News

Payments Innovation
Businesses Fast-Track B2B Payments Digitization to Boost Growth
April 07, 2023

Merchants have gradually transitioned toward payment digitization for several decades, but these efforts have gained momentum in recent years. Companies are rapidly replacing legacy payment systems with more modern alternatives, which has impacted virtually every aspect of the business. For example, businesses are now making...

Regulation
Robinhood Reaches $10.2 Million Settlement on March 2020 Platform Outage
April 06, 2023

Robinhood has reached a settlement with state securities regulators regarding operational and technical failures. The $10.2 million settlement includes the platform’s outages in March 2020 and operational deficiencies prior to March 2021, the North American Securities Administrators Association (NASAA) said in the Thursday (April 6)...

Security & Fraud
Treasury Department Says DeFi Services Must Improve AML/CFT Controls
April 06, 2023

Vulnerabilities in decentralized finance (DeFi) are enabling criminals to transfer and launder illicit proceeds. Both providers of DeFi services and the United States government can do more to reduce those vulnerabilities, the U.S. Department of the Treasury said in a report released Thursday (April 6)....

Point of Sale
Tillerman Launches Tool That Streamlines Gaining Insights From POS Data
April 06, 2023

Tillerman has launched a tool that makes it easier to use point-of-sale (POS) data. Designed for retail brands and wholesalers, the new Tillerman Insight provides an interactive and visual dashboard that facilitates drilling down and gaining insights from the data, the provider of retail technology...

IPO
FinTech IPO Index Gains 0.3% as nCino and dLocal Post Earnings
April 06, 2023

Earnings season’s just about over. But there were a few last reports among our FinTech IPO pantheon right before the next earnings season begins next week. Beginning in mid-April, the big banks will start rolling out their reports on how the first quarter fared —–...

Loyalty & Rewards
Restaurants Refine Rewards Models to Deliver Loyalty 
April 06, 2023

This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than 450 locations, announced Monday (April 3) that it is updating its Noodles Rewards program to make perks available daily to...

Payment Methods
Consumers Who Try Online Bank Transfers for Recurring Bill Pay Like It
April 06, 2023

After credit and debit, what is the most popular method for paying bills? If you guessed pay by bank transfers, you’d be correct. According to the study “New Payment Options: Building Stronger Customer Ties With Pay By Bank Transfer,” a PYMNTS and Nuvei collaboration, online bank transfers...

Delivery
Half of Restaurant Customers Skip Delivery to Avoid Tipping
April 06, 2023

PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” which drew from a survey of more than 2,100 U.S. consumers in January,...

Retail
Retail Spend Takes a Hit as Consumers Cut out Extras
April 06, 2023

Discretionary retailers have been among the first segment to suffer as inflation continues to force customers to cut nonessential spending. Once-loyal customers are turning into merchant-agnostic deal-chasers, as 56% of U.S. retail shoppers have switched merchants in the name of cost-cutting, and price influences 67%...