Loyalty & Rewards

Loyalty & Rewards
Judge Says AmEx Is Anti-Competitive
February 20, 2015

American Express can’t prevent merchants from suggesting that customers use a less-expensive payment card, a federal judge ruled on Thursday (Feb. 19). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Whole Foods’ Take On Loyalty And Apple Pay
February 19, 2015

Retailers like Whole Foods are beginning to see that customer loyalty can deliver when it comes to the company’s bottom line. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Does The Weather Drive Omnichannel Adoption?
February 19, 2015

Frantic shoppers roaming from store-to-store to find the last gallon of milk in the city before the next major storm hits may become a thing of the past. Record-breaking snowfall are keeping many in the Northeast from venturing out, but omnichannel merchants are keeping consumers...

Starbucks’ Subscription Delivery Gets Brewing
February 18, 2015

For those customers looking to get an extra fill from Starbucks, the coffee company announced yesterday (Feb. 17) the launch of its fresh delivery subscription program that provides consumers exclusive access to selections from its own Seattle Reserve Roastery and Tasting Room. Get the Full Story Complete...

Can Anything Save Loyalty?
February 16, 2015

There’s no good news these days if you’re in the loyalty business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Loyalty & Rewards
US Passes 3 Billion Customer Loyalty Member Mark
February 16, 2015

Americans just can’t get enough of loyalty programs — they now hold 3.3 billion memberships, retail-loyalty research company Colloquy reported. That’s 10.3 loyalty memberships for every man, woman and child in the U.S. Get the Full Story Complete the form to unlock this article and...

Late Deliveries May Hurt Shipping Club Member Renewal Rate
February 13, 2015

To shipping club members, online delivery matters. So much so that unsatisfactory shipping times may lead to membership cancellation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Wells Fargo ATMs Cash Out Rewards
February 11, 2015

Wells Fargo is making “cash back” as literal as possible, allowing customers to cash out their credit card rewards right at the ATM. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Survey: The Wealthy Also Like Cash Back Rewards
February 11, 2015

When it comes to credit card perks, the wealthy might not be that much different from the average guy, according to a survey done by CreditCards.com. Whether a consumer has $100,000 in the bank or just $1,000, cash back rewards appear to be the favored...