Planet and NomuPay Team to Help Asia’s Hotel Industry

Planet and NomuPay have teamed to help Southeast Asia’s hospitality industry expand its services.

Planet, an Irish payments software provider, announced the collaboration Thursday (Dec. 1), saying its work with payment platform NomuPay would help hotels and food and beverage companies in the region.

“Consumer expectations have changed significantly over the past few years, so providing the best-connected commerce experience is now more crucial than ever,” said Peter Burridge, CEO of Dublin-based NomuPay.

“Through our partnership with Planet, we will enable hoteliers to deliver an excellent experience for their guests and take full advantage of the recovery in tourism after a challenging few years.”

NomuPay’s platform lets hoteliers accept cards, bank and eWallet payment options, as well as popular local alternative payment methods (APMs), buy now, pay later (BNPL) options and installment payment plans, through one integration.

The companies say this allows NomuPay to have a unified payments platform ready for an expected 14% growth in eCommerce in the next three years in the countries of Thailand, Hong Kong, Philippines and Malaysia.

As PYMNTS noted Thursday, our research shows that merchants with localized payment choices generate 9% more Asia and Pacific region (APAC) revenue on average than merchants that don’t offer these choices — and many merchants generate even more.

Specialty eTailers that can provide localized payment options for customers in this region generate 22% more in regional revenue than those that do not offer localized payment options.

However, just 13% of merchants in the U.S., the U.K. and Canada that sell to APAC customers offer localized wallets, in spite of these wallets’ importance to local shoppers.

Even more surprisingly, only 1.8% of these merchants believe that APAC customers want to use such localized methods, and more than 25% incorrectly believe that APAC consumers prefer to use global credit and debit cards.

Planet’s partnership with NomuPay follows its combination in March with Proximis, Datatrans, protel Hotelsoftware and Hoist Group in an effort to boost digital commerce and add cloud software and payment solutions for retail, hospitality and financial services.