Despite the rise of big data, the cloud and the countless other electronic innovations looking to tap into our collective brainpower, predictions remained as difficult to get right as ever in 2013. For every no-brainer like the rise of consumer mobile smartphone and tablet use,...
After a less-than-stellar summer that saw the vultures circling Cupertino, Apple righted its course this winter posting impressive Black Friday sales numbers and releasing head-turning point-of-sale (POS) innovations. Not every expert abandoned Apple and its proven innovators, though. Market Platform Dynamics (MPD) CEO Karen Webster...
“Some bankers and analysts think that Google, Facebook, Amazon or the like will not fully enter a highly regulated, low-margin business such as banking. I disagree. What is more, I think banks that are not prepared for such new competitors face certain death.” This statement,...
It’s a sobering reality: Despite all the advances that eliminate friction in commerce, banks still struggle to serve poor and often remote populations. Barriers exist due to the limitations of existing electronic payments networks, a lack of awareness, and perhaps most importantly, a gap in...
There was a lot of great stuff that came out of the Payments Innovation Institute at Harvard last week but two anecdotes that have absolutely nothing to do with payments specifically, I think, provide some of the more thought provoking insights around the pitfalls and...
