News

Banking
Santander Sells Bulk of Polish Banking Business for $7.9 Billion
May 05, 2025

Santander is selling a majority of its Polish business to Austrian bank Erste Group. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Banking
California’s Hatch Consent Order Suggests States May Be Eyeing BaaS Risks
May 05, 2025

FinTech sponsor banks have had a difficult 18 months. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Retail
Cantaloupe Adds ‘Smart Aisles’ to Self-Service Commerce Stable
May 05, 2025

Self-service commerce company Cantaloupe is debuting new products designed to promote frictionless retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Beyond Search: Google Eyes AI Chatbots as New Ad Territory
May 05, 2025

Google is testing the placement of ads inside AI chatbot conversations in an aggressive move to protect its bread and butter: search ads. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
When Chatbots Replace Search Bars, Who Wins at Checkout?
May 05, 2025

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models (LLMs) are rapidly evolving from friendly chatbots that could write a great prospect email or blog post into helpful AI...

Artificial Intelligence
Why AI-Driven Retail Could Finally Fix eCommerce’s 70% Cart Abandonment Problem
May 05, 2025

Shoppers expect personalization, guidance and immediacy, but this can be a tall order for even the most sophisticated eCommerce platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Payments Innovation
Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
May 05, 2025

In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that “unified” commerce can improve interactions between merchants, acquirers and consumers. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Airbnb: 50% of Users Turn to AI Bot for Customer Service
May 04, 2025

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Retail
Wendy’s Predicts Diners Will Feel Pressured All Year
May 04, 2025

Fast food chain Wendy’s is expecting customers to feel financial pressure for the remainder of the year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...