Payment Methods

Chase Debuts Chase Pay App

Chase announced that, starting today (Nov. 21), Chase customers can start paying for their Starbucks and electronics at Best Buy via Chase Pay, the bank’s new digital payment service that works in stores, online and via an app. The Chase Pay app now works at greater than 7,500 participating Starbucks at locations in the U.S. and close to 1,400 Best Buy stores.

Chase said in a press release that customers with both Android and iPhone devices can download Chase Pay by using their login and password for Chase.com. The Chase account information will automatically be uploaded to Chase Pay, eliminating one set-up step.

Chase Pay is special because it’s the first digital payments solution that benefits both consumers and merchants,” said Jennifer Roberts, president of strategic alliances and loyalty solutions for Chase, in the press release. “By focusing on merchant needs first — lower cost, zero fraud liability — we’ve got a real opportunity to break through the mobile payments noise.”

While Chase Pay works only with Starbucks and Best Buy, the company said, in the future, customers can use Chase Pay for purchases at Phillips 66, Conoco, 76, Walmart, ShopRite and The Fresh Grocer (part of Wakefern Food Corp.) and at participating Shell stations. In September, Chase announced it inked a multi-year agreement with electronics retailer Best Buy in which it will accept Chase Pay in its stores, on its website and on the Best Buy app.

“We’ll partner with Best Buy to deepen relationships with our common customers by integrating offers and rewards into the payment experience to deliver a seamless experience at the point of sale,” said Roberts, in a release about the partnership. According to Chase, hooking up with Best Buy is a natural fit given that more than 70 percent of Americans live within 15 minutes of a Best Buy store.

In addition to announcing customers can pay for Starbucks and Best Buy products via Chase Pay, Chase said Walmart will also be accepting Chase Pay on Walmart.com, within the Walmart app and in stores via Walmart Pay app.  In October Chase and Walmart announced Chase Visa card transactions at Walmart and Sam’s Club stores in the U.S. and Sam’s Club online will process via ChaseNet, Chase’ closed loop network. “We are excited about the opportunity to provide our customers with even greater convenience and value to our Walmart Pay app while expanding our relationship with Chase,” said Mike Cook, senior vice president and assistant treasurer for Walmart in a press release. “Adding Chase Pay as an option within Walmart Pay and online will create an enhanced experience for our customers.”

 

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Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem. The September 2019 Mobile Order-Ahead Tracker, serves as a monthly framework for the space. It provides coverage of the most recent news and trends as well as a provider directory that highlights key players across the mobile order-ahead ecosystem.

 

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