News

Retail
Online Engagement Transforms Shoppers’ In-Store Expectations
May 07, 2024

As shoppers integrate digital technologies into their retail journeys before and after entering the store, their brick-and-mortar expectations are evolving. PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” draws on insights from 18 payments industry executives. Jeff Pomeroy, SVP and head of omnicommerce at Carat from Fiserv,...

B2B Payments
FIS Launches Embedded Finance Platform for Financial Institutions and Businesses
May 07, 2024

FIS has launched an embedded finance platform designed for use by financial institutions, businesses and software developers. The new “Atelio by FIS” platform can help any company collect deposits, move money, issue cards, send invoices, fight fraud, forecast cash flows and better understand customer behavior,...

B2B Payments
Virtual Cards Close Middle-Market Cash Flow ‘Unpredictability Gap’
May 07, 2024

Virtual cards are at a tipping point. That’s the sentiment expressed by several finance leaders in the B2B space, as the current environment of stubborn inflation and strict access to capital affects the payment needs of every company, especially the middle market. When access to...

Payments Innovation
CFPB Rule 1033 Will Hasten Shift to Open Banking in US
May 07, 2024

Back in October, the Consumer Financial Protection Bureau (CFPB) made public a new rule about data and data sharing. And it wasted no time signaling the intent behind it. In a press release issued Oct. 19, the CFPB said Rule 1033 “would accelerate a shift toward open banking, where consumers would have control...

Retail
ThredUp: Low Consumer Confidence Is Keeping Shoppers From Clothing Splurges
May 06, 2024

As consumers continue to feel economic pressures constrain their budgets, ThredUp sees shoppers pull back on buying clothes — even lower-cost secondhand ones. On a call with analysts discussing its first-quarter 2024 earnings results, the resale platform observed that shoppers have been spending more conservatively. CEO James Reinhart noted that while...

Retail
Millennials Are Home Improvement Retailers’ Best Customers
May 06, 2024

When it comes to home improvement retail, millennials are taking the lead, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from a study of more than 3,500 U.S. consumers...

Security & Fraud
New SDNY Cases Show Continued Insider Fraud Threat
May 06, 2024

Since biblical times, the greatest threats have often come from inside one’s own organization. Et tu, Brute? And recent news from the U.S. Attorney’s Office for the Southern District of New York (SDNY) shows that, even two-plus decades into the 21st century, insider fraud remains...

CFPB
CFPB Alleges Organizations Ignored Student Loan Borrowers’ Payment Relief Requests
May 06, 2024

The Consumer Financial Protection Bureau (CFPB) has filed a complaint against the National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency (PHEAA), alleging that they ignored student loan borrowers seeking payment relief. If entered by the court, the CFPB’s proposed stipulated final judgments would require the National Collegiate Student...

Retail
Sam Ash Closes Stores as Musicians Turn to Amazon
May 06, 2024

As Amazon gains share in hobby retail categories, specialty retailers such as Sam Ash are taking a hit. The music retailer announced Thursday (May 2) that it is closing all its stores. “It is with a heavy heart that we announce that effective May 2nd 2024, all Sam Ash Music Store locations will...