NewVoiceMedia, a provider of cloud contact centers and inside sales technology that enables businesses to have more successful conversations, announced Thursday (April 27) that the global payments company Paysafe increased its customer support center productivity by 20 percent over the last year, using NewVoiceMedia’s ContactWorld for...
Most of the time, saying that some firm or other was a “totally different company five years ago” is a bit of hyperbole. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Satellite radio broadcasting company SiriusXM just recently announced the acquisition of consumer and enterprise connected vehicle services company Automatic, which makes connected-car OBD-II ports, adapters and related apps for iOS and Android. Get the Full Story Complete the form to unlock this article and enjoy...
While there was no shortage of victory marches out of yesterday’s earnings, the team at Starbucks might be spiking its coffee with something a little stronger than espresso this morning. Its share price is down 4 percent as trading opens this morning, depressed by an earnings...
Propel, the startup that helps people who receive food stamps manage their benefits, announced Thursday (April 27) that it raised $4 million in seed venture funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Identity protection is not just a nice-to-have but a necessity for tech companies to have in today’s risky online climate. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to help ensure the product or service is of high caliber, which is known as crowdsourcing...
Romanian enterprise software startup UiPath aims to automate businesses’ more rote back-office functions with the help of a software platform that leverages artificial intelligence tools like computer vision, machine learning and natural language processing. Get the Full Story Complete the form to unlock this article...
Global regulatory company Exiger announced its acquisition of OutsideIQ to help bolster its AI-driven compliance leadership. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
