“Omnichannel payment solutions of the future will need to be built for maximum flexibility within existing channels, with an emphasis on digital-first and, when needed, digital-only,” says Royal Cole, senior vice president and head of FI payments for FIS. In “A Look Forward: What Executives...
Matt Carpenter, senior vice president and market director of Elan Financial Services, explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. “We need to continue to think about how to engage...
Carleigh Jaques, general manager for Cybersource and Authorize.Net, has three wishes for everyone as we emerge from the pandemic and start a new year. She shares them here, in”A Look Forward: What Executives Wish for America and the World in 2021.” Get the Full Story...
When the pandemic hit, Corporate Spending Innovations (CSI) worked with its customers to help them adapt to newly remote working environments, and plans to continue leading them toward B2B digitization in 2021. “We will focus on helping businesses of all sizes and in all industries...
In “A Look Forward: What Executives Wish for America and the World in 2021,” Manish Kohli, global head of payments and receivables for Citi, discusses how his firm is leveraging its digital capabilities and global footprint to help its clients adapt rapidly to the evolving...
Talbott Roche, CEO of Blackhawk, explores how COVID-19 has inspired a strengthening of ties to community — and payments have been an important mechanism in that process. “The payment solutions that will rise to the top in 2021 and beyond will be those that meaningfully connect...
Manish Gurukula, CEO of Alacriti, believes the effects of COVID-19 on his industry, including an increase in blended experiences like BOPIS, haven’t been all bad. “The behavioral changes that were necessitated by the global pandemic will have lasting impacts on the payments space, and in...
Debbie Guerra, executive vice president of merchant payments and payments intelligence solutions at ACI Worldwide, dives into how digital transformation will be key to enabling businesses, individuals and entire economies to recover from the huge challenges presented by the pandemic. “Even after the pandemic subsides,...
Let’s start 2021 being provocative instead of safe with wishy-washy predictions. Karen Webster says let’s drop the prefixes from commerce. Then get our heads wrapped around the fact that consumers and businesses have redefined what it means to be “convenient” and recognize that innovation in...
