News

Artificial Intelligence
FDA Creates New Committee to Shape Healthcare Amid AI Surge
October 16, 2023

Smart regulation is crucial to capturing the potential of future-fit innovations, like artificial intelligence (AI). The importance of walking a fine line between discovery and safety is increasingly compounded when it comes to sensitive sectors like healthcare where matters of life and death are table...

Retail
Why Retailers Throw Curveballs at Returns in Hopes of Loyalty 
October 16, 2023

“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the age of 30 find mail returns somewhat or very bothersome.   On top of the annoyance,...

Ridesharing
Grab’s Expansion Plans Hit Regulatory Roadblock in Singapore
October 16, 2023

Singapore’s competition watchdog has pumped the brakes on ride-hailing giant Grab’s plan to acquire Trans-cab. The Competition and Consumer Commission of Singapore (CCCS) announced Monday (Oct. 16) it had concerns about the proposed deal, which would see Grab take ownership of the city-state’s third largest cab company. “Third-party feedback received by CCCS...

Retail
Freshpet Wants Scout to Be Pet Parents’ AI Copilot
October 16, 2023

Sometimes when you need to resolve a concern or issue, you would do almost anything to not have to talk to a human. On other occasions, you’re more than eager to skip automated prompts and connect directly with a human to find a solution.  That’s...

eCommerce
Goodwill Focuses on eCommerce as Resale Competition Grows
October 15, 2023

Goodwill is increasing its eCommerce focus amid competition from brands like Poshmark and ThredUp. “There’s so much competition coming into the market now,” Matt Kaness, chief executive of GoodwillFinds eCommerce, told The New York Times (NYT) in an interview Sunday (Oct. 15).  “So all the donations — the billions of pounds of...

Banking
Big Banks Weigh Better Rates for Depositors
October 15, 2023

America’s largest banks say their profits from high interest rates could soon take a hit. As the Financial Times (FT) reported Saturday (Oct. 14), larger lenders are telling investors that they’ll eventually need to offer depositors higher rates, which would eat away at profits on the...

Social Commerce
How Caviar Became Everyone’s Catch of the Day
October 14, 2023

Caviar is now mainstream. Once considered a luxury reserved for the elite, caviar exceeded $100 million in U.S. sales in 2022 and is expected to reach $465 million in 2023, according to market research firm Fact.MR. The surge in popularity comes as many Americans are...

Retail
D2C Brands Increasingly Take Over NYC Retail With Brick-and-Mortar Shops
October 13, 2023

As direct-to-consumer (D2C) companies look to drive more long-lasting relationships, many are finding that if they want to deepen customers’ connection to their brands, they must offer physical touchpoints, and New York City is the place to do it. Brands selling everything from small items...

Retail
Hy-Vee Automates Facilities as Grocers Rethink Direct Fulfillment
October 13, 2023

With some grocers scaling up their in-house fulfillment infrastructure and others pulling back, Hy-Vee is tapping automated warehouses to meet digital demand. Grocery fulfillment solutions provider Takeoff Technologies announced Thursday (Oct. 12) its partnership with the Midwestern grocery chain, which has 550 locations across eight states, to...