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credit unions
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1.7KCredit UnionsFor Millennials, Debit Finds Favor As Preferred Payment
Credit unions need millennials to keep growing membership rosters at a healthy pace. Millennials, in turn, want access to mobile banking and...
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1.6KCredit UnionsCredit Unions Shun Online Ads For Content To Acquire Customers
In August, Facebook instituted changes to its advertising policies as the result of a settlement it reached with anti-discrimination groups and the...
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5.4KDigital BankingHow Apple Card Brings ‘Existential Crisis’ To Smaller FIs
Apple Card is the tech giants shot across the bow at banks. Rachna Ahlawat, co-founder and executive vice president of Ondot Systems,...
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2.5KB2B PaymentsSmall Business Loan Fraud Puts FinServ On High Alert
Though fraud technology has evolved to combat the monster of payments fraud, there is a growth threat for banks that innovators are...
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2.6KCredit UnionsDeep Dive: Credit Unions Like And Subscribe To Social Media
Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social...
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1.8KCredit UnionsHow Digital-First Credit Unions Can Break The Impersonality Barrier
Investments in digital banking are paying dividends for credit unions by improving membership and creating more efficient services. However, digitizing services often...
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3.6KNewsTop News In Payments: Facebook Acquires AI Chatbot Firm Servicefriend; Apple’s iPhone 11 Receives Quiet Reception In China
Today in the payments news roundup, Facebook has acquired Israel-based hybrid chatbot startup Servicefriend to build customer service bots for its planned...
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3.2KCredit UnionsTRENDING: How Credit Unions Give Digital The Personal Touch
Credit unions (CUs) are facing an ever-shifting financial services landscape. Advanced technology is increasingly raising the stakes of how CUs should operate,...
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3.3KPayment MethodsPYMNTS’ Labor Day Reading List (Without The Labor)
Reading lists should cut to the chase, pointing to what’s most urgent or cutting edge. PYMNTS offers dozens of reports, trackers and...
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1.5KToday In DataData And Other Ways To Build Stronger Commerce Experiences
Meanwhile, Mastercard has some ideas about ePayables, an expert offers golden rules on marketplaces and a debit card debuts for kids. Meanwhile,...
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2.0KToday In DataSpeed, Security And Simplicity: The Three S’s Of Payments Innovation
From the biggest transactions between enterprises to the small weekly allowances doled out weekly by 70 percent of America’s parents, there are...
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2.3KCredit UnionsHow Open Banking Can Benefit Credit Unions
While all financial institutions (FIs) operate on customer relationships, trust and loyalty can play a larger role for credit unions. According to...
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2.5KCredit UnionsMoving Credit Unions From In The Wallet To Top Of Wallet
Among the most exciting trends of the last two decades is the evolution of payments from a focus on transactions to a...
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2.2KNewsTop New In Payments: Data Key To Credit Union Member Retention; Mastercard On The Opportunity For ePayables
Today in the payments news roundup, a report shows that credit unions could be more in tune with their customers’ needs, and...
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4.3KCredit UnionsReport: Data Key To Credit Union Member Retention
One of the largest factors that sets credit unions (CUs) apart from large banks and FinTech providers is their emphasis on member...
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2.6KPersonnelPSCU Names Two New Account Management Execs
PSCU, one of the nation’s premier Credit Union Service Organizations (CUSO), has named two new account management executives, as part of what...
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3.4KCredit UnionsCUs Try To Solve The Cannabis Cash Conundrum
Pot is legal across several states, illegal nationwide, and cash still dominates transactions. But might CUs offer a salve for at least...
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4.4KDigital PaymentsWhy Credit Unions Have A Member Loyalty Gap
Loyalty is a tricky proposition, especially as plastic cards have given way to mobile payments, and there is little mercy for those...
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2.9KCredit UnionsDeep Dive: How AI Is Changing The CU Landscape
A Deep Dive that explores how credit unions are utilizing artificial intelligence for fraud protection and to create more engaging customer experiences.
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1.3KCredit UnionsWhat Do Consumers Want From Credit Unions?
Credit unions (CUs) have been trying to find the balance between giving customers what they want and improving returns on investment. The...
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2.4KCredit UnionsCobalt Credit Union’s Data-Driven Innovation In Member Services
Credit unions can’t afford an investment misfire. So how can CU decision makers know if they’re pursuing innovations that will deliver significant...
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2.1KCredit UnionsPSCU Credit Unions See Boost In Sales During Prime Day
Amazon wasn’t the only company to see a boost in sales during this year’s Prime Day. A new report from payments credit...
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1.6KToday In DataPainting The Large Canvases Of Payments And Commerce
Real estate is the source of massive, ongoing digital innovation – and the same holds true, at least arguably, in the wider world...
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3.1KInnovationThe Credit Union Loyalty Disconnect
When it comes to loyalty and rewards innovation, credit unions (CUs) and their members don’t always see eye to eye. Loyalty and...
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2.3KToday In DataFor Credit Unions, Data As Competitive Advantage
Data, data everywhere. For credit unions, data may be the conduit to competing with banks. As found in the latest PYMNTS Credit Union Tracker,...
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3.1KInnovationApp Factories, The Cloud And Helping Small FIs Compete Like FinTechs
The problem when it comes to innovation for regional banks and credit unions isn’t lack of interest. Quite the contrary, according to...
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4.7KCredit UnionsData: Credit Union’s Most Underutilized Asset
Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer...
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3.5KAmazonAmazon Prime Day(s): Prime Opportunity for Credit Unions
Amazon Prime Day as prime opportunity for credit unions? Billions of dollars of spending activity will mark the annual promotional event, which...
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2.9KGoogleGoogle Pay Now Supports Cards From 13 More US States
Ahead of the Fourth of July holiday, Google Pay has rolled out mobile support for cards from 13 U.S. banks. Services like...
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4.6KCredit UnionsCO-OP CEO On The Power Of A Payments Ecosystem
Credit unions (CUs) often have deep relationships with their customers, but they don't often have primary financial institution status with them. CO-OP...
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2.6KCredit UnionsDeep Dive: Why CU-Issued Credit Cards Face An Uphill Battle
Customers weigh various factors when selecting their financial institutions (FIs). A recent study conducted by financial services provider Kasasa and The Harris...
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4.2KSecurity & FraudCanadian Lender Hit With Data Breach Impacting 2.9M
Canadian lender Desjardins Group revealed that it has been the victim of a data breach that could impact more than 2.9 million...
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4.9KCredit UnionsCredit Unions Find Friendly Ground With FinTech Firms
Consumers’ lives are becoming more digitally focused, which means it’s natural and expected that credit unions (CUs) are feeling the pressure to...
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1.2KToday In DataBuilding New Digital Experiences
Mobile can help build new loyalty offerings, while responses help build Facebook’s new plans for digital payments. Balance transfers could lead to...
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1.8KCredit UnionsWhy Social Data Is Key To Personalizing The CU Experience
Whether they're approving loan applications or targeting products and services, CUs are increasingly relying on data analytics to help with everyday decisions....
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1.2KCredit UnionsCredit Unions Innovate, But Stay Competitive With Credit Cards
Tried-and-true credit unions (CUs) have managed to keep pace with commercial banks, FinTechs and other financial institutions. According to the new Credit...
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4.1KCredit UnionsSocial Data’s Impact On CU Member Personalization
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000...
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3.2KB2B PaymentsSBA Promotes Credit Union SMB Lending
When it comes to small business (SMB) lending, the top two contenders for business owners are banks and alternative financiers or online...
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3.2KCredit UnionsHow Top-Performing CUs Innovate With Data Analytics
In the financial services industry, knowledge is power. For credit unions (CUs), data analytics can deliver that insight, helping them to more...
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1.8KToday In DataCredit Unions Join Forces To Boost Digital Offerings
Credit unions (CUs) are combining resources to offer better products and services their members crave, while car manufacturers are increasingly working with retailers to unlock new...
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3.4KCredit UnionsFunding The Next Generation Of Farmers
For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79 percent of credit union members have said...
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4.7KCredit UnionsCredit Unions’ Digital Future: More Like YouTube, Less Like Online Banking
Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook,...
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2.9KRegulationFTC To Scrutinize SMB Confessions Of Judgement?
Small business lending could get a bit more scrutiny from regulators. To that end, the U.S. Federal Trade Commission (FTC) is reportedly...
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3.2KFaster PaymentsNACHA, FPC Team For Faster Payments Playbook
NACHA and its Payments Innovation Alliance announced that it is working with the U.S. Faster Payments Council (FPC) to expand the Faster Payments Playbook. The...
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2.4KRegulationCUs, Bank Trade Groups Clash Over CFPB Regs
Credit union (CU) and bank trade groups are locked in another battle, this time arguing about oversight by the Consumer Financial Protection...
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2.9KPayment MethodsACH Sees Steady Growth In 2019
The ACH Network has started off 2019 strong, with the number of payments in Q1 up 5.8 percent from the previous year....
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5.5KCredit UnionsThe Credit Union Innovation Balancing Act
The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Take something...
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1.2KToday In DataHow Credit Unions Drive Member Engagement
Credit unions (CUs) are teaming up with other firms to stay competitive in the financial space. In Europe, strong customer identification (SCA)...
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1.6KCredit UnionsThree Metrics CUs Can Use To Retain Members
With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing...
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4.0KCredit UnionsThree Metrics CUs Can Use To Retain Members
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new...
