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Retail
P&G’s Tech Bet Starts Showing Up in Sales
April 26, 2026

Procter & Gamble has spent years building its technology infrastructure. Its Q1 earnings call shows it is now deploying it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Investments
Google Doubles Down on Anthropic With New $40 Billion Investment
April 24, 2026

Anthropic and Google confirmed Friday (April 24) that Google is investing $40 billion in the artificial intelligence startup to support its continued growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Insurance Quoting Enters the AI Conversation Layer
April 24, 2026

Getting a price on small business insurance has always meant answering a long list of questions across multiple touchpoints before reaching anyone who could give a number. On Thursday (April 23), Simply Business compressed that process into three data points inside a ChatGPT conversation. Get...

Retail
Walmart Touts People and AI in Annual Report
April 24, 2026

Artificial intelligence-powered tools are contributing to Walmart’s efforts to become its customers’ primary retail destination, the company said in its annual report released Thursday (April 23). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Anthropic Turns Claude Into a Front Door for Daily Apps
April 24, 2026

Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Banks, Retailers Turn Call Centers Into Revenue Engines With AI
April 24, 2026

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Meta Becomes One of World’s Largest Customers of Amazon AI Chips
April 24, 2026

Meta has signed an agreement that it said makes the company one of the world’s largest customers of AWS Graviton cores, which are processing cores purpose-built for the demands of agentic artificial intelligence. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
IRS Expands AI Use as Staffing Gaps Raise Risk
April 24, 2026

The tax deadline has passed. For the IRS, the work is just beginning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI Treats Healthcare With New ChatGPT for Clinicians
April 23, 2026

OpenAI has introduced a version of ChatGPT designed to help clinicians by supporting tasks such as documentation and medical research. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....