DoorDash has introduced several new artificial intelligence (AI)-powered tools for merchants. The tools help merchants onboard faster, manage their video content, enhance their photos, launch branded websites and automate marketing campaigns, the company said in a Monday (May 4) press release. DoorDash’s new self-serve onboarding experience automatically surfaces details such...
Amazon is expanding its supply chain offering beyond its own retail/merchant operations. Amazon Supply Chain Services (ASCS) opens the company’s freight, distribution, fulfillment and parcel shipping tools to businesses of all types and sizes, according to a Monday (May 4) press release. Peter Larsen, vice president...
Marketplace owners write the rules. Amazon’s sellers are finding that out firsthand, as new policies ban advertisers from charging ad costs to credit cards as a primary payment mechanism. Instead, Amazon will automatically pull those costs from sellers’ sales proceeds. Credit or debit cards will...
Walmart is reportedly expanding its local product lineup to attract an extremely pinched American consumer. According to a report Thursday (April 30) from Bloomberg News, this effort is happening in markets such as Florida, where Walmart stores have begun stocking more Cuban-inspired coffee and beans from a local...
Independent sellers in Amazon’s store saved time and money by adopting artificial intelligence (AI) tools in 2025, the company said in a report released Thursday (April 30). Amazon outlined this and other trends among sellers in a press release outlining findings from its latest annual...
Amazon’s first-quarter earnings call sounded less like a retail update than a briefing on the next phase of cloud computing. The overwhelming majority of the discussion centered on AWS, artificial intelligence infrastructure and the chips Amazon says are now becoming a major business of their...
BigCommerce is integrating PayPal’s Store Sync offering into its app marketplace and channel manager. The new integration, announced Wednesday (April 29), is designed to let BigCommerce merchants connect their product catalogs, inventory and order management to “AI surfaces.” “AI is fundamentally changing how people discover and buy products. Merchants...
Amazon’s U.S. customers can now chat via voice or text with the artificial intelligence hosts of the company’s “Hear the Highlights” feature. This feature already provided AI-generated audio summaries of key product features. Now, with the addition of a “Join the Chat” feature, it can...
Amazon has expanded its Amazon Connect service into four specialized agentic AI solutions. The new artificial intelligence (AI) tools, announced by the company’s Amazon Web Services arm Tuesday (April 28), are aimed at logistics workers, human resources, customer service departments, along with a previously announced healthcare offering. “These...