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credit unions
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1.6KPersonnelPSCU Names Two New Account Management Execs
PSCU, one of the nation’s premier Credit Union Service Organizations (CUSO), has named two new account management executives, as part of what...
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2.8KCredit UnionsCUs Try To Solve The Cannabis Cash Conundrum
Pot is legal across several states, illegal nationwide, and cash still dominates transactions. But might CUs offer a salve for at least...
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3.6KDigital PaymentsWhy Credit Unions Have A Member Loyalty Gap
Loyalty is a tricky proposition, especially as plastic cards have given way to mobile payments, and there is little mercy for those...
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2.4KCredit UnionsDeep Dive: How AI Is Changing The CU Landscape
A Deep Dive that explores how credit unions are utilizing artificial intelligence for fraud protection and to create more engaging customer experiences.
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1.0KCredit UnionsWhat Do Consumers Want From Credit Unions?
Credit unions (CUs) have been trying to find the balance between giving customers what they want and improving returns on investment. The...
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2.0KCredit UnionsCobalt Credit Union’s Data-Driven Innovation In Member Services
Credit unions can’t afford an investment misfire. So how can CU decision makers know if they’re pursuing innovations that will deliver significant...
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1.8KCredit UnionsPSCU Credit Unions See Boost In Sales During Prime Day
Amazon wasn’t the only company to see a boost in sales during this year’s Prime Day. A new report from payments credit...
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1.4KToday In DataPainting The Large Canvases Of Payments And Commerce
Real estate is the source of massive, ongoing digital innovation – and the same holds true, at least arguably, in the wider world...
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2.7KInnovationThe Credit Union Loyalty Disconnect
When it comes to loyalty and rewards innovation, credit unions (CUs) and their members don’t always see eye to eye. Loyalty and...
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2.0KToday In DataFor Credit Unions, Data As Competitive Advantage
Data, data everywhere. For credit unions, data may be the conduit to competing with banks. As found in the latest PYMNTS Credit Union Tracker,...
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2.8KInnovationApp Factories, The Cloud And Helping Small FIs Compete Like FinTechs
The problem when it comes to innovation for regional banks and credit unions isn’t lack of interest. Quite the contrary, according to...
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4.2KCredit UnionsData: Credit Union’s Most Underutilized Asset
Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer...
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3.1KAmazonAmazon Prime Day(s): Prime Opportunity for Credit Unions
Amazon Prime Day as prime opportunity for credit unions? Billions of dollars of spending activity will mark the annual promotional event, which...
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2.5KGoogleGoogle Pay Now Supports Cards From 13 More US States
Ahead of the Fourth of July holiday, Google Pay has rolled out mobile support for cards from 13 U.S. banks. Services like...
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4.2KCredit UnionsCO-OP CEO On The Power Of A Payments Ecosystem
Credit unions (CUs) often have deep relationships with their customers, but they don't often have primary financial institution status with them. CO-OP...
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2.3KCredit UnionsDeep Dive: Why CU-Issued Credit Cards Face An Uphill Battle
Customers weigh various factors when selecting their financial institutions (FIs). A recent study conducted by financial services provider Kasasa and The Harris...
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3.8KSecurity & FraudCanadian Lender Hit With Data Breach Impacting 2.9M
Canadian lender Desjardins Group revealed that it has been the victim of a data breach that could impact more than 2.9 million...
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4.4KCredit UnionsCredit Unions Find Friendly Ground With FinTech Firms
Consumers’ lives are becoming more digitally focused, which means it’s natural and expected that credit unions (CUs) are feeling the pressure to...
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1.1KToday In DataBuilding New Digital Experiences
Mobile can help build new loyalty offerings, while responses help build Facebook’s new plans for digital payments. Balance transfers could lead to...
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1.7KCredit UnionsWhy Social Data Is Key To Personalizing The CU Experience
Whether they're approving loan applications or targeting products and services, CUs are increasingly relying on data analytics to help with everyday decisions....
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1.1KCredit UnionsCredit Unions Innovate, But Stay Competitive With Credit Cards
Tried-and-true credit unions (CUs) have managed to keep pace with commercial banks, FinTechs and other financial institutions. According to the new Credit...
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3.8KCredit UnionsSocial Data’s Impact On CU Member Personalization
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000...
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2.8KB2B PaymentsSBA Promotes Credit Union SMB Lending
When it comes to small business (SMB) lending, the top two contenders for business owners are banks and alternative financiers or online...
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3.0KCredit UnionsHow Top-Performing CUs Innovate With Data Analytics
In the financial services industry, knowledge is power. For credit unions (CUs), data analytics can deliver that insight, helping them to more...
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1.7KToday In DataCredit Unions Join Forces To Boost Digital Offerings
Credit unions (CUs) are combining resources to offer better products and services their members crave, while car manufacturers are increasingly working with retailers to unlock new...
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3.2KCredit UnionsFunding The Next Generation Of Farmers
For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79 percent of credit union members have said...
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4.4KCredit UnionsCredit Unions’ Digital Future: More Like YouTube, Less Like Online Banking
Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook,...
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2.6KRegulationFTC To Scrutinize SMB Confessions Of Judgement?
Small business lending could get a bit more scrutiny from regulators. To that end, the U.S. Federal Trade Commission (FTC) is reportedly...
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2.6KFaster PaymentsNACHA, FPC Team For Faster Payments Playbook
NACHA and its Payments Innovation Alliance announced that it is working with the U.S. Faster Payments Council (FPC) to expand the Faster Payments Playbook. The...
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1.9KRegulationCUs, Bank Trade Groups Clash Over CFPB Regs
Credit union (CU) and bank trade groups are locked in another battle, this time arguing about oversight by the Consumer Financial Protection...
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2.6KPayment MethodsACH Sees Steady Growth In 2019
The ACH Network has started off 2019 strong, with the number of payments in Q1 up 5.8 percent from the previous year....
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5.1KCredit UnionsThe Credit Union Innovation Balancing Act
The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Take something...
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1.1KToday In DataHow Credit Unions Drive Member Engagement
Credit unions (CUs) are teaming up with other firms to stay competitive in the financial space. In Europe, strong customer identification (SCA)...
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1.4KCredit UnionsThree Metrics CUs Can Use To Retain Members
With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing...
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3.8KCredit UnionsThree Metrics CUs Can Use To Retain Members
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new...
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4.1KInnovationMost FIs Don’t Consider FinTech Firms As Competitors, But Maybe They Should
Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had...
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2.3KToday In DataMobile Means Much To CU Customers (Especially Younger Ones)
The old guard gives way to the new. The in-branch banking visits give way to mobile transactions, where people may never meet...
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3.3KCredit UnionsCUs Face A Generational Innovation Divide
Like many other financial institutions (FIs), credit unions (CUs) need responsive websites and mobile apps to address their members’ needs. It’s through...
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2.6KToday In DataTaking New Approaches To Onboarding Security
Businesses are facing greater pressure to provide robust, digital know your customer (KYC) checks and other security measures amid increased interest in...
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5.8KCredit UnionsHow Credit Unions Face — And Embrace — Digital Disruption
“You can’t teach an old dog new tricks” — so goes the dim, cynical saying. That would seem to apply to credit unions...
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3.3KCredit UnionsDeep Dive: How Credit Unions Use Data To Improve Business Lending
Entrepreneurs and small business owners often turn to local credit unions (CUs) for their financial needs, whether they’re renovating their offices or...
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3.2KSecurity & FraudEx-FBI On The Onion Approach To Battling Cyber Criminals
When it comes to combating payments fraud, it helps to have insight from one who’s been in the trenches. Stacy Arruda, a...
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4.0KToday In DataThe Push For Cybersecurity Technology At Credit Unions
Credit union (CU) associations and service providers are pushing for the adoption of technology to help with security and compliance. In retail,...
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3.3KCredit UnionsUW Credit Union’s Lessons For Serving College Students
Every year, nearly 2.8 million students enroll in college for the first time, and many arrive with bank accounts tied to their...
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6.1KCredit UnionsKeeping On-Campus Credit Unions Competitive
Cybersecurity is more important than ever for credit unions (CUs), but keeping up with compliance and the latest best practices can be...
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6.0KCredit UnionsFor Credit Unions: Trust, But Innovate
In some ways, the average credit union customer is very much like the average customer of any financial institution. They want to...
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4.9KSizzle/FizzleSizzle Fizzle: Lyft’s Liftoff Sizzles
IPOs are everywhere, it seems, but Lyft may be a special case. Yes, Levi Strauss was a star earlier in the month,...
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3.2KToday In DataTrust Cements Consumers To The Credit Union
To keep them coming back, get them to trust you – and work to keep that trust. That’s a wise maxim to...
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3.6KRegulationTCH Releases Business Principles, Expands RTP Committee
The Clearing House (TCH), which operates the RTP Business Committee, has added four seats to the committee to incorporate community bank and...
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5.4KCredit UnionsWhy Credit Unions Crush Loyalty
If there’s one lesson that credit union (CU) members took away from the 35-day government shutdown earlier this year, it’s that cooperative...
