Home goods eCommerce marketplace Wayfair lost about 25% of its customers in the past year and saw its deliveries drop almost 30% in the second quarter compared to the same time a year earlier, a reflection that people are thinking twice about home-based updates. According...
CommerceIQ has added Revenue Recovery Automation software to its Retail Ecommerce Management Platform, enabling brands to automate recovery of shortages and chargeback deductions from their eCommerce business on Amazon. Errors in shortages and chargebacks could be costing companies between 1% and 5% of their total...
Corporate travel platform HRS has acquired German expense management firm Paypense, a move the company said will enhance its suite of corporate payment products. “Only two years since launch, Paypense’s open platform has already made inroads with a broad range of corporations, enabling employees to...
Casual footwear-maker Crocs said continued gains in its digital sales as well as strong uptake of its newly acquired Hey Dude brand helped drive record second-quarter sales but warned the pace of growth would likely slow down. According to the company’s Q2 earnings release Thursday...
Spurred by the pandemic’s chilling effect on brick-and-mortar retail, consumers who discovered the convenience of contactless cards and peer-to-peer (P2P) payment apps have turned to digital payments more than ever before. Businesses are rushing to meet this demand, especially for cross-border purchases. United States global...
For a leveraged finance business that must react to a lot of push and pulls in the market, awareness, preparedness and measurability are key capabilities. “The best view, most up-to-date view I can have, the more we can be reactive and even proactive at times...
Managing global risk has become more complicated than ever. Risk managers must not only confront issues of maintaining global regulatory compliance concerning anti-money laundering (AML) and know your customer (KYC) standards but also contend with global events that cause marketplace uncertainty and often threaten to...
“Each day looks wildly different.” Tom Frantz, risk manager at Airbase, told PYMNTS that in an uncertain macro environment, as companies move increasingly online and cybercriminals become increasingly wily, the risk manager must wear a variety of different hats. “You’ve got to get your hands...
Hailing from the dawn of modern retailing, JCPenney (JCP) is reinventing itself as a slimmed-down digital-savvy merchant, connecting with customers by creating seamless journeys and 21st century experiences. That’s meant a makeover for how the storied brand defines engagement. In a conversation for the series...
