Sections
credit unions
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61Today In DataBuilding New Digital Experiences
Mobile can help build new loyalty offerings, while responses help build Facebook’s new plans for digital payments. Balance transfers could lead to...
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64Credit UnionsWhy Social Data Is Key To Personalizing The CU Experience
Whether they're approving loan applications or targeting products and services, CUs are increasingly relying on data analytics to help with everyday decisions....
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91Credit UnionsCredit Unions Innovate, But Stay Competitive With Credit Cards
Tried-and-true credit unions (CUs) have managed to keep pace with commercial banks, FinTechs and other financial institutions. According to the new Credit...
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1.4KCredit UnionsSocial Data’s Impact On CU Member Personalization
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000...
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1.8KB2B PaymentsSBA Promotes Credit Union SMB Lending
When it comes to small business (SMB) lending, the top two contenders for business owners are banks and alternative financiers or online...
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2.0KCredit UnionsHow Top-Performing CUs Innovate With Data Analytics
In the financial services industry, knowledge is power. For credit unions (CUs), data analytics can deliver that insight, helping them to more...
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1.2KToday In DataCredit Unions Join Forces To Boost Digital Offerings
Credit unions (CUs) are combining resources to offer better products and services their members crave, while car manufacturers are increasingly working with retailers to unlock new...
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2.7KCredit UnionsFunding The Next Generation Of Farmers
For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79 percent of credit union members have said...
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3.3KCredit UnionsCredit Unions’ Digital Future: More Like YouTube, Less Like Online Banking
Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook,...
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2.1KRegulationFTC To Scrutinize SMB Confessions Of Judgement?
Small business lending could get a bit more scrutiny from regulators. To that end, the U.S. Federal Trade Commission (FTC) is reportedly...
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1.9KFaster PaymentsNACHA, FPC Team For Faster Payments Playbook
NACHA and its Payments Innovation Alliance announced that it is working with the U.S. Faster Payments Council (FPC) to expand the Faster Payments Playbook. The...
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1.6KRegulationCUs, Bank Trade Groups Clash Over CFPB Regs
Credit union (CU) and bank trade groups are locked in another battle, this time arguing about oversight by the Consumer Financial Protection...
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2.2KPayment MethodsACH Sees Steady Growth In 2019
The ACH Network has started off 2019 strong, with the number of payments in Q1 up 5.8 percent from the previous year....
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4.1KCredit UnionsThe Credit Union Innovation Balancing Act
The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Take something...
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981Today In DataHow Credit Unions Drive Member Engagement
Credit unions (CUs) are teaming up with other firms to stay competitive in the financial space. In Europe, strong customer identification (SCA)...
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1.1KCredit UnionsThree Metrics CUs Can Use To Retain Members
With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing...
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3.5KCredit UnionsThree Metrics CUs Can Use To Retain Members
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new...
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3.4KInnovationMost FIs Don’t Consider FinTech Firms As Competitors, But Maybe They Should
Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had...
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2.1KToday In DataMobile Means Much To CU Customers (Especially Younger Ones)
The old guard gives way to the new. The in-branch banking visits give way to mobile transactions, where people may never meet...
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2.9KCredit UnionsCUs Face A Generational Innovation Divide
Like many other financial institutions (FIs), credit unions (CUs) need responsive websites and mobile apps to address their members’ needs. It’s through...
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2.4KToday In DataTaking New Approaches To Onboarding Security
Businesses are facing greater pressure to provide robust, digital know your customer (KYC) checks and other security measures amid increased interest in...
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5.1KCredit UnionsHow Credit Unions Face — And Embrace — Digital Disruption
“You can’t teach an old dog new tricks” — so goes the dim, cynical saying. That would seem to apply to credit unions...
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3.0KCredit UnionsDeep Dive: How Credit Unions Use Data To Improve Business Lending
Entrepreneurs and small business owners often turn to local credit unions (CUs) for their financial needs, whether they’re renovating their offices or...
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3.1KSecurity & FraudEx-FBI On The Onion Approach To Battling Cyber Criminals
When it comes to combating payments fraud, it helps to have insight from one who’s been in the trenches. Stacy Arruda, a...
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3.5KToday In DataThe Push For Cybersecurity Technology At Credit Unions
Credit union (CU) associations and service providers are pushing for the adoption of technology to help with security and compliance. In retail,...
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3.1KCredit UnionsUW Credit Union’s Lessons For Serving College Students
Every year, nearly 2.8 million students enroll in college for the first time, and many arrive with bank accounts tied to their...
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5.8KCredit UnionsKeeping On-Campus Credit Unions Competitive
Cybersecurity is more important than ever for credit unions (CUs), but keeping up with compliance and the latest best practices can be...
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5.6KCredit UnionsFor Credit Unions: Trust, But Innovate
In some ways, the average credit union customer is very much like the average customer of any financial institution. They want to...
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4.7KSizzle/FizzleSizzle Fizzle: Lyft’s Liftoff Sizzles
IPOs are everywhere, it seems, but Lyft may be a special case. Yes, Levi Strauss was a star earlier in the month,...
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3.1KToday In DataTrust Cements Consumers To The Credit Union
To keep them coming back, get them to trust you – and work to keep that trust. That’s a wise maxim to...
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3.3KRegulationTCH Releases Business Principles, Expands RTP Committee
The Clearing House (TCH), which operates the RTP Business Committee, has added four seats to the committee to incorporate community bank and...
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5.1KCredit UnionsWhy Credit Unions Crush Loyalty
If there’s one lesson that credit union (CU) members took away from the 35-day government shutdown earlier this year, it’s that cooperative...
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8.9KB2B PaymentsCanadian SMBs Improve AR Management Through eInvoicing, Automation
News came last week that the Canadian FinTech Central 1 had linked its credit union customers to a single digital platform that...
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5.0KSecurity & FraudSchoolsFirst Federal Credit Union’s Lesson In P2P Security
Usage of Zelle surged in 2018, with $119 billion exchanged in P2P transfers on the platform. That volume has attracted fraudsters eagerly...
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8.7KSecurity & FraudMaking P2P Payments Fraud-Free
In today’s digital payments ecosystem, businesses, banks and consumers alike want access to their money as fast as possible. While person-to-person (P2P)...
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4.5KDigital BankingIBM To Bring Blockchain-Based Services To CUs
CULedger, a credit union service organization, has inked a partnership with IBM to create blockchain services geared toward credit unions. According to a...
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3.2KCredit UnionsHow PenFed Kept Financial Doors Open During Government Shutdowns
During the 35-day U.S. government shutdown, federal credit unions had thousands of members without paychecks, with no end in sight. Ricardo Chamorro,...
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5.7KLoansFinTech Firms Now 38 Pct Of Personal Loan Market
FinTechs, not traditional banks, appear to be preferred method of taking out unsecured personal loans in the U.S., with the market hitting...
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4.4KB2B PaymentsBEC Targets BSA Officials At Credit Unions
Even Bank Secrecy Act officials are in the crosshairs of scammers, according to news of recent email “phishing” campaigns. Separately, the saga...
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5.5KSecurity & FraudBSA Officials At FIs Targeted By Phishing Campaign
In a reported phishing campaign that began last month, Bank Secrecy Act (BSA) officials at credit unions in the U.S. are said...
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5.4KToday In DataScoring A Touchdown For Consumer Choice
Customers want what they want, whether that be a voice assistant, a family vacation or to place a wager on the biggest...
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7.3KCredit UnionsWhy Credit Unions Can’t Take Member Trust For Granted
Credit unions have spent decades cementing loyalty among consumers, so much so that a majority of consumers wouldn’t switch for another type...
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2.4KToday In DataToday In Data: The Smart Shopping Cart Of The Future
Retail startup Caper is reinventing the grocery store experience with a shopping cart that automatically checks out the items shoppers place inside...
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8.0KCredit UnionsReport: CU Members, Leaders Out Of Sync On Innovation
Credit union (CU) customers are more than just customers: They are members of a wider community. This sense of belonging and inclusion...
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3.2KToday In DataToday In Data: The Seen And Unseen Advantages Of The Digital World
The world of financial services is no longer going digital – it’s gone digital, a fact confirmed by the recent spree of...
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5.1KCredit UnionsCredit Unions Step Up During Government Shutdown
There is no shortage of headlines about the partial government shutdown that is now on its 27th day, and no shortage of...
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7.2KLoyalty & RewardsOndot CEO: Rewards Are ‘Table Stakes’ — Cardholders Now Expect Experiences
There’s more to consumer life than purchase history — and more to card acquisition, too. This implies that there are more pleasing...
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5.4KCredit UnionsWhy ‘Knowing More Up Front’ Means Knowing Credit Unions’ Digital Future
It may come as no surprise to readers that, when asked about what influences the use of one payment method over another,...
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2.8KLoansEight UK Credit Unions Went Out Of Business In 2018
Largely hailed as safe alternatives to payday loan firms, credit unions in the U.K. are shuttering at the fastest tempo in years,...
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3.7KToday In DataToday In Data: Monetizing The Mailbox For Last-Mile Delivery
The Treasury Department noted in a report last week that USPS could generate additional revenue by charging package delivery companies for access...
