Ten Things Will Define the Digital Transformation in 2022 Just about everyone has their own prediction for what three, four, five or ten things will happen each time the calendar turns its page to a new year. So many of those views are fluffed-up restatements...
It’s no secret that the coronavirus pandemic has helped to accelerate the shift to digital payments — but surprisingly, the need to transact remotely is not the driving force behind these trends. On the contrary, a lot of data seems to suggest that digital transactions...
International expansion can open doors for eCommerce merchants, but moving into new markets is not without its challenges. Doing so requires merchants to not only provide the local payment options that consumers want but also equip their payments stacks with the capabilities needed to meet...
Consumers want a single point of contact to manage their travel experiences; travel operators want a single point of contact to manage all of the payments options their would-be travelers want to use. In the Accelerating Time To New Markets Playbook, Michael Gradek, co-founder of...
Consumers worldwide are now accustomed to the speed and convenience that online shopping offers and many have even made their first forays into international eCommerce in recent months. Cross-border shopping is only expected to grow in popularity. In fact, the global business-to-consumer (B2C) eCommerce market’s...
Thanks to the digital shift during the pandemic, more non-financial entities are realizing that they need to own and improve their payments experience to enhance the overall customer experience — but there is a myriad of options to consider. Companies that outsource to card-on-file programs...
Canadian firms are struggling to get past the pandemic receivables slowdown. Twenty percent of all Canadian businesses report experiencing longer days sales outstanding (DSO) now than just prior to March 2020, waiting an average of 41 days to realize revenue from their sales. This is...
In 1907, Mark Twain famously popularized the saying “lies, damn lies and statistics,” almost as a self-deprecating comment about his own ability to interpret “figures” when writing about them. An expression first attributed to British Prime Minister Benjamin Disraeli, today it’s often used to describe...
Early in the pandemic, as businesses frantically sought contactless ordering and payment options, the QR code emerged as a somewhat unlikely hero, easily readable by ubiquitous smartphones and able to handle everything from ordering to loyalty data in one image. That evolution continues as QR...