The RealReal has spent the past year rebuilding its core operations around artificial intelligence, and growth has been accelerating alongside it. The company’s intake system, Athena, now automates authentication and cataloging steps that once required manual attribution, and a new pricing algorithm evaluates more than...
A year after lowering the threshold for free shipping in Brazil, Mercado Libre has seen the offering drive “a structural change in behavior,” the eCommerce and FinTech company said in a Wednesday (Aug. 5) press release reporting its second-quarter earnings results. Since Mercado Libre made...
eCommerce accelerator Pattern is seeing a “virtuous cycle” in which the company uses its data to deliver results to brands, other brands see that success, and those brands provide the company with more data, Pattern Co-Founder and CEO Dave Wright said during a Wednesday (Aug....
TikTok is reportedly testing a membership program for U.S. shoppers, similar to Amazon Prime. That’s according to a report Friday (July 24) from Business Insider, citing screenshots of the offering seen by its journalists. According to the report, the program is called TikTok Shop Plus,...
For merchants looking overseas for growth, the fastest route may run straight through the checkout page. That is the central finding of “Payments Optimization: Powering Global eCommerce Growth,” a PYMNTS Intelligence report done with Worldpay. The report argues that cross-border demand is there, but too many merchants still...
Reviews website Trustpilot has reportedly launched a partnership with eCommerce platform Shopify. The arrangement will let merchants showcase and manage Trustpilot reviews on their online stores, Bloomberg News reported Saturday (June 27), citing an interview with Adrian Blair, Trustpilot’s chief executive. Blair said that third-party...
In an era of artificial intelligence (AI)-powered shopping, merchants are discovering that one of their most powerful customer relation tools may be hiding in plain sight: the humble checkout page. That conclusion emerges from “The Next-Gen Commerce Playbook: Turning Checkout Into a Compounding Customer Loop,”...
Prime Day is built for scale. Smallbatch Pets is built around the opposite idea: raw and freeze-dried pet food made in small batches from humanely raised meats and organic produce. From June 23 through June 26, the brand born in a San Francisco flat will use...
TikTok Shop has banned artificial intelligence-generated voices, prerecorded audio and static-image content from promotional livestreams and shoppable videos, drawing a hard line between AI as a production tool and AI as a customer-facing salesperson. The rules, published in TikTok Shop’s US Academy, apply to all...