Merchant Innovation

Controversial
Delivery Delays Claim Christmas Casualties
December 28, 2015

Just about every retailer entered the 2015 holiday shopping season beating their chests with increasingly ambitious shipping options for hard-to-please consumers. This year may go down as one where shoppers finally developed an expectation for same-day and express delivery, and such a dramatic change didn’t...

Merchant Innovation
How The Smartphone Stole Christmas
December 26, 2015

All Merchants in the Mall liked Christmas a lot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

International
Canadian Retail Going Strong (Eh)
December 24, 2015

American retailers have had nothing but bad news since the holiday shopping season kicked off, but that doesn’t mean the same sad song is playing over mall speakers throughout North America. In fact, crossing the northern border will land brands in slightly happier circumstances. Get...

Innovation
Thimble Sells DIY Electronics On Demand
December 24, 2015

The curated subscription craze has spread to more product verticals than even the most generous pundit could have predicted, and just as consumers can now have meal ingredients sent to their homes for a do-it-yourself meal, one startup is taking a similar approach with electronics....

Beacon Adoption — Misguided Or Just Misunderstood?
December 24, 2015

Beacons are often touted as the next evolution of retail marketing for in-store merchants, but there’s been a conspicuous lack of observable progress among mainstream brands, as well as a troubling lack of supporting interest from shoppers. For an industry that’s become adjusted to fast-moving...

Merchant Innovation
NBA Debuts ‘Endless’ eCommerce Aisle
December 24, 2015

Adam Silver, the current commissioner of the National Basketball Association, has been much faster to embrace advanced analytics than his counterparts at the top of other professional sports leagues. Now, that tech-centric perspective is paying off big time. Get the Full Story Complete the form...

Consumer Insights
Millennials Are Making Companies Think Twice
December 24, 2015

Companies have had the better part of six decades to get to know their Baby Boomer employees and give them what they need to stay happy, healthy and, most importantly, as productive as possible. But how are those same businesses doing with millennials? Get the...

Westfield Corporation Is Now 5 Malls Lighter
December 23, 2015

Malls used to be an exceedingly profitable business decision for any kind of business, from real estate developers to run-of-the-mill holding companies. However, one giant of the industry could be starting a lengthy process of divesting its heavy stake in these commercial properties. Get the...

Consumer Insights
Hotels Are Renting Millennials An Experience, Not A Room
December 23, 2015

Hotels are in the business of giving consumers what they want. However, as one generation of consumers is replaced by another, it stands to reason that a new set of travel and lodging preferences comes to the forefront as well. Now that millennials are quickly...