In today’s top news in digital-first banking, PSCU has introduced a new contact center offering, while Blend has signed a definitive deal to buy Title365. Plus, Novo has launched new functions to help small companies throughout the U.S. to better track and manage their funds.
PSCU Launches New Contact Center Solution To Reduce Call Times
PSCU has rolled out a new contact center offering, Unified Agent Desktop (UAD), to strengthen the efficiency of the call center program. “UAD helps reduce travel notification call times for members from an average of eight to 10 minutes to less than three minutes,” Rini Fredette, senior vice president of Contact Center Services and Solutions, said in an announcement.
Blend Adds to Mix Of Banking Services With Title365 Acquisition
Blend has inked a definitive deal to purchase Title365. The firm’s chief executive wrote on the company blog that the purchase will let the online lending technology company provide clients with better title, escrow and settlement services. The news comes on the heels of Blend announcing that it had wrapped up a $300 million Series G funding round.
Novo Rolls Out Invoicing, Budgeting With SMB Banking Offering
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Novo, the small business banking platform, has debuted new functions to assist small companies across the U.S. in better keeping track of and managing their funds. Novo Invoicing and Novo Reserves are among the company’s new features. Additional features include some self-service capabilities in addition to Stripe, Shopify and Square connections.
Investment Platform eToro Plans To Go Public, Expects $10.4 Billion Valuation
eToro is set to go public through a merger with a special purpose acquisition company (SPAC). The investment platform said it anticipates a $10.4 billion valuation. eToro, which was established in 2007, has benefited from the boom in online trading. In 2020, it added more than five million new registered users and brought in $605 million in gross revenues.
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