Sections
Tracker Series
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DisbursementsA Digital Disbursement Fix To Help SMBs Keep Afloat
The pandemic is continuing to throw typical business operations for many industries into flux, resulting in disastrous financial consequences. Small- to medium-sized...
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Next-Gen DebitHow The Pandemic Makes 90-Day Customer Histories A Fraud-Fighting Weakness
Consumers who are seeking to avoid exposing themselves or others to COVID-19 are turning to eCommerce where possible and are demanding touch-free...
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APIU.S. Bank: How Legacy Systems Impede Open Banking Adoption
B2B payments account for $25 trillion in the United States each year, but these transactions are often fraught with frustrations and challenges....
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Credit UnionsNew Report: Aiding Pandemic-Related Financial Hardships Key To Credit Union Member Loyalty
Credit union (CU) members are traditionally loyal, but the accelerated shift to digital banking amid the pandemic has led a growing number...
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Bank RegulationA Merchant’s How-To For Managing The Contactless Payments Surge And SCA Requirements
The pandemic has drastically affected how consumers are shopping and paying for even routine purchases, and this in turn has altered how...
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Digital-First BankingWells Fargo: First Impressions Are Key When It Comes To Digital Onboarding
Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to...
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Cloud BankingN26: Cloud-Banking Core Key To Meeting Consumers’ Mobile Banking Needs
Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches...
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Fraud PreventionInvestec: What FIs Must Know About Open Banking And Gaining Consumer Trust
Digital fraud and cybercrime are constant worries for financial institutions (FIs) of all sizes, with these businesses seeing an average of 30...
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Faster PaymentsWestgate Resorts: Why Faster Worker Pay Is Key To Reopening
The United States economy is steadily reemerging from the COVID-19 pandemic-induced shutdown. Businesses are reopening to a different reality than the one...
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B2B PaymentsHow Tokio Marine Fast Tracks Business Insurance Claims Payouts
The new coronavirus has led many businesses and consumers to seek out ways they can receive payments more quickly, but for some,...
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Next-Gen AP AutomationNew Report: Why Bank of America Says AP Automation Is About Making, Not Breaking The Budget
Businesses that have stuck with paper-based accounts payable (AP) processes are feeling the heat as the COVID-19 pandemic makes it unsafe for...
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Restaurant innovationNEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick...
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Buy Now Pay LaterNew Report: How Flexible-Payment Options Are Giving DIY Projects An Assist
Consumers around the world are confining themselves to their homes and feeling the urge to invest in luxury items and home improvement...
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B2B PaymentsFrom T-Shirts To PPE — What Hanes Learned From Its Supply Chain Pivot
The COVID-19 pandemic is creating a surge in demand for personal protective equipment (PPE) like face masks and gloves. Such items keep...
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Mobile CommerceNew Report: Sam’s Club On Bringing The Digital Shift To Warehouse Stores
It is difficult to think of an aspect of consumers’ lives that has not been thoroughly disrupted by the pandemic. There is...
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Mobile Order AheadNew Report: How Fake Reviews Hurt Restaurants’ Mobile Ordering Volumes
The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely...
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Gig EconomyNew Report: Payments, Transparency Build Trust In The Gig Economy
The pandemic affected the freelance market in varying ways, with many workers facing increased economic uncertainty and drawing upon their savings as...
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AuthenticationNew Report: Home Closings Go Digital With Remote Online Notary Services
Cybercrime is surging during the COVID-19 pandemic as fraudsters seize on increased online activity to steal consumers’ sensitive personal details. As much...
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Smarter PaymentsFixing The UAE’s $46B Remittance Problem
Cross-border payments are expected to hit $39 trillion by 2022, with $572 million worth of payments consisting of remittances sent from migrant...
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Bank RegulationThe EU’s COVID-19 Contactless Limit — Too Little, Too Late?
Financial institutions (FIs) in the European Union (EU) and the United Kingdom are still thinking positively about open banking even as the...
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AMLNEW REPORT: FinTech’s Role In Keeping Open Banking Secure
Financial institutions (FIs) are working during the pandemic to provide speedy digital services while fighting off the rise in fraud attempts. Small-...
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APIReal-Time Payments’ Real-Time Achilles Heel
The role of application programming interfaces (APIs) in banking and B2B payments has grown progressively larger over recent years, especially overseas. The...
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DisbursementsThe Machine Learning Fix For Healthcare Disbursement Delays
Financial institutions (FIs), businesses and healthcare providers are adjusting their operations to suit the new reality that the COVID-19 pandemic has caused....
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Next-Gen DebitMoneyLion: Navigating Customers’ New Financial Realities
The COVID-19 pandemic has prompted consumers and merchants to reconsider the mechanism that they use for handling in-person transactions, with many concerned...
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Cloud BankingWhat Legacy FIs Miss About The Need For Cloud-Based Infrastructure
Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but...
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DisbursementsHow Faster Disbursements Can Help Solve Patients’ Payment Pain Points
The United States healthcare system is notorious for burdening patients with hefty expenses — a reality that existed long before the COVID-19...
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Fraud PreventionTaking A Customer-Centric Approach To Fighting Fraud
Social distancing mandates are pushing consumers to embrace digital-first banking services, creating opportunity for fraudsters to bury their scams across multiple channels....
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Digital-First BankingAn API-Driven Fix To Digital-First Banking
The global financial space has been severely impacted by the ongoing COVID-19 pandemic, with social distancing and stay-at-home guidelines preventing customers from...
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Credit UnionsInnovating The ATM Beyond Cash
The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. CU...
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Intelligence of ThingsSmart Cities Can Emerge Stronger From The Pandemic
There is scarcely an aspect of life that has not been thoroughly disrupted by the COVID-19 pandemic. The crisis has also dramatically...
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Faster PaymentsECB: Setting The Stage For Pan-European Real Time Cross-Border Payments
The COVID-19 pandemic has shaken both the United States and global economies, with 38.4 percent of small to mid-sized businesses (SMBs) reducing...
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Buy Now Pay LaterIgloo On Payments As A Strategy, Not Just A Way To Pay
Many consumers in Australia, the United Kingdom, the United States and other markets are experiencing financial distress as a result of the...
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Restaurant innovationAs States Reopen, QSRs Are Learning What Consumers Need To Feel Safe
Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic as they have been forced to get by...
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Subscription CommerceHow Personalization Can Help Fuel The Subscriber Retention Buzz
A growing share of consumers are seeking comfort and convenience in subscription services as they remain at home to curb the spread...
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Mobile Order AheadChronic Tacos On Using AI To Fight COVID-Related Fraud
The COVID-19 pandemic is affecting industries around the world, but few have been hit as hard as restaurants. Social distancing and stay-at-home...
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AuthenticationUsing AI And Biometrics To Digitize Estate Planning
The COVID-19 pandemic has triggered an uptick in digital fraud and identity theft, with 18,235 pandemic-related fraud reports received by the Federal...
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Digital OnboardingOnboarding Sellers At The Speed Of Revenue
eCommerce ordering shot up since the pandemic was declared on March 12 and brick-and-mortar businesses closed its doors, leading to a boom...
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Next-Gen AP AutomationArgo Tea On Avoiding The Steep Price Of Invoicing Errors
Late payments have always plagued business-to-business (B2B) commerce, but the problem is coming to a new head. Financial instabilities that many companies...
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Gig EconomyBalancing Gig Workers’ Desire For Work Flexibility, With The Need For A Steady Paycheck
Businesses and consumers still see the new coronavirus’s reverberating effects upon their finances and lives. Gig workers have been particularly affected by...
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B2B PaymentsFitness Centers Forced To Stretch Their Business Models
The coronavirus pandemic has overturned normal commerce, and businesses are working to quickly find new ways to offer services during shutdown orders and...
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DisbursementsOnline Gambling And The Challenges Of Betting On Instant Disbursements
The COVID-19 pandemic has had a noted effect on how several industries can operate and interact with their customers during this time...
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APIBankers On Fixing B2B Payments API Flaws
Open application programming interfaces (APIs) are playing an increasingly important role in the financial industry as the field grows increasingly digital. APIs...
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Fraud PreventionWells Fargo on Fraud Decisioning And The New Consumer’s New Normal
Financial institutions (FIs) face tough decisions when trying to keep their clients safe. Customers and merchants rely on their banks and credit unions...
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Credit UnionsTaking A Data-Driven Approach To Meeting CU Members’ Banking Needs
Credit unions (CUs) have had to shutter many of their branches or limit capacity alongside other financial institutions (FIs) to protect members...
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Payments Powering the Platform EconomyLocalized Payments Help Fashion eTailers Boost Cross-Border Sales
Crafting streamlined eCommerce checkouts for international customers requires merchants to tailor their payments experiences to the needs and preferences of each market....
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Buy Now Pay LaterUsing Payments To Keep Workwear Affordable For The Essential Workforce
Buy now, pay later (BNPL) solutions are well on their way to challenging credit cards as younger consumers’ deferred payment method of...
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B2B PaymentsWhy It’s So Hard To Kill The Check In The Booze Business
The new coronavirus swiftly impacted small- and mid-sized businesses (SMBs) rather harshly, with these entities now struggling to manage remote workers who...
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Next-Gen DebitIn Brazil, Banking Customers Turn To Debit, Digital Banking
The coronavirus pandemic has left consumers staying home when possible to stop the virus’s spread. It has also made them wary of...
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Digital BankingThe Race To The Cloud: Will Digital Banks Win?
Financial institutions (FIs) are feeling the pressure to offer increasingly personalized, digital-first services to keep customers satisfied. Crafting the seamlessness customers want...
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Digital-First BankingKeyBank On Digitizing In-Person Services With Data Analytics
The ongoing COVID-19 pandemic has put a damper on in-branch banking as banks scramble to find ways to continue their business during...
