Vroom completed the previously announced wind-down of its eCommerce and used vehicle dealership businesses. The company ended transactions through vroom.com, completed previously contracted transactions, sold “substantially all” of its used vehicle inventory and paid off a vehicle floorplan financing facility, Vroom said in a Thursday (April 4) filing with...
As grocers look for ways to make the economics of eCommerce work in their favor, some key players are finding that in-house delivery fulfillment may not be worth the cost. Most recently, multinational grocery giant Ahold Delhaize’s Giant Food brand is making the shift at one of its...
When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from a survey of more than 3,500 U.S. consumers...
With brands competing for consumers’ attention, spending and loyalty on Amazon‘s increasingly crowded marketplace, it is becoming all the more important for them to carve out a niche if they want to set their offerings apart. In an interview with PYMNTS, Daniel Peled, chief revenue officer at Noogata,...
With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down on fakes. eCommerce giant Amazon, for instance, shared Monday (March 25) in announcing its 2023 Brand Protection Report that it has been...
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping with that company again. Fraudsters? They’re gaming the system, sometimes reporting that products did not...
As Walmart and Amazon compete to be consumers’ go-to for fulfilling more of their day-to-day needs digitally, Walmart is adding HVAC services to its website. Bryant Heating and Cooling Systems announced Monday (March 25) a partnership with Walmart such that the retail giant will take HVAC inquiries through its website, directing consumers...
Google has begun rolling out a feature that gives shoppers more personalized results. As the search giant announced in a Wednesday (March 27) blog entry, the service will launch first in the U.S. for shoppers using mobile browsers and the Google app. When those users search...
As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The company shared in a letter to shareholders accompanying its fourth quarter and full year fiscal 2023 financial results Wednesday (March 20)...
