Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
For Coupang founder and CEO Bom Kim, a key customer engagement tool for the multinational eCommerce company is its WOW subscription membership program, which had 14 million members at the end of 2023. Get the Full Story Complete the form to unlock this article and enjoy...
FinTech Ant International and Singapore bank OCBC are collaborating to enhance cross-border fund settlements. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
The Federal Trade Commission (FTC) announced a new enforcement action against Sitejabber, charging the review platform with deceiving consumers through misrepresentative reviews and ratings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
PayPay, a QR payments operator in Japan, is expanding its partnership with Alipay+ to widen its merchant coverage network across Japan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
If the past few months have shown us anything it’s that the frictions between the regulators and the regulated — in this case, FinTechs — frequently are being played out in the courts. Get the Full Story Complete the form to unlock this article and...
As Donald Trump retakes the reins of power, the uncertainty over who occupies the White House is over. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
The name of online banking platform Dave suggests a dependable friend. But after fielding consumer complaints, a regulator says Dave’s cash advance app is not on the level. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Digital transformation for banks and credit unions in the U.S. is ripe with opportunities, some of which can strengthen customer relationships in ways that only a few years ago would have been scarcely imaginable. With the help of artificial intelligence (AI), direct connections and instant...
