Here’s something: Spending in brick-and-mortar stores actually grew at a rate of 4.2 percent year over year in 2019 – an increase that is overwhelmingly pegged to younger shoppers. In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical...
Shopping has always been highly visual, and online shopping is no different. eCommerce’s rise has only made designing retail showrooms more complex, however. Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Merchants need to bridge this...
While eCommerce may be thriving, that doesn’t mean retailers should ignore evolving their in-store experiences. In fact, retailers that focus on revamping only one sales channel are more likely to have difficulties generating consumer loyalty. In the latest Commerce Connected Playbook, PYMNTS spoke with Deanna...
These are the times that try traders’ souls. Apparently, these are also the times that try trading platforms’ souls – by exposing vulnerabilities in their infrastructure. Robinhood Financial LLP has suffered three outages in roughly two weeks, and going dark has helped no one –...
The notion that brick-and-mortar is going the way of the dinosaur as the popularity of eCommerce grows has proven to be just the opposite according to recent research. Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the...
The real estate industry lives and dies by the mantra “location, location, location.” The same could be same for retail, where foot traffic is key, where wandering customers and impulse buys can propel the top line. And if the reverse is true, if traffic does...
Sixty-seven years ago this month, Jonas Salk announced that he had successfully tested a vaccine for polio. Many in the U.S. breathed a huge sigh of relief. In 1952, polio was an epidemic that gripped the country, affecting 58,000 people that year, with 3,000 deaths,...
In the age of the Coronavirus, amid supply chain disruptions and workers being sent home, there’s still the need for human contact, for information and check-ins, and even the exchange of jokes and memes. Might it be the case that the two sizzles that stand...
To get a sense of what connected commerce might look like in the near future — a continuum of transactions, seamless and intuitive — picture this: It’s the day of the big game. You’ve already bought your digital ticket through the team’s app and you’re in...