With the rise of digital transactions and online services, fraud has become an increasing concern for both consumers and businesses. In March 2023, for example, 11% of consumers who paid for groceries encountered payment fraud, marking an 88% increase since December 2021. This is one...
Instacart has reportedly garnered positive reviews from Wall Street analysts following its IPO. As Bloomberg News reported Monday (Oct. 16), the online grocery delivery firm — which went public with an initial public offering (IPO) last month — has exited the “quiet period” for analysts that took part in its...
Spotify said it doesn’t want music fans to have to wait for new artist merchandise. The streaming audio platform announced Monday (Oct. 16) that it was adding a dedicated “Merch Hub” to its app to make it easier for listeners to browse and shop for productions from...
There’s the ambition, and then there’s the reality. For Goldman Sachs, the retreat from consumer-focused, Main Street-financial services continues — evidence of just how bumpy a road can be in building out new business lines that promised to digitize and modernize lending and payments. The...
Amid a crowded digital ad space, brands are embracing an analog marketing tactic: free samples. As Bloomberg News reported Monday (Oct. 16), a growing number of retailers are employing this method to entice consumers. The report gives the example of Walmart, which has been holding weekend demonstrations with...
Smart regulation is crucial to capturing the potential of future-fit innovations, like artificial intelligence (AI). The importance of walking a fine line between discovery and safety is increasingly compounded when it comes to sensitive sectors like healthcare where matters of life and death are table...
“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the age of 30 find mail returns somewhat or very bothersome. On top of the annoyance,...
Singapore’s competition watchdog has pumped the brakes on ride-hailing giant Grab’s plan to acquire Trans-cab. The Competition and Consumer Commission of Singapore (CCCS) announced Monday (Oct. 16) it had concerns about the proposed deal, which would see Grab take ownership of the city-state’s third largest cab company. “Third-party feedback received by CCCS...
Sometimes when you need to resolve a concern or issue, you would do almost anything to not have to talk to a human. On other occasions, you’re more than eager to skip automated prompts and connect directly with a human to find a solution. That’s...
