In Depth

Hmmm
Do Loyalty Programs Need Discounts At All?
November 06, 2015

On the surface, there seems to be no reason why shoppers wouldn’t want to sign up for rewards programs. Many consumers love the rush of scoring a deal, but more often than not, the promise of program-based rewards and discounted prices hasn’t been the irresistible...

Security Like The Dickens
November 06, 2015

There’s never a “good” time for retail security breaches, but it’s harder to think of a worse one for merchants than the holiday shopping season. PYMNTS breaks down some recent security news -- starting in the U.K. -- that ought to make retailers worldwide take...

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eSports: The Next Retail Marketing Frontier
November 06, 2015

A general rule of thumb in marketing is to advertise wherever your consumers are, which is why commercials and campaigns around sporting events can be so effective. Minute-long or 30-second spots during the Super Bowl can cost millions of dollars, but brands still line up...

Handing Travel Managers The Power Of Prepaid
November 06, 2015

Corporate travel is evolving, and that means travel and expense management solutions are, too. From cloud-based solutions to mileage tracking on an Apple Watch, T&E innovators are picking up on what technologies business travelers and their managers want to manage corporate spend. Get the Full...

B2B Payments
Big Data, Business Intelligence Enjoy $100M
November 06, 2015

It’s been a while since the B2B community saw some healthy venture capital, but this week, every deal saw double-digit funding. VCs provided a combined $97 million, all of which landed in the hands of startups working with Big Data and business intelligence. Investors got...

When Supplier Deals Are Risky Business
November 06, 2015

Tradeshift knows a supply chain with better compliance and visibility can't happen when supplier risk is too high. Here's how its newest risk platform tackles the issue.

Walmart’s Way Forward
November 06, 2015

The last two weeks have capped off what has been a less than spectacular three-month run for Walmart. The third quarter of 2015 opened with the news that Amazon had officially bounced Walmart from the #1 spot as the planet’s biggest retailer (by market cap),...

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Levi’s And Intel Push IoT Beyond Smartphones
November 05, 2015

When most people bring up the Internet of Things, they are usually referring to new ways smartphones, tablets and other mobile devices can communicate with a wider network. However, if retailers want to create a web of communicable nodes that extends beyond the devices their customers...

Customer Service Gets Social
November 05, 2015

Think customer service begins and ends with a 1-800 number? Welcome to the future, time traveler from the 1980s. Today’s retail customer service lives in the space that the customers do -- social media. And just like the case for personal correspondence, there are right...