As digital banking and payments become mainstream, financial institutions (FIs) are stepping up their efforts to improve customer engagement (CE). The moves comes as consumers expect excellent product experiences as compelling new business models and product-level innovations come to market. Get the Full Story Complete...
More than 90 percent of FIs will use AI technology by 2024, but banks risk breaking their user experience as they race to embrace AI, says Chris Ward, EVP at PNC Treasury Management. In the latest Digital Banking Tracker, Ward tells PYMNTS why boosting processing...
Digital banking offerings might not be new in countries like the U.S. and U.K., but it’s still an emerging offering in some. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Blockchain-based challenger bank BABB — which stands for Bank Account-Based Blockchain — announced it will be holding an equity crowdsale to cover the costs of obtaining a banking license. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Due to a recent outage, some Bank of Ireland customers were unable to use their debit cards. The bank reported that approximately one in seven customers were unable to use their Visa cards at point-of-sale (POS) terminals, according to news from Independent.ie. Get the Full Story...
Sources say Robinhood Markets is in talks with regulators about offering banking services to its more than 4 million users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Finastra, the FinTech company, announced Monday (June 18) that it has acquired Malauzai, a provider of mobile and internet banking solutions for community financial institutions (FIs). In a press release, Finastra said the buy reflects its commitment to the U.S. retail and business banking sectors by...
For banks, beyond the vagaries of interest rates, income depends in part on managing costs. Manage them well, and margins get a boost. The converse is also true, of course, as inefficiencies can paint bottom lines a stark shade of red. Get the Full Story Complete the...
