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credit unions
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2.0KCredit UnionsCredit Unions Place Big Bet On AI And Biometrics
A new decade — and for credit unions (CUs), might this be the decade of data as a conduit of trust, a...
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1.9KCredit UnionsKnow Your Member: How Credit Unions Can Win Via Customer Experiences
We don’t mean to be melodramatic here at PYMNTS, but one can reasonably argue that as a new decade begins, credit unions...
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4.6KCredit UnionsCredit Union’s API Drive To Digital Innovation
It wasn’t very long ago that nearly every banking-connected function required a trip to the local branch. Even the simplest tasks like...
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2.7KDigital BankingCredit Unions Unite Behind Digital Banking
The Rochdale Society of Equitable Pioneers. The Shore Porters Society. Fenwick Weavers’ Society. These and other 19th-century proto-cooperatives were the forerunners of...
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3.4KB2B PaymentsSmall Business Banking Braces For More Disruption
With regulations surrounding data ownership, privacy and open banking now in full swing in multiple markets around the globe, opening up account...
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2.7KBankingReport Shows US Small Towns Lost 14 Pct Of Banks Between 2012-17
Financial institutions have been abandoning American smaller towns in striking numbers over the past decade, presenting a significant economic challenge in the...
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3.1KCredit UnionsGulf Winds’ Data Driven Approach To Member Retention
Credit unions (CUs) remain strong, despite the many challenges they face. The G.19 Statistical Release, “Consumer Credit,” recently found that CUs hold...
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3.4KSecurity & FraudWhen The Text Message From The Bank Isn’t From The Bank
In business – and especially in financial services and banking – trust is built up over decades, and can be destroyed in...
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2.7KB2B PaymentsPayment Rails Search For Harmony In B2B Payments
Innovation in the payments arena has provided more rails upon which to move money. In B2B payments, though, legacy tools continue to...
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1.7KCredit UnionsPSCU’s Annual Dividend To Aid Owner Credit Unions Announced
PSCU, a payments credit union service organization (CUSO), has announced a patronage dividend for fiscal year 2019 of $25.9 million, and one...
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2.8KChatbotsPSCU Uses Chatbots To Streamline Call Center Interactions
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center...
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3.4KMobile PaymentsWill Contactless Move Credit Union Cards To Top Of Wallet?
Get ready for the contactless card surge. This holiday season may remind you of the “hurry up and wait” component of brick-and-mortar...
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1.8KCredit UnionsCanadian CUs Link Interac Debit With Google Pay To Enable Android Payments
Seven Canadian credit unions (CUs) have become the first in Canada to launch Interac Debit on Google Pay, Canadian Credit Union Association...
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2.8KB2B PaymentsCredit Unions Find Opportunity In Payments Disruption
Credit unions are underdogs in a financial services space still dominated by major traditional banks, particularly when it comes to small business...
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2.5KB2B PaymentsCULedger Debuts Credit Union Payments Exchange
Credit union service organization CULedger has debuted its financial exchange for credit unions using R3’s Corda blockchain technology, the firms said in...
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2.4KPersonnelPSCU Names Kevin Spear New SVP, Service Delivery
PSCU has announced that Kevin Spear has been named senior vice president of service delivery. This is Spear’s second round at PSCU,...
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2.5KPayment MethodsJack Henry Debuts Card-To-Card Bill Pay
Jack Henry & Associates has announced the launch of iPay CardPay, which enables its banks and credit unions “to provide near-real-time, card-funded...
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1.2KNewsTop News In Payments: CFPB Seeks Remittance Exemptions For Small Banks; Regulators Support Traditional Credit Evaluation Alternatives
In today’s payments news, the Consumer Financial Protection Bureau (CFPB) has proposed to boost the number of smaller banks and credit unions (CUs) that...
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2.5KDigital BankingLumin Digital To Power Banking, Bill Pay For University Of Illinois Credit Union
Lumin Digital has signed a multi-year contract with the University of Illinois Community Credit Union (UICCU) that will have Lumin’s cloud-based platform...
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2.8KCredit UnionsCorporate America Credit Union To Serve As RTP Funding Agent
The Corporate America Credit Union (CACU), which serves almost 500 credit unions (CUs) around the world, has become a funding agent for...
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3.5KCFPBCFPB Proposal On Remittances Offers Exemptions For Banks, CUs
In the years ahead, might there be a greater number of smaller financial institutions (FIs) offering remittance services? As Bloomberg Law reported...
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3.6KBankingHow Credit Unions Can Win The FinServ Innovation Game
In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be...
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1.9KCredit UnionsSAFE Credit Union Brings Targeted Marketing To An Increasingly On-Demand World
Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception. PYMNTS’ Credit Union...
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5.1KCredit UnionsWhat Grubhub, Uber Can Teach CUs About Loyalty And Rewards
Credit unions (CUs) are unique among financial institutions (FIs) for the sense of loyalty they inspire among their members. PYMNTS’ Credit...
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1.8KCredit UnionsPSCU Backs Subsidiary Lumin Digital With Additional $35M
PSCU, a credit union service organization (CUSO), is backing its subsidiary Lumin Digital, a cloud-based banking platform, with an additional $35 million,...
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2.9KCredit UnionsTech Takes The Emotion Out Of Dispute Management
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is...
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3.1KPayment MethodsPSCU Expects To Issue More Than 3M Contactless Cards In 2020
PSCU is prepared to handle what they predict will be a rush in 2020 to adopt contactless cards, the company said in...
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2.2KDigital BankingPSCU To Invest $100M To Advance Credit Union Solutions
Payments credit union service organization (CUSO) PSCU has announced it will invest $100 million over the next few years to focus on...
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3.5KCredit UnionsHow Credit Unions Can Grab The Holidays’ Top-Of-Wallet
It goes without saying that the holiday shopping crush presents a massive opportunity for merchants and banks to cash in on the...
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5.4KArtificial IntelligenceHow Humans, Machines Can Join Forces To Catch Payments Fraud
To catch payments fraud, man and machine must work together. To that end, PSCU said last month that it has chosen NICE...
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3.2KCredit UnionsPSCU Partners With Lean Industries For Dispute Management
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced...
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2.4KCredit UnionsDeep Dive: How CUs Can Close The AI Innovation Gap
Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient...
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3.9KCredit UnionsWhy Data-Centric Means Member-Centric For CUs
Credit unions (CUs) are a worldwide phenomenon, with the World Council of Credit Unions’ newly-released 2018 Statistical Report finding that 85,400 CUs...
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2.8KCredit UnionsFor Millennials, Debit Finds Favor As Preferred Payment
Credit unions need millennials to keep growing membership rosters at a healthy pace. Millennials, in turn, want access to mobile banking and...
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2.8KCredit UnionsCredit Unions Shun Online Ads For Content To Acquire Customers
In August, Facebook instituted changes to its advertising policies as the result of a settlement it reached with anti-discrimination groups and the...
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7.2KDigital BankingHow Apple Card Brings ‘Existential Crisis’ To Smaller FIs
Apple Card is the tech giants shot across the bow at banks. Rachna Ahlawat, co-founder and executive vice president of Ondot Systems,...
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4.3KB2B PaymentsSmall Business Loan Fraud Puts FinServ On High Alert
Though fraud technology has evolved to combat the monster of payments fraud, there is a growth threat for banks that innovators are...
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3.3KCredit UnionsDeep Dive: Credit Unions Like And Subscribe To Social Media
Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social...
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2.7KCredit UnionsHow Digital-First Credit Unions Can Break The Impersonality Barrier
Investments in digital banking are paying dividends for credit unions by improving membership and creating more efficient services. However, digitizing services often...
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4.5KNewsTop News In Payments: Facebook Acquires AI Chatbot Firm Servicefriend; Apple’s iPhone 11 Receives Quiet Reception In China
Today in the payments news roundup, Facebook has acquired Israel-based hybrid chatbot startup Servicefriend to build customer service bots for its planned...
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4.2KCredit UnionsTRENDING: How Credit Unions Give Digital The Personal Touch
Credit unions (CUs) are facing an ever-shifting financial services landscape. Advanced technology is increasingly raising the stakes of how CUs should operate,...
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3.7KPayment MethodsPYMNTS’ Labor Day Reading List (Without The Labor)
Reading lists should cut to the chase, pointing to what’s most urgent or cutting edge. PYMNTS offers dozens of reports, trackers and...
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1.7KToday In DataData And Other Ways To Build Stronger Commerce Experiences
Meanwhile, Mastercard has some ideas about ePayables, an expert offers golden rules on marketplaces and a debit card debuts for kids. Meanwhile,...
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2.4KToday In DataSpeed, Security And Simplicity: The Three S’s Of Payments Innovation
From the biggest transactions between enterprises to the small weekly allowances doled out weekly by 70 percent of America’s parents, there are...
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3.1KCredit UnionsHow Open Banking Can Benefit Credit Unions
While all financial institutions (FIs) operate on customer relationships, trust and loyalty can play a larger role for credit unions. According to...
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2.9KCredit UnionsMoving Credit Unions From In The Wallet To Top Of Wallet
Among the most exciting trends of the last two decades is the evolution of payments from a focus on transactions to a...
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2.5KNewsTop New In Payments: Data Key To Credit Union Member Retention; Mastercard On The Opportunity For ePayables
Today in the payments news roundup, a report shows that credit unions could be more in tune with their customers’ needs, and...
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5.3KCredit UnionsReport: Data Key To Credit Union Member Retention
One of the largest factors that sets credit unions (CUs) apart from large banks and FinTech providers is their emphasis on member...
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2.9KPersonnelPSCU Names Two New Account Management Execs
PSCU, one of the nation’s premier Credit Union Service Organizations (CUSO), has named two new account management executives, as part of what...
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3.7KCredit UnionsCUs Try To Solve The Cannabis Cash Conundrum
Pot is legal across several states, illegal nationwide, and cash still dominates transactions. But might CUs offer a salve for at least...
