Sections
Tracker Series
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1.8KCredit UnionsNEW REPORT: New Regs Open New Markets For Credit Unions
The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their...
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3.0Kcall center commerceTRENDING: Call Centers Take Off The Gloves And Put On The Masks To Fight Payments Fraud
Call center service providers are increasingly automating their processes to speed up their payments acceptance, while reducing associated costs. Debt collection agencies,...
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4.0KAPINEW REPORT: Citi’s DIY Approach To API Innovation
In the transportation and hospitality markets, when players like Uber, Lyft and Airbnb made headway, legacy players in the space were largely...
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2.6KPlatform PaymentsGiving Charities And Nonprofits Control Over Fundraising
For nonprofits, accepting donations on the go often means using “knuckle-buster credit card imprinters” or old-fashioned checks. These are solutions that Roger...
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2.1KDisbursementsNEW REPORT: How StubHub Uses On-Demand Payments To Keep Resellers Loyal
When it comes to receiving money, consumers want more control. More precisely, their satisfaction with disbursement methods comes down to the three...
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1.7KPlatform PaymentsNEW REPORT: Speeding And Securing Online Nonprofit Fundraising
In the push to make payments faster, platform and solutions providers are ratcheting up their payments processing infrastructure with new technologies and...
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3.4KMPOS TrackerTRENDING: Can mPOS Solutions Win Over Cash-Centric Merchants?
Players in the mobile point-of-sale (mPOS) space are focusing on catering to payment needs of small- to medium-sized businesses (SMBs). Efforts range...
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1.9KIntelligence of ThingsTRENDING: Using IoT Tech To Sell 4th of July Goodies On The 5th
New efforts in the IoT space are aiming to help payment-enabled wearables and devices come to market faster, and assist grocery stores...
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2.2KFaster PaymentsNEW REPORT: Minding Faster Payments Global Gaps
The need for faster payments is transcending borders, with FIs in several major global regions making efforts to expand local access to...
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4.5KSecurity & FraudHow Quicken Loans Maps Data To Digital Identity
News from the frontline of the digital fraud fight is mixed. A recent report found the number of data breaches dropped by...
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3.2KCross Border CommerceNEW REPORT: Removing The Friction From Cross-Border Payments Reconciliation
For businesses looking to expand their ventures in global markets, cross-border payment frictions can vary from delivering international payments on time in...
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3.7KSmarter PaymentsTRENDING: The Long-Tail Of Account Takeovers
In the quest to make payments smarter, speeding up transaction times isn’t always enough. Payments must also be made safe from fraud...
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2.5KCredit UnionsTRENDING: Why Cops Aren’t Well Served By Traditional FIs
From planning for a worst-case scenario in the line of duty to buying new uniforms, law enforcement officers face financial stresses that...
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3.3KVending MachinesTRENDING: Turning Office Fridges Into Healthy Vending Machines
Smart vending machines and self-service kiosks are becoming a sure sign of restaurant innovation – and, if recent developments are any indication,...
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3.2KMobile Order AheadTRENDING: An Inside Look At Applebee’s Mobile Order-Ahead Strategy
From QSRs to casual dining operations, restaurants are tapping into mobile ordering to capture busy customers with no time to dine in....
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2.9KDisbursementsNEW REPORT: Can Digital Escrow Drive Big-Ticket eCommerce?
It’s easy for consumers to buy just about anything online these days. But big-ticket items – such as used vehicles, agricultural equipment...
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2.8KSpend ManagementNEW REPORT: Bringing Spend Management Tools To The Workforce
It takes money to make money, but spending money in pursuit of that mission is often a mismanaged ordeal — that’s especially...
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1.9KPlatform PaymentsTRENDING: Honeyfund CEO: Payments Powering Honeymoons
Whether it’s planning for a first date to the movies or a honeymoon vacation, most consumers today do so online. Industries of...
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2.9KAPITRENDING: B2B Payments APIs’ Retail Banking Inspiration
Banks are embracing the age of APIs seemingly more every day, with new artificial intelligence and machine learning tools promising to offer...
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2.4KOmnicommerceTRENDING: How Digital, eRefills Help Small Pharmacies Play Big
Tech-savvy consumers have come to expect the ease and speed of omnichannel features offered by online retailers. In response, retailers ranging from...
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3.0KFaster PaymentsThe Supply Chain’s Weakest Link: Payments
Getting financial institutions (FIs) on board with accepting real-time payments means assuring that doing so won’t bring any unreasonable risk. At a...
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3.6KMPOS TrackerTRENDING: mPOS That Turns Fingerprints Into Payments
New developments in the mobile point-of-sale (mPOS) space are coming to the rescue for both merchants and consumers who don’t like to...
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3.4KSmarter PaymentsNEW REPORT: Is ISO20022 FI’s Digital Payments Tower Of Babel?
New technology and innovations are pushing the payments industry forward, making transactions speedier and safer than they were before. But the emergence...
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2.8KOmnicommerceNEW REPORT: How AI And AR Give Makeup A Makeover
Eighty-eight percent of American adults have access to smartphones. Collectively, they now drive $130 billion in mobile commerce sales. That increase in...
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3.9KIntelligence of ThingsTRENDING: Can Crowdshipping Solve Delivery’s Last Mile?
Whether it’s buying the latest fitness wristband or a smart toy for the toddler, it can often be like wrestling between the...
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2.8KSubscription CommerceTRENDING: Sweat.com On Taking A Netflix-Based Approach To Fitness
At some point, most have experienced “just one episode” turning into an all-day Netflix binge. So it may come as no surprise...
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4.3KSecurity & FraudTRENDING: Inside GDPR’s Enforcement Strategies
Cyberattacks on American financial institutions are at an all-time high, with more and more cybercriminals eyeing consumers’ financial data and other sensitive information....
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4.0KMobile Order AheadTRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead
Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb...
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3.6KDigital BankingTRENDING: Prepping Banks For AI’s Pandora’s Box
From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to...
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3.1KCredit UnionsNEW REPORT: Millennials Raise Credit Unions’ Innovation Bar
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial...
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3.1Kcall center commerceTRENDING: Why Tech-Savvy Customers Still Use Airline Call Centers
Call centers are where customers turn when they can’t find answers online or need support to work through complex matters. But call...
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4.4KCross Border CommerceNEW REPORT: Why International Students Must Major In X-Border Tuition Payments
Many U.S. colleges and universities are eager to roll out the red carpet to recruit international students – and why not? International...
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4.2KPlatform PaymentsTRENDING: Driving Small-Scale Event Sales With Embedded Payments
From fundraisers that enliven a community organization’s finances, to workshops that introduce potential customers to what an SMB has to offer, events...
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4.0KFaster PaymentsTRENDING: What NPP — Australia’s Faster Payments System — Means For Payments Down Under
Around the world, rusty, decades-old payment systems are being left by the wayside as more countries roll out new payment infrastructures suited...
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3.4KMPOS TrackerTRENDING: India’s ‘Bank In A Box’ Meets Customers Where They Are
Mobile apps aren’t a panacea for banks in India, where in 2017, only 26 percent of consumers said they prefer using a...
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3.7KDisbursementsTRENDING: Can Escrow Disbursements Ease Gig Worker Payment Woes?
Whether it’s a full-time employee waiting for a regular paycheck, a gig worker expecting to be paid in short order or a...
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3.9KAPIThe Interoperability-Integration Debate: Where APIs Fit
New technology and solutions powered by APIs are hitting the financial services market every day, brought on by new innovations or industry...
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3.3KRetailIn-Store Kiosks A Sign Of QSR Innovation
There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an...
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4.0KAuthenticationTRENDING: Identical Twins Highlight Need To Double Up On Biometrics
Face and voice recognition technologies are gaining popularity in the fast-evolving world of biometrics. But even these authentication solutions need safeguards in...
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2.5KPayments As A ServiceTRENDING: Making Local Shopping More Rewarding
You can lead a horse to water, but you can’t make it drink. Mobile wallet providers are running into much the same...
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6.1KIntelligence of ThingsTRENDING: Robots And Humans Join Forces To Speed eCommerce
Companies recognize the need for IoT security, but few are acting on those concerns. According to a recent survey, 97 percent of...
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3.7KMobile Order AheadWagamama Beefs Up Mobile Order-Ahead
Consumers have come to expect speed, convenience and ease of payment through mobile order-ahead offerings at their favorite restaurants. The number of...
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3.7KCredit UnionsWings Financial: Giving Airline Employees Their Mobile Payments Wings
In the financial services world, staying connected is more important than ever for FIs and customers alike. Credit unions want members to...
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5.0KDigital BankingRisky Business: When FIs Make AI A “Black Box”
From giving consumers in the developing world access to mobile and online banking capabilities to pushing banking tech forward in hopes of...
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3.1KVending MachinesReis & Irvy’s Finds An Unattended Way To Sell Soft-Serve Treats
Selling desserts in grocery stores is a $25 billion business — and it’s one that Nick Yates, chairman of Reis & Irvy’s,...
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4.9KVending MachinesTRENDING: Vending Machines Come To The Dessert Aisle
No one likes to be kept waiting — especially hungry consumers. And should a restaurant fail to meet their expectations, patrons are...
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4.5KDisbursementsNEW REPORT: How Instant Financial Rewards Boost Employee Wellness
In the workforce, speed is an issue close to employees’ hearts. How quickly workers get paid can not only affect their...
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4.4KAPISalesforce GM: Channeling APIs For Personalized Financial Services
Financial services players, both big and small, are embracing APIs in a major way — as they should. From solutions designed to...
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4.6KMPOS TrackerTRENDING: Why Simple Is What Sells mPOS
The U.S. is home to more than 8,700 registered farmer’s markets, not to mention thousands of crafts and arts fairs, holiday festivals...
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4.3KSmarter PaymentsNEW REPORT: H&R Block On Offering Smarter, Faster Tax Refunds
The rise of new technology has dramatically altered the traditional nature of payments, allowing gig workers and full-time workers faster access to...
