Major parts of New York City began reopening Monday (June 8) after a virtual state of siege that began with COVID-19 shutdown orders in March. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
The reality of the COVID-19 pandemic set in immediately for many Americans when the NBA pulled the plug on its season in early March after a player tested positive for the virus. At that moment, a pandemic that had seemed like a theoretical, foreign problem suddenly...
The long-term consequences of the digital shift continue to be quantified and qualified. As evidenced by last week’s PYMNTS’ card on file report, consumers are ready and willing to keep their data with retailers, both online and offline, in exchange for frictionless experiences. The big...
“The Starbucks of South Korea” is expanding its footprint in North America. Coming under the unlikely but battle-tested name of Paris Baguette, the casual pastry and coffee chain is entering new markets with a decidedly international approach. Get the Full Story Complete the form to...
The retail digital customer experience is changing with the digital shift. There is a primary level of this experience that continues to move toward excellence, such as personalization, email optimization and the post-purchase infrastructure. There are also more subtle elements that have just recently presented...
With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling. Get the...
With the pandemic putting its business into a state of disorder, Lane Bryant and Ann Taylor owner Ascena Retail Group is reportedly in talks with lenders about a possible bankruptcy filing. A Chapter 11 filing would let the firm maintain the operation of some of...
The world of physical retail is slowly beginning its grand reopening. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
The Kroger Family of Companies, the nation’s largest supermarket chain, and Ocado Supermarket Co., the British online grocer, have announced a joint plan to build three customer fulfillment centers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
