News

Artificial Intelligence
83% of Bank Execs Eye GenAI With Hope and Hesitation
January 05, 2024

The financial services sector has long been a proving ground for emerging technologies. The current era of disruption is no exception to this history. GenAI represents the latest transformative technology reshaping finance and banking. It has applications for everything from enhancing consumer interactions to refining...

B2B Payments
Buy, Build or Partner? The Dilemma in B2B Payment Modernization
January 04, 2024

Business innovation typically follows customer expectations, and today’s customers have more expectations than ever.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Digital Banking
Truist to Close 3.5% of Branches as Customers Bank Digitally 
January 04, 2024

Truist Financial will close 3.5% of its branches in March because more clients are choosing to bank with it digitally.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Payment Methods
Nearly 40% of Boomers Don’t Know How Pay-by-Bank Payments Work
January 04, 2024

Account-to-account (A2A) payments, also known as pay by bank, involve the transfer of funds between bank accounts, often in real-time. Unlike traditional card networks, these payments circumvent intermediaries, offering a more direct and cheaper method to make transactions. Get the Full Story Complete the form...

Loyalty & Rewards
CVS Pharmacy Launches Simplified, Two-Tiered Loyalty Program
January 04, 2024

CVS Pharmacy, the retail division of CVS Health, simplified its loyalty program by consolidating it into one membership with two tiers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Retail
Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to...
January 04, 2024

Coke or Pepsi? The perennial debate takes a new twist in the price negotiation battle between retailers and global food giants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Report: OpenAI to Launch Previously Delayed Online Store Next Week
January 04, 2024

OpenAI will reportedly launch an online store next week after delaying it in November. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Loyalty & Rewards
Two-Thirds of Consumers Prefer to Receive Personalized Offers via Email
January 04, 2024

Personalized offers have become a driving force in consumer behavior in today’s fast-evolving market landscape, reshaping shopping habits and influencing brand loyalty.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Retail
Amazon Grabs 29% of Online Orders Ahead of Christmas
January 04, 2024

Amazon reportedly saw its investment in faster delivery bear fruit just before Christmas. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...