks Tap FinTechs For Remittance Overhaul
The cross-border payment market is thriving, and trends are expected to continue over the next few years. In fact, cross-border payments are...
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3.9KFaster PaymentsCan On-Demand Pay Stop QSRs’ Employee Churn?
The faster payments landscape is changing rapidly, most recently with the U.S. Federal Reserve’s announcement that it will launch its own real-time...
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4.5KRegulationAs SCA Deadline Looms, Merchants Scramble
Strong Customer Authentication (SCA) will officially roll out in one month. The regulation is aimed at protecting consumers and merchants alike from...
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6.2KAuthenticationThe Fed’s Dos And Don’ts For Digital ID Verification
The use of digital ID verification methods is becoming more prevalent in consumers’ everyday lives. With that shift, governments such as the...
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4.4KDisbursementsPutting AI In The Auto Insurance Claims Drivers Seat
Financial institutions (FIs) and merchants worldwide understand how instant payments and disbursements could change the way customers and businesses operate and disrupt...
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5.5KCross Border CommerceAdobe Takes On Cross-Border Billing
Subscription providers seeking to go global need to make sure they have the right recurring payment offerings to take them beyond the...
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3.2KSubscription CommerceHow KiwiCo Keeps Fraudsters Boxed Out
The subscription commerce market has grown at an impressive rate, having increased by more than 300 percent over the past seven years....
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6.2KSmarter PaymentsHow Visa’s Using Blockchain Tech To Simplify X-Border Payments
Global payments revenues are at an all-time high, and experts predict that they could even climb to be a $2 trillion industry...
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4.2KCredit UnionsWhere Credit Unions Invest To Get The Best ROI
Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. This means CUs must be...
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4.1KMobile Order AheadThe Rise Of The QSR Rewards Aggregator
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
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4.9KDigital BankingHow BBVA Is Using AI To Fight Against AI-Armed Fraudsters
Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay...
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4.6KInternet of ThingsEven For Smart Sprinklers, Security Matters
The Internet of Things (IoT) continues to grow in popularity: A recent International Data Corporation (IDC) study projects there will be 41.6...
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5.1KSecurity & FraudInside N26’s Fraud Protection Strategy
Fraudsters are muscling their way into new territories when it comes to how they approach consumers for their personal information. As such,...
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4.3KFaster PaymentsHow Truck Factoring Revs America’s Retail Engine
Businesses and consumers are unlikely to change their payment preferences until two conditions are met: they both feel the pain of slow...
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5.9KRegulationHow PSD2 Is Changing ING Bank’s API Strategy
Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. Banks are innovating their application...
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5.3KAMLFighting Crypto’s $1.2B+ Fraud Problem
Regulators are pushing for greater oversight of cryptocurrency, with anti-money laundering (AML) and counter-terrorist financing (CTF) watchdog, the Financial Action Task Force...
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4.2Kcall center commerceHow Delta’s Customer Service Is Riding An AI Tailwind
Consumers today want more from customer service than a long wait time and broad answers when getting through to a human agent...
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4.7KMPOS TrackerWhat Really Drives Small Vendors’ mPOS Picks
Consumers around the world are showing increased interest in contactless payments, with 75 percent of United Arab Emirates (UAE) consumers expressing trust...
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5.7KDisbursementsGig Economy And The Insurance Service Gap
Real-time payments are growing more established in countries like the United States, as institutes like The Clearing House (TCH) update their payment...
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5.1KSmarter PaymentsMeet Facebook Libra’s Founding Architects
As payments become smarter, they will require a new underlying ecosystem to support them. The urgency to develop more efficient infrastructures is...
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3.7KMobile Order AheadHow Small Restaurants Use Data Analytics To Play Big
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
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4.1KDigital BankingDelivering A Generation-Bridging Banking Experience
As consumers rely on digital channels to fill more complex financial needs, identity verification is crucial in the world of banking. Fraudsters...
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4.8KAutomated RetailSecuring The Self-Serve Store
Consumers want the immediacy of brick-and-mortar shopping without sacrificing eCommerce convenience. They may enjoy strolling the aisles of physical retail, but many...
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8.3KRegulationIn The PSD2 Age, Banks Must Think Like FinTech Firms
With the Strong Customer Authentication (SCA) compliance deadline less than four months away, banks are still underprepared. While banks continue to open...
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3.4KFaster PaymentsPayment Apps For When The Marriage Is Over
It’s not enough to build a real-time payment system if financial institutions (FIs) don’t implement the offering, and extend instant payment services...
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3.8KCredit UnionsSocial Data’s Impact On CU Member Personalization
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000...
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3.6KIntelligence of ThingsThe Case For Federal IoT Regulations
Smart technology is unlocking supply chain efficiencies, providing emergency alerts and much more. But despite intelligence of things (IoT) solutions being put...
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5.7KSecurity & FraudBNY Mellon’s AI Fix For Reducing False-Positives
With 83 percent of consumers in the U.S. owning laptops and 91 percent owning mobile devices, there’s never been greater opportunity for...
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3.6KAuthenticationHow Online Universities Take Fraudsters To School
Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected....
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4.2KDisbursementsThe eCase For Liberating $190B In Rental Security Deposits
Around the world, banks and FinTech firms are addressing challenges associated with enabling fund disbursements in real time — and some markets...
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3.5KMPOS TrackerPride Vendors Look To Triple Sales With mPOS
While some markets may be seeing relatively slower adoption of mobile point-of-sale (mPOS) than others, there’s no denying that the overall popularity...
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3.9KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
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3.2KCredit UnionsFunding The Next Generation Of Farmers
For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79 percent of credit union members have said...
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3.8KFaster PaymentsTo Limit Or Not To Limit? The Instant Earned-Wage Access Debate
The looming specter of Brexit, and the trade war between the U.S. and China, are sending ripple effects well beyond these countries’...
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4.0KSubscription CommerceHelping Merchants Play To Win In The $500B Subscription Space
More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to...
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3.9KIntelligence of ThingsCan IoT Developers, Lawmakers Ever See Eye To Eye?
Intelligence of Things (IoT) devices are continuing to gain popularity. By some estimates, more than 14 billion devices are expected to be...
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4.8KAMLGetting Millennials To Put Stock In Trading Apps
Money laundering scandals have rocked the reputations of major financial institutions (FIs) that are consequently launching new efforts to repair their images....
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3.9KRegulationHow Marketplaces Are Prepping For SCA
Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem....
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5.9Kcall center commerceCall Centers Get Smarter — Thanks To AI
Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone....
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5.5KDigital BankingIs Social Banking The Key To FIs Capturing Gen Z?
Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated...
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4.6KUnattended RetailMaking The Case For Cash In Unattended Retail
Vending machine operators have become increasingly attentive to the demand for swift digital payment options, and have benefitted from significant sales growth...
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3.8KMPOS TrackerHow mPOS Powers Convention Payments
While mobile wallet use has yet to take off in the U.S., that could all change soon. Younger generations are more likely...
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5.7KAuthenticationWhy Citi Is Using Biometrics To Build Its ‘Security Perimeter’
From company board rooms to airport boarding gates, the need for seamless authentication is putting biometrics front and center in varying use...
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6.3KAPIThe High Price Of API Avoidance
Keeping global commerce moving requires rapid-fire, cross-border B2B payments. As financial institutions (FIs) and other corporates seek to keep pace, many are...
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5.9KDisbursementsWhy Restaurant Workers Want Digital Tips On The Payout Menu
Traditional payment practices are rapidly being retired as faster disbursement solutions become available. From the gig economy to small businesses (SMBs) and...
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6.0KSmarter PaymentsFaster Payments’ Impact On India’s 100M Migrant Workers
For small and medium-sized businesses (SMBs) and consumers, payments that arrive promptly are worth far more than payments of the same dollar value...
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3.8KCredit UnionsThree Metrics CUs Can Use To Retain Members
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new...
