Amazon said on October 22 in a press release that it is equipping its delivery drivers with AI-powered smart glasses to accelerate last-mile logistics, part of a broader operational overhaul that also includes enhanced delivery networks and seller-facing intelligence tools. The glasses combine computer-vision overlays...
The long-assumed digital divide between boomers and Gen Z is all but gone. What remains, according to PYMNTS Intelligence’s report “How People Pay: Payment Choice Depends on Shopping Channel,” is a subtler kind of divide. It’s one rooted not in who shops online, but in how...
Retailers have begun stocking up on toys and games ahead of the holiday shopping season, having seen growing demand from consumers, Mattel Chairman and CEO Ynon Kreiz said Tuesday (Oct. 21) during the company’s third quarter earnings call. Mattel’s U.S. business was challenged in the...
The next wave of retail disruption may not come from faster payments or smarter checkout tech, but from the habits of mobile window shoppers — consumers who never meant to buy anything in the first place. The Global Digital Shopping Index from PYMNTS Intelligence, commissioned by...
Amazon Web Services says it has fixed the massive outage reported Monday (Oct. 20) and will share a “detailed” post-event summary. That outage impacted millions of people and large portions of the internet around the world, with — according to various published reports — Facebook, Reddit, Robinhood, Venmo, Verizon, Lyft, United Airlines, Ring, Snapchat, The...
China’s Singles’ Day sales festival has reportedly been stretched to as long as five weeks by some retailers. While the sales event is set for Nov. 11, which is the original Singles’ Day, JD.com and Douyin began their campaigns on Oct. 9 and Alibaba began its...
Walmart reportedly plans to boost its investment in U.S. manufacturing. The company is investing in a new beef processing plant in Kansas that will create 600 jobs and recently partnered with USAntibiotics to make products like amoxicillin in the United States, Walmart U.S. CEO John...
Amazon is increasing its fulfillment fees for independent sellers on its eCommerce platform. Starting next year, Referral and Fulfillment by Amazon (FBA) fees will increase by an average of $0.08 per unit sold, or less than 0.5% of an average item’s selling price, the company...
Amazon is reportedly planning a widespread series of job cuts in various corporate divisions. Those cuts could include up to 15% of the tech giant’s human resources (HR) staff, Fortune reported late Tuesday (Oct. 14), citing multiple sources familiar with the plans. Aside from HR,...