Providers with limited payment plan offerings may lose patients who can’t afford to settle up at time of service. Although the worst of inflation may be behind us, consumers are still feeling the pinch as the cost of essentials such as food remain on the...
Medical tourism is ailing as first COVID, then economic and geopolitical snags have slowed the brisk business in going abroad for less costly medical specialties. As Reuters reported Monday (Feb. 27), “For years, traveling abroad to clinics in countries like Hungary and Turkey has been...
Shaking up the payments landscape in healthcare, the rise of provider portals and unified digital platforms is revolutionizing how we pay the doctor in a time of digital transformation. We analyzed this in the study “The Digital Platform Promise: How Patients Want to Streamline Healthcare...
Telehealth is seeking its new place in the healthcare mix after its star turn during the pandemic, as evidenced by the performance of telemedicine provider Amwell at the end of 2022. During the company’s fourth quarter 2022 earnings call on Wednesday (Feb. 22), Amwell Chairman and CEO Ido Schoenberg directed most...
Paying at the doctor’s office or hospital is still the predominant way consumers settle medical bills, but that’s changing as awareness of online portals and unified digital platforms grows. As explored in the study “The Digital Platform Promise: How Patients Want to Streamline Healthcare Payments,”...
Healthcare bills can be especially problematic to navigate and even harder to fully understand, even for the most seasoned consumers. Multiply any singular confusion by the three in four U.S. consumers who paid for healthcare products or services in the past 12 months, and that’s...
Friction in accessing digital healthcare services may be a fixable barrier for low-income patients. Beginning in July 2022, as part of a larger focus on the ConnectedEconomy™, PYMNTS began tracking day-to-day connectivity, specifically between U.S. income brackets, comparing the habits of the country’s highest- and lowest-paid consumers....
It’s a jungle out there — of healthcare provider and insurance payer portals — and that’s a lot of trouble to go to when accessing a test result or paying a doctor’s bill. It cries for unification. That’s exactly what’s happening, as the concept of...
Some unpaid medical bills will disappear from credit reports. But the hit and miss of collections will continue to hurt providers and patients. As has been well-documented, the three major credit bureaus are removing medical debt below $500. But even after the reporting agencies’ changes...