With millennial travel spend expected to reach $1.4 trillion in 2020, hotels and home-sharing platforms are clamoring to win their business. But it takes more than just mobile-friendly booking experiences to stay competitive. In the latest Commerce Connected Playbook, Sam Shrauger, Airbnb’s global head of...
The payments and commerce ecosystem got busy getting busy this week as the first full week of 2020 kicked off the press releases began raining down from the sky from the year’s early bird innovators. The International Consumer Electronics Show in Las Vegas certainly helped...
Airlines, hotels and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, each with different payment and booking preferences. This can be difficult, even for companies used to dealing with the whims of travelers, as they must support multiple payment...
Call it a crisis that crosses the pond, will last into 2020 and, likely, beyond. Looking past the cheerful numbers tied to holiday shopping and the tens of billions of dollars spent on Black Friday, Cyber Monday and into Christmas, the decline of retail, at...
PYMNTS asked 30 payment executives to make a prediction about payments and commerce that they’d put in a time capsule to be unearthed at the end of 2020. Among the common themes to emerge: Change will come to the point of sale (POS), spurred by...
Something remarkable happened about halfway through the 2010s or at least something that ought to have been. Except as it turned out, due to the nature of what it was, very few people remarked on it. Americans stopped talking to each other. Well, to be...
The year is drawing to a close. Bitcoin hovers at $7,100 and change. Depending on how you view it, it’s a nice bounce off of nadirs of below $4,000 earlier in the year but well off 2019 highs that broke through $11,000 … and a...
The digital commerce ecosystem has opened up vast growth opportunities for businesses of all sizes and stripes. Even the smallest of enterprises can leverage services like cross-border payments, data analytics and customer management tools, transforming one-time purchasers to loyal customers. Businesses need help to access...
Not all that many generations ago, grocery shopping was an all-day, logistics heavy affair that involved several visits to several specialty merchants all over town. Consumers who needed meat went to a butcher; fish were sold by the fishmonger and bread by the baker. The...