The PYMNTS ConnectedEconomy™ Index (CE Index) will benchmark the progress of the world’s digital transformation quarterly across the 11 countries in our study and individually within the countries we are tracking.
This first-of-its-kind global research endeavor uses in-depth consumer surveys to examine consumer engagement in each of 40 key activities across the 10 broad categories — the pillars of the connected economy — that represent their daily routine and consistently measure its progress over time.
The CE Index uses data collected from 15,109 consumers across 11 countries between January 13 and February 16, 2022, and includes how and how often consumers engage in each of the 40 activities, the purchases they made and the payments methods they used. The countries are the United States, the EU-5 (France, Germany, Italy, Netherlands and Spain), the United Kingdom, Brazil, Mexico, Australia, Japan and Singapore, which together account for 50% of global GDP.
PYMNTS’ analysis of the roughly 2.4 million data points resulting from this survey creates a unique CE Index score for each country and an average CE Index ranking across all 11 countries in our study. The CE Index measures how much progress each country has made in their digital transformation journey. A 100 is a perfect score — meaning that every person in a country uses digital methods to engage in each of the 40 activities we measure, with great frequency — and can be thought of as the culmination of the global digital transformation.