Getting consumers to buy more is perhaps the most difficult challenge retailers and brands face. But their omnichannel efforts to reach customers wherever they are, and whenever, represent only half the battle. A recent Nielsen study suggests those sellers also able to identify their “super...
Oh where oh where have the investments in Fintech gone? Well, last week, $8.9 billion of it went to a bunch of players in payments with acquisitions in the processing and security sectors leading the way.
Big data is only useful data when there is a business vision to ground it. Sears General Manager of “Big Data” Ankur Gupta, sat down with MPD CEO Karen Webster to discuss how data-driven retailers are using new tools and technologies to make omnichannel real...
What can all SMBs learn about omnicommerce from a specialty coffee roaster in New Hampshire? The need to embrace omnichannel tools and techniques to maintain the same kind of personal relationship they have in their physical stores across all of the channels their customers want...
While omnichannel remains an important focus of most retailers, most merchants say they lack the capabilities to support it. Yet most have plans to implement mPOS by 2016. Why? Because they view it as an enabler to the biggest merchant initiative of this decade: omnichannel....
Since Congress created the Consumer Financial Protection Bureau three years ago to address consumer issues related to the financial crisis, it has logged some 400,000 complaints. In a new proposal, the bureau now wants to enable consumers and financial companies to describe details and reactions....
The Winklevii launched WinkDex, NASCAR’s Alex Bowman wants to bring a Bitcoin sponsored car to the circuit and NY says get permission or get out. Just another week in the life of Bitcoin (who has a new competitor too).
How consumers interact with computers while online says a lot about them. So much so that a British company believes it can use individuals’ so-called eDNA to market products that can alleviate the need for sites to require usernames and passwords. But what will consumers...
Let’s face it. 3-D Secure hasn’t exactly won the eCommerce popularity contest over the last several years. Customers got confused when they saw pop-up windows, struggled with remembering passwords and then just said “never mind” at checkout. But 3-D Secure has come a long way....
