As the luxury retail sector looks to strike a balance between digital accessibility and the more immersive, high-touch in-store experience, these upscale brands must create an omnichannel strategy that is much more experiential than that of their mass-market counterparts. Get the Full Story Complete the...
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
From the metaverse to video game worlds, fashion companies are releasing digital clothing and accessories to create new sales opportunities and get consumers to engage more with their brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
iPhone sales stabilized in the second quarter amid growth in the broader smartphone market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
Customer expectations are perpetually evolving — meaning the experiences they are offered should, too. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
Around the world, malls are adding new electric vehicle (EV) charging stations to attract the high-income shoppers who own them and to get them to spend more time on site. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Target is facing increased competition from online retailers with faster delivery and a wider selection of products. Customers are also shopping less frequently in physical stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Barneys New York reportedly plans to expand both its product offerings and its distribution if the planned acquisition of Neiman Marcus Group by the owner of Saks Fifth Avenue is completed. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
U.S. companies are reportedly looking to this summer’s Paris Olympics to put them ahead of their competitors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
