News

Retail
Auto Dealers See Consumers’ EV Enthusiasm Lose Its Spark
December 10, 2023

At auto dealerships around the country, electric cars have reportedly become a hard sell. Consumers are worried about the price, range and reliability of these vehicles, The Wall Street Journal reported Sunday (Dec. 10), citing interviews with dealers. Among them is Paul LaRochelle, a vice president...

Retail
Is White Elephant Gift-Giving Still a Holiday Hit? 
December 09, 2023

Even in the face of inflation, consumers are proving that they won’t “checkout” easily when it comes to tradition. Last week, PYMNTS delved into whether shoppers were ready to swap out real Christmas trees for alternatives, and the verdict was a resounding commitment to tradition. ...

Investments
Harpoon Ventures Raises $125 Million to Support Startups
December 08, 2023

Early-stage venture capital (VC) firm Harpoon Ventures has closed a $125 million fund to support enterprise startups serving the public and private sectors.  “We’re thrilled to announce the close of our latest fund,” the firm said in a Friday (Dec. 8) post on LinkedIn. “This milestone marks the beginning...

Artificial Intelligence
Face-Scanning Technology Becomes Focus of EU’s AI Act Negotiations 
December 08, 2023

European Union (EU) negotiators are reportedly engaged in discussions to establish the most comprehensive regulation of artificial intelligence (AI) in the western world.  After a marathon session on the Artificial Intelligence Act that lasted nearly 24 hours, teams from the European Parliament and 27 member countries...

Payment Methods
Venmo’s Growth Was Steady in the Quarters Leading to Amazon’s Decision to Pull the Plug
December 08, 2023

The news that Amazon will stop taking Venmo payments prompts much speculation as to the why behind it all, roughly 14 months since the 90 million active Venmo customers in the U.S. began to be able to use the option on Amazon (though they can...

Retail
Convenience Stores Tap EV Chargers to Capture Spending
December 08, 2023

Convenience retailers are seizing on the electric vehicle (EV) charging opportunity to drive sales, as consumers wait around with little to do but shop. Last month, for instance, Texas-based convenience store chain Buc-ee’s, which has nearly 50 locations, announced a strategic agreement with Mercedes-Benz for...

Retail
Luxury Brands Seek Discreet Ways to Move Goods During Slowdown
December 08, 2023

The luxury industry is reportedly facing a slowdown as shoppers sober up after their pandemic spending spree. This slowdown has left luxury brands with a growing pile of unsold stock, The Wall Street Journal (WSJ) reported Friday (Dec. 8). Sales across the sector rose by...

Payment Methods
J.P. Morgan Payments Processes Record Number of Transactions in Europe
December 08, 2023

J.P. Morgan Payments processed a record number of card-not-present transactions in Europe on both Black Friday (Nov. 24) and Cyber Monday (Nov. 27). The firm processed 18.2 million transactions on Black Friday and 19.6 million on Cyber Monday, Ludovic Houri, co-head of EMEA Payments &...

Artificial Intelligence
The AI Revolution in Retail: Opportunities and Risks
December 08, 2023

The rise of large language models (LLMs) like ChatGPT has thrust generative artificial intelligence (AI) into the driver’s seat of retail technologies, prompting brands across industry subsegments to reassess their strategies. This development follows retailers’ years-long efforts to leverage AI’s earlier iterations to support novel...