News

Retail
Urban Outfitters Gets Too Lean on Inventory  
May 25, 2023

Urban Outfitters put itself on a crash diet that might have gone too far.  As a result of inflation and the unpredictable nature of consumer spending, retailers are implementing strategic and streamlined methods to manage their product inventory by reducing their offerings and aiming for...

Digital Banking
Starling CEO Steps Aside As Neobank’s Revenues Double
May 25, 2023

With profits increasing six-fold and revenues rising, Starling Bank’s CEO is stepping down. Ann Boden, who is both founder and chief executive of the British neo-bank, announced Thursday (May 25) that she would hand the reins of the company to John Mountain, Starling’s chief operating...

Payments Innovation
Payment Vaults and Tokenization Keep Card-on-File Details ‘Evergreen’ 
May 25, 2023

As businesses and households embrace subscriptions and recurring payments, their payment service providers must adopt new approaches to keeping payment details on file. “No one likes to see a subscription that we use, and rely on, every day go dark because payment information was stale...

Security & Fraud
64% of FIs Report Increases in Fraud Attacks on Credit and Debit Cards 
May 25, 2023

The heated battle between fraudsters and financial institutions (FIs) got hotter during the pandemic-era run-up in eCommerce and the use of alternative payment methods. This joyless game of whack-a-mole is keeping fraud fighters busy, but their adversaries never sleep. This is analyzed in “The State...

Artificial Intelligence
Everything You Need to Know About Generative AI but Were Not Afraid to Ask
May 25, 2023

Less than a decade ago, the idea of something like ChatGPT or image generators such as DALL-E would have seemed as much a part of science fiction as light-speed travel. Then, in late 2022, the world woke up to a new paradigm of artificial intelligence...

eCommerce
Ticket Resale Platforms Being Tested by Taylor Swift Tour
May 24, 2023

The ticket reselling business is being tested in new ways by the current Taylor Swift tour. While the pop star has tried to see that tickets go to fans rather than resellers, many of those fans have now tried scalping tickets for the first time,...

Regulation
European Commissioners Say Google CEO Agrees Voluntary AI Rules Needed
May 24, 2023

Two European Commission officials said Google CEO Sundar Pichai agreed there’s a need for voluntary rules around artificial intelligence (AI). EC Internal Market Commissioner Thierry Breton said in a Wednesday (March 24) tweet that he and Pichai met and agreed that there’s a need for an “AI...

eCommerce
Grocery’s Global Digital Growth Lags Behind Other Industries by 29%
May 24, 2023

As consumers increase their digital engagement across all parts of their lives, online grocery adoption is growing more slowly than other parts of people’s day-to-day routines. By the Numbers According to data from PYMNTS’ recent study “How the World Does Digital: Daily Digital Engagement Hits...

Investments
Tyme Raises $77.8 Million to Grow South Africa, Philippines Operations
May 24, 2023

Digital banking group Tyme has raised $77.8 million in a pre-Series C capital raise. The Singapore-headquartered firm will use the new funding to continue growing its operations in South Africa and the Philippines, to expand in Southeast Asia in the future and to perform a partial buyback, according to...