Etsy is working to offer conversational search both in OpenAI’s ChatGPT and on its own platform. The company said in a Tuesday (May 5) blog post that the Etsy app in ChatGPT is now live in beta and that it is testing a beta conversational...
The used car market could get a boost from the rising costs of goods and services, Carvana Founder and CEO Ernie Garcia said Wednesday (April 29). During the used car eCommerce platform’s first quarter earnings call, an analyst asked Garcia if more consumers might trade...
PayPal has debuted PayPal Ads ID, which it calls an “advertising identifier” rooted in verified commerce relationships. “The digital advertising industry has long struggled with a foundational identity problem,” the company said in a Monday (April 27) news release. PayPal cited data showing that only...
Watch more: Need to Know With Scott Saeger of David’s Bridal David’s Bridal just made it possible to find, fall in love with, and buy a wedding dress without ever opening a browser tab. Here’s why that changes everything, and not just for brides. Somewhere...
Online shopping has made buying and returning clothing seamless for consumers. But for retailers, returns have become an expensive problem: The process requires retailers to pay to retrieve any garment that does not fit before inspecting it and deciding what to do with it, often...
OpenAI has added new features that it said will enhance the experience of shopping within ChatGPT. The updates include more visual shopping in ChatGPT and support for product discovery by the Agentic Commerce Protocol (ACP), which will bring additional information into ChatGPT, the company said in a Tuesday (March 24) blog post. OpenAI...
Watch more: The Edit With Visa’s Andrew Torre ChatGPT’s consumer debut may have been only three years ago, but Visa’s leadership said the company is hardly new to artificial intelligence (AI) or turning it into a commercial advantage. In a conversation with PYMNTS CEO Karen...
Google has updated its Universal Commerce Protocol (UCP), the agentic commerce standard launched in January. Since then, the tech giant said on its blog Thursday (March 19), the company has worked with “community contributors” on new options for the UCP. Among these is a new...
Shopify’s president says the company is making a significant push towards agentic shopping. Speaking at the Upfront Summit in LA, Harley Finkelstein argued that agentic artificial intelligence (AI) can serve as a new entry point for eCommerce merchants. “We’re going to begin to use these agentic applications as these...