Sections
Tracker Series
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8.6KAuthenticationHealthcare’s Cure For Ailing Passwords: Biometrics
The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will...
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7.2Kcall center commerceThe Kinder, Gentler AI-Powered Call Center
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe...
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10.1KSecurity & FraudMaking P2P Payments Fraud-Free
In today’s digital payments ecosystem, businesses, banks and consumers alike want access to their money as fast as possible. While person-to-person (P2P)...
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8.9KAMLWhat’s Missing? How Money Launderers In The UK Remain Unchecked
Financial institutions (FIs) must carefully balance staying compliant and keeping their customers safe, all without introducing frictions that could scare customers...
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12.3KDigital BankingHow Wells Fargo Uses AI, Biometrics To Fight Money Laundering
Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can...
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9.8KDisbursementsCash Moves Out, Disbursements Settle Into The $18B Moving Market
Whether collecting fares as an Uber driver, an insurance claim as a homeowner or payment as a gig worker who just finished...
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10.3KMPOS TrackerHow Reebok Captures In-Store Impulse Buys
Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. A full 45 percent of retailers listed it as a...
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7.5KCredit UnionsPenFed’s Playbook On Helping Government Workers Survive Shutdowns
From cannabis legalization to the federal shutdown, government actions are reshaping financial circumstances for consumers and businesses alike. In the March Credit...
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9.9KDigital OnboardingHow Cannabis Merchants Seek To Clear The Online Sales Haze
One-click ordering in the Amazon age has made consumers impatient for their products. When it comes to subscribing for new services, that...
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9.2KAPICiti: Pre-Validation Can Speed Cross-Border Payments
Demand for real-time payments is on the rise around the globe, and financial, tech and retail players are angling for a chance...
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13.5KPayments InnovationHow Airbnb Uses Payments To Stay Competitive
Consumers who rent a vacation home through Airbnb must trust that the keys will be there for them upon arrival, as much...
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10.9KFaster PaymentsYouth Sports: Don’t Wink At The Ref — Just Pay Them Faster
Faster payment schemes are advancing worldwide, with the global real-time payments market expected to increase at a compound annual growth rate (CAGR)...
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9.2KMobile Order AheadKeeping Theater Order-Ahead Fraud- And Drama-Free
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the...
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8.8KSpend ManagementDisaster-Proof Spend Management Solutions — For When Disaster Strikes
Though they may have fewer resources than large firms, small and medium-sized businesses (SMBs) and self-employed freelancers are not exempt from business travel....
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29.4KAuthenticationBoosting Access To Financial Services In Brazil
As fraudsters get more brazen and inventive in the digital information ecosystem, many companies are realizing they can’t thwart these bad actors...
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15.3KIntelligence of Things‘Alexa — Is My Data Secure On Connected Devices?’
By 2020, there will be an estimated 26 billion Intelligence of Things (IoT)-connected devices active around the world. As the IoT market...
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9.9KDigital BankingDigital Challengers Are Closing Argentina’s Banking Gap
Challengers. Neobanks. Upstart institutions. Alternative banks. These newcomers to the financial services landscape go by many names, and have gained popularity, especially...
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11.6KSecurity & FraudFraud’s New Paradigm: Let Fraudsters In, But Never Let Them Leave
Fraud is rampant and thriving. With a wealth of stolen credentials to pick from in the wake of several data breaches that...
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8.9KDisbursementsDisbursements Drop Anchor In Boatsharing Platforms
Digital disbursement solutions have helped aid expansion of the sharing and gig economies. Now, these solutions are being put to use in...
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11.7KSubscription CommerceHow Scribd Turns The Page On eBook Subscription Fatigue
Not long ago, subscriptions services were simply novelty services delivering fun, new products — from meal kits to fashion accessories to men’s...
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11.4Kcall center commerceWhy Humans Still Run Betterment’s AI-Powered Call Center
Consumers have seemingly grown more comfortable interacting with automated and artificial intelligence (AI)-enabled interfaces when dealing with call centers. In fact, consumers...
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15.1KMPOS TrackerHow mPOS Helps Bag More Groceries
Customers expect unified retail experiences as they shop between in-store and online. Retailers and supermarkets are listening, and extending mobile channels into...
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10.4KDigital BankingWhy Banks’ Immune Systems Need Both AI And Human Boosts
As fraudsters become more brazen in their efforts, banks are realizing they need to do more than simply respond to suspicious activities...
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11.2KAMLHow To Keep Investment Platforms AML-Compliant
The global economy offers a wide range of opportunities for businesses to expand their reach, and promote their brands to new markets....
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10.4KIntelligence of ThingsHow Autonomous Cars Will Upend The Grocery Industry
From connected cars to smart ovens, the Intelligence of Things (IoT) ecosystem is projected to grow into every area of consumer life...
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11.6KSecurity & FraudPSD2 Creates Turbulence For Travel Operators
With PSD2 in full swing in the European Union (EU), any merchant dealing with the payment data of EU citizens must upgrade...
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9.7KFaster PaymentsWho Will Lead The US To Real-Time Ubiquity By 2020?
It’s expected that more than 56 real-time payment rails will be live by 2020, and the U.S. is hoping to attain real-time...
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8.6KMobile Order AheadFeeding Everyone But Fraudsters With Order-Ahead
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
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9.5KAPIHow APIs Help Deliver B2B Payments Personalization — At Scale
Open banking shows no sign of diminishing in 2019. Several countries are already enacting open banking legislation, and the trend is even...
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8.0KAuthenticationWhy Last-Mile Logistics Needs Last-Mile Authentication
For consumers, working with various institutions — such as banks, government agencies and medical systems — often means remembering just as many account passwords for...
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7.5KDisbursementsOn-Demand Wages Spruce Up The $400B Home Services Market
From tax refunds and government assistance to payments made for home service and housekeeping professionals, faster payout solutions appear to be gaining...
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9.6KSecurity & FraudHow Neiman Marcus Uses AI To Fight Fraudsters
With the holiday shopping season in the rear view, retailers across the globe are tallying up their wins and losses. While the...
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9.8KMPOS TrackermPOS At 37,000 Feet
With the global mobile point of sale (mPOS) market projected to experience a compound annual growth rate (CAGR) of 18.8 percent from...
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8.9KIntelligence of ThingsCan Facebook’s Portal Win Consumers’ Trust?
More isn’t always more. As the Intelligence of Things (IoT) market grows, there are more IoT devices providing more data. However, that...
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10.3KAuthenticationCoinbase: Why It’s Time To Up Crypto’s Digital ID Game
Amidst the growth in number of cyberattacks and security breaches, consumers are growing increasingly concerned over the security of their personal data...
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8.0KMobile Order AheadThe Role Of Biometrics In Streamlining Order-Ahead
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers...
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13.3KSecurity & FraudPSD2 Is Coming — Are Merchants Ready?
From using instant messaging to getting directions and shopping online, consumers are constantly generating a trail of data about their preferences and...
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6.7KDisbursementsSecondary Ticket Disbursements’ $35B Risk
Whether it’s gig workers waiting for compensation or ticket sellers waiting on their payments, everyone wants to be paid quickly. That can...
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7.2KSpend ManagementWorkforce Solutions Give Charter Schools A Spending Lesson
While some workers are stuck behind a desk or tucked away in a cubicle, others have to do their jobs from the...
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8.3KCredit UnionsHow AML Regulations Are Pulling Credit Unions Into Law Enforcement
Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. Recently, though, many CUs have turned...
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7.9KSmarter PaymentsNEW REPORT: Can Smarter Payments Kill Off Timesheets?
In the smarter payments ecosystem, payments are more than simply moving funds from sender to recipient. These transactions are also about the...
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6.9KPlatform PaymentsRaising The Roof With Platform Payments
As a growing group of consumers around the globe adopt digital payment platforms and tools, some well-known players, including Google and Amazon,...
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12.6KAPITRENDING: Why Testing Is Crucial For Better B2B APIs
While APIs are becoming increasingly popular and more important across a range of industries, they still have issues to be resolved. Using...
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6.3KMPOS TrackerIs mPOS The New Nonprofit Nonoptional?
The holiday shopping season is here — and to capture profits, retailers need to ensure that customers’ payment experiences are as smooth as...
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8.4KFaster PaymentsThird Parties Help Central Banks Ride RTP Rails
The uptake of faster payment systems keeps going up — and up, and up. In fact, the number of Same Day ACH...
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7.8KSecurity & FraudHow OfferUp Works To Safeguard Both Buyers And Sellers
Digital marketplaces have become beloved by buyers and sellers — and fraudsters. Nick Huzar, CEO of OfferUp, says most current authentication standards...
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8.5KSecurity & FraudOfferUp CEO On Making Marketplace Authentication Smarter
The world is constantly getting faster. As a result, the speed of commerce and payments is coming closer to real time. This...
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8.6KIntelligence of ThingsTRENDING: Why Grocery Stores Want Autonomous Vehicle Delivery
Investment in Intelligence of Things (IoT) is expected to surge in the coming years, with companies projected to increase spending on the...
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7.6KSubscription CommerceNEW REPORT: Can Storytelling Curb Subscription Fatigue?
The subscription market is rapidly changing, as legacy players and new companies compete for subscribers. However, while this growth is good news...
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7.6KSecurity & FraudKYC In The Precious Metals Business
Authenticating and validating a consumer’s identity accurately is crucial for businesses of all shapes and sizes. However, doing so securely, without sacrificing...
