News

Artificial Intelligence
In the GenAI Era, Why Are Customer Service Chatbots Dumb?
February 20, 2025

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Loyalty & Rewards
Galileo Brings Co-Brand Debit Rewards to Hospitality Sector
February 20, 2025

Galileo Financial Technologies says it is launching a co-brand debit card program. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Retail
Self-Serve Retail Rises on ‘Smart Commerce’ Technology
February 20, 2025

Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able to leverage the modern Internet and still decades away from artificial intelligence (AI), but the...

Artificial Intelligence
DeepSeek Considers Raising Outside Funding Amid Demand for AI Chatbot
February 19, 2025

Chinese artificial intelligence (AI) startup DeepSeek is reportedly considering raising outside funding for the first time, weeks after its AI chatbot app made headlines around the world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Retail
Neiman Marcus to Close One Dallas Location, Renovate Another
February 19, 2025

A Neiman Marcus store in downtown Dallas is reportedly set to close on March 31 after owner Saks Global received a notice from the landlord to terminate the occupancy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Humane, Whose AI Pin Flopped, to Sell Assets to HP
February 19, 2025

Humane, creator of the Ai Pin that received a wave of negative user reviews, is shutting down and selling its assets to HP for $116 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Musk’s Grok 3 Takes Aim at Perplexity, OpenAI
February 19, 2025

The artificial intelligence (AI) race continues to heat up with Elon Musk’s AI startup, xAI, unveiling the latest version of its AI model, Grok 3. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Cross-border Payments
Lili Adds International Wire Payments to Small Business Financial Platform
February 19, 2025

Lili added international wire payments to its financial platform designed for small business owners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
Report: Walmart Earnings Results Will Show Impact of Tariffs
February 19, 2025

When Walmart reports its fourth-quarter earnings results and guidance Thursday (Feb. 20), analysts will reportedly be looking for signs of the impact of new and potential tariffs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...