Turning Eyeballs into Payments: Lessons from Wal-Mart’s Success and Kmart’s Struggles
In a recent study on actual purchase intention, around 70% of people at Walmart.com said they were “likely” or “very likely” to buy on the site, while 59% said the same for Target.com and only 32% said the same for Kmart.com. Why did Walmart.com do so well, and on the other hand, Kmart perform so poorly? PYMNTS.com went straight to the study source: Jeff Bander, vice president of client services at the analytics group, EyeTrackShop.