Sections
Tracker Series
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6.7KPlatform PaymentsFreshBooks: Why SMBs Need More Than Integrated Payments
Whether a consumer or a business, everyone wants to be able to pay easily and efficiently. Sometimes, though, making and receiving payments...
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5.4KAPITRENDING: The Role Of APIs In Igniting LATAM B2B X-Border Payments
From China to Italy and from India to Colombia, companies around the world are investing in new B2B payments solutions. And they...
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5.9KFaster PaymentsJPMorgan’s Interest In National And International RTP
Countries from the U.K. to Singapore have long been home to real-time payment schemes, but speed lagged behind when it came to...
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6.4KFaster PaymentsChase Talks Real-Time Payments, Real-Time Ubiquity
More than two dozen real-time payment schemes are live around the world, and more and more countries are planning to debut their...
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6.6KDisbursementsNEW REPORT: Pushing Payroll To The Unbanked
Unemployment rates are at an 18-year low, but the majority of employed Americans are still reportedly living paycheck-to-paycheck. These conditions have created...
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4.9KMPOS TrackerTRENDING: How mPOS Keeps Food Trucks, Truckin’
Industries across the board are getting a mobile makeover. From retailers looking to use mobile features to better appeal to tech-savvy customers...
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8.3KPayments As A ServiceTRENDING: Blockchain And Loyalty’s $7B Problem
The post-holiday, mid-winter blahs can make people antsy to jet set off and travel to new locations. When they get to their...
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8.1KIntelligence of ThingsNEW REPORT: How IoT And AI Make Pet Commerce Smarter
When it comes to improving connectivity, IoT-enabled devices aren’t just getting smarter – they are also getting better at helping people more...
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6.1KSecurity & FraudNotary Services — Out With The Seal, In With The ID Tech
Old-school practices are getting a security upgrade. From protecting large crowds of sports fans at the 2020 Olympics to making sure the...
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7.5KDigital BankingNEW REPORT: How AI Helps Banks Close The PFM Gap
The mobile devices in consumers’ pockets are getting smarter, and consumers are increasingly using those intelligent capabilities to manage their money. Now, banks...
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3.8KCredit UnionsNEW INSIGHT: Turning Savings-Conscious Students Into Lifetime CU Members
The early bird catches the worm — and credit unions (CUs) are no exception. Players around the space are increasingly looking to get...
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6.3KMobile Order AheadNEW REPORT: Why QSRs Are Taking The Mobile Order Ahead Plunge
With the mobile order-ahead market projected to be worth $55 billion in the next five years, it is now certainly more than...
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7.9Kcall center commerceNEW REPORT: From Caller DIY To Call Center AI
The Google generation is changing industries from retail to call centers — and everything in between. Thanks to the internet, DIY solutions...
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9.2KVending MachinesNEW DATA: Retail Kiosks — The Next Billion-Dollar Industry
One might just call this the age of unattended retail. Increasingly, retailers and other merchants are looking to give customers a more...
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4.7KPlatform PaymentsTRENDING: Embedded Payments Power New Rideshare Use Cases
Online shopping carts may soon be getting over their abandonment issues — not with therapy, but with new features that encourage deeper...
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5.4KAPITRENDING: APIs Bring FIs Back In The B2B Game
Old and new tech are both coming into play in B2B API. The ever-changing value of bitcoin has been making headlines, and delivering...
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5.3KDisbursementsNEW REPORT: Disbursements Accelerate The Growth Of The Sharing Economy
Post-holiday rush, it’s not uncommon for consumers to find themselves in possession of well-intentioned, but unwanted, gifts. There are so many of...
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5.5KMPOS TrackerTRENDING: mPOS Helps Transit’s Ticketing Trouble
One cold walk to the bus or train station is bad enough for commuters – no one wants to have to repeat...
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5.8KFaster PaymentsNEW REPORT: FI’s 2018 Resolution — Getting Fitter, Faster
Consumers around the world are setting their New Year’s resolutions as the calendar pages turn to 2018, and banks and financial institutions (FIs)...
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9.5KIntelligence of ThingsNEW REPORT: Can Smart TV Be Retail’s New MVP?
The retail industry seems to be taking inspiration from the 1985 film The Purple Rose of Cairo. While audiences won’t see products actually...
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5.3KPayment MethodsTRENDING: How Finish Line Makes Physical (Retail) Digital
Whether it’s finding new ways to keep customers happy or designing new solutions to keep fraudsters at bay, omnichannel software developers have...
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6.7KSecurity & FraudTRENDING: Fighting Fraud With Human Bodies And Machine Brains
It’s been a good year to be a bad actor. Cybercriminals reportedly stole a staggering 1 million account credentials per month between...
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5.4KPayments As A ServiceNEW REPORT: Contractors Add Payments To Their SaaS Toolbox
From the hammer to the saw to the welding torch, it takes a wide array of tools to successfully complete a construction...
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6.7KMobile Order AheadTRENDING: Order-Ahead Expands To Airports and Virtual Restaurants
Consumers want what they want, when they want it. But when it comes to ordering meals, there’s a sense of urgency...
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3.6KCredit UnionsTRENDING: Credit Unions Step In To Help California Wildfire Victims
State of the credit union Fifteen natural disasters have damaged properties, forced residents to flee and cost billions in property damage in...
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7.2KDigital BankingTrending: How Banks Use AI To Make Faster Payments More Secure
In the era of smartphones and instant downloads, business is all about speed. But with speed comes risk — even more so for...
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5.2KUnattended RetailNEW REPORT: Car Sales And Kiosks
While some consumers may list shopping on their list of favorite activities, dealing with retail friction is nobody’s idea of a good...
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6.7KInternationalTRENDING: Where Payments, Logistics And The Last Mile Converge
It’s going to be a busy holiday season, with major delivery services like UPS and the U.S. Postal Service expected to ship...
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7.0KAPITRENDING: IBM On The New Rules Of The ‘API Economy’
The emergence of APIs is doing more than just changing the way banks and FinTechs operate. It’s forcing them to create new...
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5.3KPlatform PaymentsTRENDING: Retail And The Power Of Real-Time Pricing
Ambitious retailers don’t want to stay locked in one lane, but rather to spread to new audiences, new product types and more —...
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4.1KOmnicommerceNEW REPORT: Bots Inside Of Messaging Apps Target Customer Service, Not Sales
While it’s nice to be able to shop from the comfort of the couch, purchasing online can be rather confusing for some consumers....
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4.9KDisbursementsNEW REPORT: How Disbursements Save Airlines Money And Ease Travel Delay Pains
The last thing any traveler wants to deal with at the airport is a delayed or cancelled flight. And, to make matters...
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7.4KFaster PaymentsNEW INSIGHT: How The Fed Is Clearing A Path For Faster Payments
The United States hasn’t had a new payment system for 40 years – until now. And, now that the U.S. has had...
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6.6KMPOS TrackerNEW REPORT: mPOS Moves Beyond Payments
It’s tempting for small merchants to see cash through rose- (or should we say green-) tinted glasses, but major industry players think...
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5.6KDigital BankingNEW INSIGHT: How Budget-Conscious Banks Can Smarten Up Security
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7.0KSecurity & FraudINSIDER INSIGHT: Can Jiko Tame The Wild West Of Digital Banking?
Gone are the days of bandits terrorizing banks in the Old West – but that doesn’t mean banks are safe in the...
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6.2KPayments As A ServiceTRENDING: How Car Buying Is Moving Into Mobile’s Fast Lane
It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials...
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4.6KPayment MethodsTRENDING: How Virtual Assistants Are Sous Cheffing This Thanksgiving
As turkeys soak up a few more hours of brining today, the holiday season is just about set to pop — and along...
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9.4KIntelligence of ThingsNEW REPORT: Using IoT To Fix Things Before They Break
Handing off product packaging to an automated system is a relief, but returning from a meeting to find a treadmill on the...
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6.4KFraud PreventionHow Call Centers Cope With Ever-Changing Threats And Technology
Call centers are a $13 billion industry in the U.S. alone. In the inaugural PYMNTS Call Center Commerce Tracker™, in collaboration with...
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5.9Kcall center commerceNEW REPORT: New Tech Fights Call Center Fraud
Most Americans may not know it, but the staff and technology being put to work answering their questions, solving their problems and...
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5.0KCredit UnionsTRENDING: Are Credit Unions The Hipster FI?
The nation’s first credit union (CU) was founded in 1908 to serve mill workers in the Manchester, New Hampshire area. Today, more...
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4.3KPlatform PaymentsTRENDING: Brewers Turn To Platform Commerce
Whether it’s helping brewers source the key ingredients for their latest recipes or making it easier to bring modern payment methods to...
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5.9KDisbursementsTRENDING: How Fitness Pros Are Pushing Payments
For years, personal trainers have relied on old-school equipment like pen, paper and, yes, checks to stay organized, get paid and generally...
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6.3KAPITRENDING: Moving Into The Fast Lane, Riding Atop The Blockchain
Today, companies large and small are investing resources into using blockchain and distributed ledger technologies, in what some may later view as...
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4.4KMPOS TrackerTRENDING: Lassoing Loyalty And Rewards Into One Mobile Program
Whether a company is looking to expand its customer base by debuting a new product or into a new geographic market, sometimes...
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6.2KFaster PaymentsTRENDING: Putting IT Professionals Through Cyberattack Boot Camp
The recent Equifax data breach and a string of ransomware attacks in Europe have raised several questions around cybersecurity. And, arguably, one...
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3.4KPayments As A ServiceTRENDING: How DraftKings Ups Its Payment Game
Mobile technology is all about helping different parties readily connect. In the B2B payments space, those connections can lead to new payment...
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7.3KIntelligence of ThingsTRENDING: Are Smart Lights The Key To Creating Smart Cities?
Connected tech has become a staple of modern life. Everything from our cell phones to our homes and even simple appliances now...
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4.6KUnattended RetailTRENDING: Vending Machines — Delivering Caviar Dreams
Most anyone with a few dollars and some loose change can hit up a vending machine or unattended kiosk to grab chips...
