i2c And Australia Post Pair Up On Digital Payments

i2c and Australia Post — a  delivery, logistics, retail and eCommerce business — have announced plans to expand and modernize their digital payments offerings.

Going forward, i2c’s Agile Processing platform will allow Australia Post to roll out advanced digital functionality and smoother, more streamlined payment experiences.

Australia Post offers payment cards through most of its extended network of more than 4000 retail stores, as well as online channels.

With i2c as their payment processing platform, Australia Post will deliver expanded service offerings, as well as using i2c’s platform to enhance cardholder engagement and communications.

“Australians trust Australia Post to connect them with people and businesses around the world. We continue to evolve our business to meet the changing demands of our customers, and investing in innovative mobile and digital technologies is an important part of this future,” said Deanne Keetelaar, General Manager Financial Services, Australia Post.

i2c founder and CEO Amir Wain echoed that sentiment fully, and noted why the firms were a good fit.

“We are honored to be part of Australia Post’s strategy to deliver truly innovative and compelling financial services products that meet the growing needs of their customers. As letter volumes decline, postal services around the world are looking to transform their value proposition with new digital capabilities, products, and channels to capture growth in financial services, payments, eCommerce, and other trusted services. Offering a modern portfolio of financial services is a critical part of this transformation and we are well positioned to help our clients take advantage of this significant market opportunity.”



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

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