News

Retail
Whole Foods Courts New Customers With Smaller-Footprint ‘Daily Shop’
December 02, 2024

When it comes to attracting new customers, Whole Foods Market is apparently thinking small. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

News
Black Friday Spending Approaches $11 Billion Fueled by eCommerce
December 02, 2024

Black Friday shoppers spent a record $10.8 billion this year, primarily via online purchases. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

B2B Payments
B2B Payments Enter a New Era of Innovation and Transformation
December 02, 2024

Now that the B2B Payments: Outlook 2030 event has been recorded, published and analyzed, it’s time to review its content and revisit some of its high points. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
AI Gives Account Analysis a 21st Century Makeover
December 02, 2024

There’s a change underway in treasury management at financial institutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
GenAI Powers 97% of CMOs’ Customer Service Strategies
December 02, 2024

It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization and enabling real-time support, the technology is becoming a cornerstone of customer engagement strategies. Get the Full Story Complete the...

Artificial Intelligence
Big Tech Benefits the Most as ChatGPT Turns 2
December 01, 2024

As of this weekend, OpenAI’s ChatGPT artificial intelligence (AI) chatbot is 2 years old. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
Shoppers Shun Retailers That Charge for Returns
December 01, 2024

Stricter return policies reportedly have some shoppers rethinking their choice of retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
OpenAI Hopes Apple Partnership Can Mark 1 Billion Users by End of Year
December 01, 2024

Can OpenAI get to 1 billion users over the next year? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Elon Musk Sues to Stop OpenAI’s For-Profit Transformation
December 01, 2024

Elon Musk has reportedly taken legal action to halt OpenAI’s transformation to a for-profit company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...